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Customer reviews

Rating 4.6 out of 5 stars with 459 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention the Ball Multi Floor Origin Vacuum's powerful suction and ease of use as significant advantages. Many appreciate its cleaning performance on carpets and the overall power of the machine, while some find the weight and noise level to be drawbacks. Positive feedback also highlights the long cord and useful attachments. However, a few customers noted the vacuum's size and tendency to generate heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 459 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good purchase!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power with this vacuum is unmatched and I love it. The only struggle is the hose extension part is getting some use to maneuvering in tight spots for me, but overall very good and worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Awesome Vacuum Great Suction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Dyson vacuum and does everything it says from my hardwood floors to my thick area carpets and also tile kitchen and bathrooms floors and the power is great (suction) also when its time too empty it is a breeze one button release the canister pulls out and dumps right into our barrel and comes with all great attachments which we definitely use for certain area's of the house i would Definitely Recommend purchasing to all my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Big, bulky and loud, but still good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger, bulkier and a bit louder than the DC50 Animal it’s replacing. Slightly easier to take apart if needed. More options for checking for any clogs. Easier to remove hair from the roller. Our home’s carpet is old enough and trampled enough that it doesn’t make it look new, but it definitely pulls up loose carpet threads. The extension hose does have some good recoil which makes it tiring if using for a few minutes at a time. Good vacuum for the Deal of the Day price. Glad I don’t have to spend $400+ on a Dyson anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Dyson is the best vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is simply the best vacuum out there. I had a Dyson DC7 for 10-15 years and then got cheap and used a Hoover and then a a Shark and neither vacuumed up everything as well as a Dyson. It's the little things as well that make the Dyson more practical - the cord length is extra long and I can hit multiple adjoining rooms without having to plug it into another outlet. There are two tools - a cleverly designed combo narrow hard to reach places/brush tool, and then a small stair tool. The store simply in the vacuum. The Shark literally had 4-5 different tools that I stored in a box and never used. Also, the vacuum was easy to assemble and easy to push around carpet or bare floors. The ball design is ingenius. My only gripe is the handle is cheaply made and feels flimsy and stands in contrast to the quality of the Dyson. But considering I bought it on sale and got a Dyson for $230, I have nothing to complain about

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 4 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had a lot of issues with my delivery which was very frustrating to say the least. After almost 3 weeks, it arrived! I did my complete house which is 4 bedrooms and has floor, carpet, and a thick fluffy carpet for the living area. My floors and carpet have never felt this clean and it’s a new home! The transition from floor to carpet or vice versa is smooth. Vacuum itself is easy to maneuver and pretty lightweight. The amount of dirt and dust that was picked up was scary good! Did it’s job! My only complaint is that it does not work well with any type of thick or fluffy carpet as it gets STUCK and you are unable to go back and forth with the vacuum. Some fluff from my thicker (brand new) carpet got ripped off. Cord is pretty long.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum but it is a little heavy, my wife is only about a 100 lbs so i have to carry it from room to room but this should save the carpet as it will pick up most anything! Just keep the filter clean and check it constantly to make sure its not blocked with dog hair and this is the vacuum you want!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Power

    Rated 5 out of 5 stars

    Best Vacuum - Its very powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Vacuum - Its very powerful. We were amazed by the performance of the vacuum. Light weight and very easy to handle while vacuum. With one pass we can see the difference in the carpet look. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my new vacuum cleaner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum cleaner! Seriously, I did a lot of research before I spent that much money on a vacuum cleaner. The suction power from the hose is phenomenal! I have a very furry dog and 2 parakeets and this vacuum cleaner gets so much hair and bird mess out of the carpet every time I use it. It is actually fun to see what comes out of the canister when I empty it. It works awesome on my linoleum floors as well! I haven't swept since I bought it. Nothing comes out when I vacuum up sand from my entry way rug either. The only negative things I would say about it is, the long cord would be nice if it had an automatic cord rewind. And the vacuum cleaner is a bit heavy. But, it's definitely worth it for the awesome job it does cleaning my floors. Oh, and the swivel head is great for getting under the couch and the kitchen cupboards.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Vac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson Vacuum's are hard to beat. Especially this one! It sucks up the dirt like no other and it's not too heavy. It maneuvers around like a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Beastly machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrrreeeat vacuum. Super powerful and really picks everything up on ever surface. It is especially great on installed carpet and hardwood, not easy to find in a vacuum. Having said this, there a few things that are not perfect: 1) it is a tad heavy, but perhaps to be expected from a plug vacuum; and 2) it is actually at times TOO powerful and will suck your throw rug right up. other than that, perfection for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Power

