Customers find value in the DC56 Hard Floor Wet/Dry Bagless Cordless Handheld/Stick Vacuum's ease of use and strong suction, with many praising its portability and effectiveness. However, a common complaint centers around the short battery life, limiting cleaning time. The effectiveness of the wet cloths is also questioned, with some users reporting they dry out too quickly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
good suction and easy to use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i have expensive black hardwood floors. wanted something that wouldn't ruin the finish. it left dust streak marks. maybe with a little more practice this won't be the case. it's easy to use but awkward to store because of the shape. had to put on hook in garage.
No, I would not recommend this to a friend
Cons mentioned:
Wet cloths
Rated 1 out of 5 stars
TERRIBLE Dyson Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE Dyson products and could not wait to get this! I have been waiting for a product that I could clean my floors without vacuuming first. I received it without any wipes. I called customer service, which was great, and they sent me the wipes. It is light and cordless which I liked. However, I did not feel it was worth the money. The wipes don't work that great and if you have a large area, you need more than 1 wipe. I returned it and the manager at the Best Buy in Melbourne was terrific!!! I will wait and see if Dyson comes out with something else and until then I will continue to vacuum and then clean the floor.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
Hi Teresa, this is Joe with Dyson. We greatly appreciate your continued support. However, we are sorry to hear that you were not satisfied with the DC56. DC56 is the first vacuum that is designed to be used with a wet wipe simultaneously while vacuuming to help fight grime.
I understand you may have returned the machine. However, we value your feedback and would like to learn more about your experience. Please consider sending us an email with your contact information to [email protected] and we will be in touch.
Best wishes,
Joe
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Don't bother
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great idea, light weight, worked as expected.... for 8-15 minutes at a time. I retuned the unit 2 days after purchasing it. Not worth the money.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
Although we are glad to know you are satisfied with the performance of your DC56, we are sorry to hear you are dissatisfied with the run time. The DC56 is a cordless machine that provides 15 minutes of constant suction, or 8 minutes in boost mode for tougher jobs. We understand you have returned your machine, however, if you would like assistance selecting the Dyson that is best suited to your cleaning needs or if you have questions about our technology in general please feel free to email us at [email protected] and we will be in touch as soon as possible. Best wishes, Dyson Customer Service
Pros mentioned:
Suction
Cons mentioned:
Wet cloths
Rated 4 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great but like all Dyson products, it is overpriced. Good suction but wet cloths dry out way too fast.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Minimal application
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love dyson but this new vacuum leaves much to be desired. The pads dry before you can get through a normal 12 by 12 room. So you have to use numerous pads which are expensive. The vacuum capability is limited due to how narrow the openings are on either side of the pad. Vacuum cannot handle hair of any kind from short dog/cat hair to human hair.
If you have a very small space and no hair it is maybe useful. I for one will stick to their previous vacuums, this one is not worth the money.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
We are sorry to hear you are dissatisfied with your Dyson Hard. The DC56 is engineered to remove dust, dirt and grime from your hard surface floors. If you are especially interested in pet hair removal you may want to consider the DC44 Animal. The DC44 is equipped with carbon fiber bristles to diminish the effect of static electricity for improved pick up across all floor types. However, we are happy to discuss your concerns in detail to determine which machine is best suited for your cleaning needs. Please email us at [email protected] and we will be in touch. Best wishes, Dyson Customer Serivce
Pros mentioned:
Ease of use, Suction
Rated 4 out of 5 stars
Great portable tool for cleaning
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Portable, easy to use.
Good suction.
Cleans wood and tile floor easily.
