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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 821 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the easy installation, improved air quality, and long-lasting nature of the Genuine Replacement Filter Combi 360° Glass HEPA and Activated Carbon Filter. They appreciate how it effectively filters the air and keeps their living spaces clean. While some find the price to be on the higher side, many agree that the quality and performance of the filter justify its cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 821 reviews
  • Pros mentioned:
    Air quality, Filter life, Installation

    Rated 5 out of 5 stars

    AMAZING FILTER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson 965432-01 filter is a crucial component for maintaining clean and healthy air in your Dyson vacuum cleaner. Designed to capture dust, allergens, and other particles as small as 0.3 microns, this filter ensures that the air expelled by your vacuum is free from harmful pollutants, making it ideal for households with allergy sufferers or those concerned about indoor air quality. Installation is a breeze, with straightforward instructions provided by Dyson. The filter is durable and long-lasting, though it's recommended to replace it every six months to ensure optimal performance. Users have reported noticeable improvements in air quality after replacing their old filters with the Dyson 965432-01, with fewer allergens and dust particles present in their homes. While the filter may seem like a small investment, its impact on indoor air quality and overall health is significant. It effectively extends the lifespan of your Dyson vacuum cleaner while providing peace of mind knowing that you're breathing cleaner air. Overall, the Dyson 965432-01 filter is a worthwhile purchase for anyone looking to maintain a clean and healthy home environment.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is high but my has been installed for almost 18 months and it is finally at 10%. I have experience none of the issues described in the bad review. No bad smells, no install issues… sticking to the genuine to ensure everything works as expected. This is my 3rd Dyson product that I have had great Experience with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ **Fresh Air, Fresh Home!**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dyson Genuine Replacement Combi 360° Glass HEPA and Activated Carbon Filter, and I couldn’t be happier! Installing it was super easy—literally snapped into place in seconds. The difference it makes is instantly noticeable; the air in my home feels lighter, fresher, and incredibly clean. I’m especially impressed by how quickly it removes odors—from cooking smells to pet odors—it tackles them effortlessly. My Dyson air purifier feels brand new again, and it’s comforting to know I’m breathing cleaner, healthier air. Absolutely worth every penny! Highly recommend for anyone looking to refresh their Dyson purifier. This little upgrade truly makes all the difference!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use

    Rated 5 out of 5 stars

    Great product Dyson rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great filters and it’s nice to have clean air for me and my animals. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Dyson fan filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dyson Fan/Filter that money can buy! Take it from me! I have bad allergies to my cats. And my cats are my absolute life! So this has helped me tremendously with breathing quality, in the mornings waking up, as well as going to bed at night! The filter was completely clogged with junk/ dust/ hair within / a matter of 8/9 weeks when normally it suggests you change the filter once a year. So I DEF can not go a whole year but unkk

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great replacement filters for an okay air purifier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these Combi filters is great, and slightly easier to install compared to the old version of the separate HEPA and carbon filters. The Dyson TP04 that I use these in, however, does not provide a commensurate amount of air cleaning quality as its price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dyson and how easy the process is to swap out the old filters and place the new ones! A little pricey but still a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great Dyson filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for cleaning air and dust the air is so rich in the room and sinuses are clear due to this great filter

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. It automatically adjusts to lower the air quality and the rotation is phenomenal. The filter catches better than any other purifier I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well designed and effective filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect updated filter. Easier to install than previous version. Fits like a glove.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Best Filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for what we need at home. It keeps the air we breathe in the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Dyson OEM filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent filter for smells and humidity and keeping the air clean. Better if you get discount too...

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fit my Dyson Air Purifier perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase in store quickly with help of staff. Product was as expected and works flawlessly!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Fits tp04 - kinda

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for TP04 after reading the q&a's that it works/fits (since original filter is unavailable). It fits but is unrecognizable in device - still flashes prompt to replace non stop. Which is both annoying and adds uncertainty how well it works or when will need to be replaced again. For cost of filter I'd want it to be fully compatible otherwise may as well try a third party filter.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Jesse, this is David with Dyson. I've done some research on this for you, and can confirm that this filter will be the replacement filter for a Dyson TP04, and the other compatible models listed. Please note, once the filter has been replaced, a reset of the filter life will need to be performed, which can be done via the remote control. We're keen to go over your machine with you, to help ensure that your Dyson TP04 is performing properly. Please don't hesitate to email us directly at [email protected]. We look forward to hearing from you.

      Best wishes,

      David
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Dyson Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson quality air filter . Works perfect and gets the job done .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Red warning signs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very satisfied with Dyson at the moment. I changed the filter on October the first and immediately a red warning light came on and I can’t get it to go off please help me.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, 
      thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Pure Hot+ cool. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. 
      Best Wishes, 
      Dyson Customer Support. dysonglobal

  • Rated 1 out of 5 stars

    NOT COOL DYSON

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY DYSON PRODUCTS ANYMORE. I promise this is my honest opinion. I don’t usually leave bad reviews but this is obviously a way for Dyson to save money without regard for the consumer. After spending 600$+ on this purifier in 2019 they now sell cheap replacement filters and they only last about 3 months. After that they star releasing an awful smell (smells like wet socks or mildew or something). It’s so infuriating I want to get rid of all Dyson products in my home. Everyone PLEASE leave your negative experiences so no one buys these cheap knockoffs and Dyson is forced to give us the filters that originally came with these purifiers.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Our purifier filters have a life of about 4400 hours. If you use your machine 12 hours every single day, the filter would last about one year. Filter life can and will vary depending on your own personal use, as well as both indoor and outdoor air quality. If you feel like your machine or product is malfunctioning, please get in touch with us at [email protected] for assistance.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    buy 3, and only get 1...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered 3, and only 1 was delivered. let a long phone call to sort this out with best buy ensue.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for reaching out and sharing your experience with your recent order. We sincerely apologize for the inconvenience you have encountered with the delivery. We understand how frustrating it can be to receive an incomplete order and then have to spend a significant amount of time resolving the issue. At Dyson, we are committed to providing our customers with high-quality products and exceptional service. We regret that your experience has not met these standards. Please be assured that we are here to assist you and resolve this matter as swiftly as possible. We would like to look further into this for you. For detailed information, please feel free to email us at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Rated 2 out of 5 stars

    disappointment with dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this filter for my dyson pure hot +cool purifying heater + fan and it didn't fit, I had to return it to the store and now I don't know which one to buy because they sell things like this if they won't sell the right accessories

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Joselius,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear the filter did not fit your machine. Our Dyson experts are available by live chat, phone and email to assist in providing information for the correct filter for your machine.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

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