    Rated 5 out of 5 stars

    Super powerful, versatile vacuum.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is powerful! Makes cleaning a breeze. Lots of attachments and it is versatile. Does well on our medium pile carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction perfect picked up pet hair too I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Strong suction

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong suction with ease of movement on different surfaces. As the ability yo get into hard to reach areas.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    This Dyson Vacuum is amazing!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Dyson. It has excellent suction power, easy to clean the filters and the long cord is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level, Weight

    Rated 4 out of 5 stars

    OMG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro(s) - This is my first Dyson and OMG I didn't know what I was missing out on lol. This vacuum gets all the things off the floor, ceiling fan, window sill, stairs...you name it. It is easy to empty and easy to maneuver. Also, you can register your device with Dyson -they will honor your purchase from Best Buy. Con(s) - It is super heavy and rather loud. Neither of these would make me not purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    BEST VACUUM EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I ever had. I have purchased at least 10 various types of vacuums from really expensive to really low priced over my life time and this model is the best. The suction power is wonderful. No need to adjust setting at anytime. Goes from floor to carpet or carpet to floor with ease and the attachment to reach high places just pulls right out. No need to stop the vacuum and add attachment. Love it. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great Vac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction and easy to use. Easy to maneuver and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Buyer Tells All

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dyson ball multi floor origin almost a month ago. Used it multiple times and can't say enough about how easy it is to vacuum my floors. It's light weight. Moves from carpet to floor (or vice versa) without having to lift the vacuum or change settings. Compared to my older vacuum which has a disposable bag, dyson's bagless system requires more attention because the canister needs to be emptied more frequently. I'm sure everyone knows that Best Buy gives its customer 25 points for rating items purchased from Best Buy. Honestly, I'm motivated to write this review because points add up to reward certificates. But also I'm writing so other consumers can read the "skinny" on products before they buy them. I hope this review helps.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Suction

    Rated 5 out of 5 stars

    Another great Dyson product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Dyson cordless vac, and decided to try the corded one. As expected, the machine works very well - very strong suction and easy to push around the house. Does a great job on carpets and non-carpeted floors. It's also very easy to empty the canister. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Handle and Wand Issue - Design Defect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit last week after seeing it's bigger brother being demonstrated at the store. I was impressed by the ease of use - removing and replacing the wand into the handle. Unfortunately, within minutes of using my vacuum (and the wand for the first time) I found it almost impossible to get the wand seated back into the handle properly. No lie, it took me 20 minutes of struggling to get the wand back into the handle - assembling - disassembling - detaching- reattaching. When my son got home from school I asked him to take the wand out of the handle and put it back in...of course, he got it on the first try. Then, I asked him to do it again...he quit after 5 minutes of struggle...could not get the wand back in the handle! I searched reviews online and found a few people who mentioned the wand issue...one guy saying he needed to sit down in order to get the wand back in the handle. So, I decided to return the vacuum...had loaded the box in the back of the car and when I lifted the vacuum into the car, the wand slipped right into the handle! Magic. Light bulb went off...so, what the seated reviewer didn't realize is that the act of bending the handle backward toward the wand slightly corrects the design/manufacturing defect just enough to allow the wand to slide into the handle. I pulled the vacuum out of the car and tested my theory...worked every time...if I want to keep this vacuum, I need to bend the handle (at the top) toward the wand in order to re-seat the wand properly

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Tia with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson Ball Multi Floor Origin. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email [email protected] and we are happy to provide you with support.

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

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