I would recommend this to a friend
Rated 2 out of 5 stars
Great Idea, But Does Not Work Very Well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a big fan of Dyson and ran out to buy this as soon as it was in the store. After using it once, I let down by the way it works. The pads don't seem to have an even pressure on them so when they are done, some of the pad actually looks like it never touched the floor. The vacuum part get clogged with wet hair and dirt. You have to clear it our every time you use it and think to yourself "this is more effort then doing it the old fashion way". I'd take it back if I hadn't tossed out the box. I had big hopes for this product but it was really a let down.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
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We are sorry to hear you are dissatisfied with your DC56. Based on the details you provided we would value the opportunity to trouble shoot with you to ensure your machine is working properly. Please email [email protected] and we will be in touch as soon as possible to assist. Best wishes, Dyson Customer Service
Rated 3 out of 5 stars
Does a below average job for a Dyson
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I expected more from a Dyson. Pads run dry too soon and animal hair clogs in the vacuum part.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
We are sorry to hear you are dissatisfied with your DC56. We would value an opportunity to discuss your concerns with the wipes in greater detail and we may have a recommendation that can help. Please email [email protected] and we will be in touch. Best wishes, Dyson Customer Service
Pros mentioned:
Ease of use, Suction
Rated 5 out of 5 stars
Cleans floor easily, picking up small debris.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I it is similar to other cleaners using wet pads on the floor. It foregoes the need to vacuum up small debris prior to cleaning, as it's vacuum picks it up as you sweep along. Very handy, and does the job well. You may need extra wet pads as they get dirty fast!
I would recommend this to a friend
Rated 4 out of 5 stars
Vacuum good, but pads difficult to locate
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The cleaner is powerful and lasts well on a single charge. The cleaning pads are awkward to locate properly and can slip out of place.
I would recommend this to a friend
Rated 5 out of 5 stars
Great dyson cleaner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love Dyson products. I have the Dyson DC44 sweeper and use it on all my hard floors before steaming. I love quick and easy! When this Dyson came out, I knew I would want it because it will sweep and clean at the same time. I do recommend this item. It is powerful and does clean as u go. The easier the better for me now!
I would recommend this to a friend
Rated 4 out of 5 stars
It's a swiffer and a vacuum in one!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works pretty good,pads kinda steep in price. A swappable battery is a great idea the runtime is pretty great
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Battery doesnt last long enough. Too long to charg
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed with product. Expexted more from Dyson. Too long to charge. Charge doesnt last long enough.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
I love that it vacuums and cleans simultaneously.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth it especially if you don't have wide grout. It picks up the dog hair no problem.
I would recommend this to a friend
Rated 1 out of 5 stars
A broom and a swiffer do a better job.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dyson needs to go back to the drawing board on this product. For the price, I was very disappointed with the performance of this product. I returned it.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
We are very sorry to hear you are dissatisfied with your DC56. We understand you have returned your machine however, we would value an opportunity to learn more about your experience and discuss your concerns further. Please consider emailing us at [email protected] and we will be in touch. Best wishes, Dyson Customer Service
Rated 5 out of 5 stars
handy for hard floors
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i give this a 10 out of 10. i'm pleased to add it to my other dyson vacuum products.
I would recommend this to a friend
Rated 1 out of 5 stars
Not a good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product does not work on my laminate floor. The vacuum isn't strong enough to pick up hair or dust and the wet mop makes it even harder for the rear vacuum tubes to pick up anything because the floor is too wet from the mop.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
The DC56 provides continuous suction to pick up dust and dirt, allowing the wipe to remove grime from your hard floors. The performance you described is unusual and we would value an opportunity to trouble shoot to ensure your machine is working properly. Please email [email protected] and we will be in touch to provide a resolution as soon as possible. Best wishes, Dyson Customer Service
Rated 4 out of 5 stars
Gift for my wife....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have only used it a couple of times....but it does work as advertised and we are glad we have it.....would like to have paid a little less for it...but we are happy with the product.
I would recommend this to a friend
Rated 5 out of 5 stars
Dyson Does It Again!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of the box came together easily. The battery charge only took 45 minutes. The Dyson DC-56 cleaned the floor without cords getting in the way. The unit came with six trial wipes, two wipes in three packages. You can flip the wipe half way to finishing and use both sides. Loose dirt and cat hair was pulled up and deposited in the unit while the pad cleaned up spots and dros. My recommendation to you is to get it soon, you will not be disappointed. As usual Best Buy had the product first and at the best price!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 1 out of 5 stars
It only lasts 6 minutes on a charge.Don't recommen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just can't believe the battery only lasts 6 minutes. Extremely disappointed.
No, I would not recommend this to a friend
Brand response from DysonProductExpert
Posted .
The DC56 offers 15 minutes of constant suction, or 6 minutes in boost mode for tougher jobs. It also may be beneficial to release the trigger when going over stubborn spots of grime. If you need assistance with your machine please don't hesitate to email us at [email protected] and we will be in touch. Best wishes, Dyson Customer Service