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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 21 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Dual Water Filters for Select Avalon Bottleless Water Coolers for their ease of installation and the improved taste of water. Many customers mentioned how simple it was to set up and use the filters, while others raved about the noticeable difference in the taste of their water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    A+ Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Avalon water cooler for 5+ years now and couldn’t be happier with it. Recently, I purchased a set of filters but ran into a problem after installing them. As recommended, I flushed the filters for two minutes, only to find sediment, floating in a glass of water. After repeatedly flushing the filters, it was clear that I had received a bad filter as I still found things in the water. I contacted Avalon, and to my surprise, they responded back to me right away. I asked for a replacement set. and Avalon had no problem sending one out. They sent me the new set of filters and a tracking number the next day. Top notch customer service! Avalon really came through for me and the new set of filters work perfectly as expected. I have never had any trouble before and I am a very happy Avalon customer. The whole family loves the taste of the Avalon water. I’m happy to say, I’m still a very satisfied Avalon customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filters!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Clear instructions. They really make the water taste much better.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The water has a delicious taste. The product is easy to install and use. Will definitely buy it again.

    I would recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Brux123,

      We are so glad that you are enjoying your Avalon water cooler and we appreciate you taking the time to share! If you ever need anything at all, Avalon's customer success team is here for you. You can contact us at 1800-256-0695 or [email protected]. Happy Hydrating! Avalon

  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual water filters are very good for water taste, but kind of expensive to replace hundred bucks each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is astounding.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this from somewhere else and it didn't arrive after 2 weeks. Anytime I order from Best Buy it arrives on time. The pictures of the product help to make sure I am ordering the correct item. Best buy has things that you would not expect and that is a relief. The prices are better snd the quality is top notch. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to maintain and great qulity product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , easy to install and manage. Delivery is sometimes taking more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filters

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filters and last long ive been using them since 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Filters for my water dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every 6 months replacement filters for good drink water essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Nice filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This filter works as descripted, and the filter maintains the water quality well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essy filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to change out. And they seem to last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Fresh cold water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water filters. Bought it for my Fridge refill. Water taste better then ever.

    I would recommend this to a friend
  • Pros mentioned:
    Water quality

    Rated 5 out of 5 stars

    Water tastes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    factory replacement and went on super easy. water tastes great!

    I would recommend this to a friend
    • Brand response from Water Cooler Expert
      Posted .

      Hi Will! We are so glad you are enjoying water from your Avalon water cooler! We love to hear from happy customers! If you have any questions please feel free to contact our Customer Support Team at 1-800-256-0695 or [email protected]. Happy Hydrating! Avalon

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price, fast delivery and option to pick up at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filtersright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right filter for my water fitration system. Value right and msde well. Economical for water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Filter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it supposed to. Last six months. Than water flow rate slows down and led filter indicator comes on. It will still work until you get the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good filter. East to replace and install. Last for 1 year.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wow what a great filter

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as quality this brand always is our favorite at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great filters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filters! They last a long time for their usage and price matches up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On stock at a great price?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. These filters are hard to come by for some reason. My filtration system is only a year old, and my regular source is now out of them. So very happy BB carries them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Easy to install and use to filter water

    I would recommend this to a friend
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