Customer Ratings & Reviews
- Model:
- 972425-01
- SKU:
- 6519028
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the effectiveness of the 360° Glass HEPA Filter in removing dust, allergens, and other particles from the air, significantly improving indoor air quality. Many appreciate the convenience of having a genuine Dyson filter and the value for money it offers compared to other brands.
This summary was generated by AI based on customer reviews.
Filter Lasted less than two months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in November 2024. It arrived the next day and I replaced the old filter on 11/17/2024. The Dyson worked perfectly well with the new filter until January 6, 2025. It abruptly stopped streaming warm air, only blew out cool air at moderately high speed and the purifier unit displayed H2 in red. The remote control stopped working. To turn off the purifier, I had to unplug it. I used the purifier no more than 2 hours per day with the new filter. Many days I didn't turn it on. I'm extremely disappointed that the filter lasted less than two months. The last filter I bought directly from Dyson lasted over 3 years. This tells you how little I used it and how long lasting the old filters were. I was perfectly happy with the air purifier with all the features, but now it has become too costly to run it, needing to replace the filter every 6 weeks. No way! BTW, the filter still looks like new! I hope Dyson could give me a positive feedback.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Hot+ Cool. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to us on [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Pros mentioned:Air quality, Ease of installation, Filter compatibility
Easy to change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it makes the air nicer. I can see that it filters since it's dirty when I replace it. Really easy to change.
I would recommend this to a friend - Pros mentioned:Air quality, Ease of installation
Easy to Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I run my Dyson air filters almost 24/7 and I am very impressed with my air quality. The replacement filter was very easy to install.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Diane, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - 360° Glass HEPA Filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Filter compatibility
Dyson filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This filter last long 6 month. Amazon sells cheap one not Dyson brand but those are not last long…. Price is little high but works great!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Hepa filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
OEM! Works and fits in my Dyson fan purifier!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps going in and out of stock so definitely buy an extra if you're able to and keep it around. Don't me like me where my filter needed changing but I couldn't find it in stock anywhere. I got really lucky they restocked so I bought an extra lol. This is perfect and fits my Dyson purifier fan perfectly. My whole family including dog is very allergic to dust so this has been doing a good job keeping our air clean.
I would recommend this to a friend- Pros mentioned:Air quality
Nothing beats the original Dyson filter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought aftermarket filters for my Dyson purifier before but I definitely notice the difference with the Dyson made filter. Best Buy also ships it faster than Dyson or any other online store. I have a few Dyson purifiers and I always buy them here.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - 360° Glass HEPA Filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Ease of installation, Filter compatibility
Good replacement filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air filter fit my Dyson perfectly. Easy to install.
I would recommend this to a friend Inflation-related quality decrease
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter itself isnt that bad. Its just not what it was. It no longer has the glass housing and feels less substantial overall. I would say it lasts about 1-3 weeks less under nearly constant use.
I would recommend this to a friendDyson Hot/Cold air purifier filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy carries this item for my Dyson Hot/Cold air purifier. The price is high, but it isn't a refurbished filter that many sellers offer on Amazon. I only replace the filter every 6 months.
I would recommend this to a friendDyson fan filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Easy to install. There is a reset button on the fan which I didn't know about on the first replacement
I would recommend this to a friendFantastic fans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having the filter makes me feel better and Dyson makes great vacuum and fans I have 2 fans with the heaps filters
I would recommend this to a friend- Pros mentioned:Air quality
Fits great, works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used a few of these and every time I change it, I can really see how much dirt and dust it collects. My allergies at night have improved so much.
I would recommend this to a friend Filter works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dyson Filter works as advertised, easy to replace the old one.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Clean air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit. Dyson changed the design some. No complaints
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Grood purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best. Great product I can depend on for my great appliance.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Filter compatibility
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will only use genuine Dyson air filters You are assured of this when you purchase from Best Buys
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello PamW,
Thank you for sharing your valuable feedback. We are delighted to hear that you're enjoying your Dyson experience. It's great to know you love our product, and we look forward to serving you again soon! Thank you for choosing Dyson. We appreciate your loyalty and hope to continue serving you in the future.
Kind regards,
Sahil
Marketplace Support
Worth the extra money for the manufacturer’s model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great filter we always get the ones from Dyson they are better quality and last longer in our experience. High quality
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Travis, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - 360° Glass HEPA Filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
REN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The filter is fine but the Dyson air purifier, hot/ cold isn’t working the correct way since i put this filter in . Too bad because I like the Dyson product
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Renee, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - 360° Glass HEPA Filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Thankful4Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very effective in filtering out particles in the air. Much more effective than off brand filters
I would recommend this to a friend- Pros mentioned:Air quality
OEM filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as advertised. Genuine dyson filter for the purifier.
I would recommend this to a friend
