Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
Save $200
The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 64 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers enjoy the HP04 Pure Hot + Cool Smart Tower Air Purifier for its multiple functions. They appreciate that it efficiently heats smaller rooms and keeps them warm, especially for those in basements. Customers also value its air purifying capabilities, noticing a significant improvement in their apartment's air quality. Additionally, many find the fan powerful and quiet, making it a comfortable addition to their rooms.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 64 reviews
  • Pros mentioned:
    Air quality, Fan, Heating

    Rated 5 out of 5 stars

    Home air purifier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice excellent air purifier hot and cold I like

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    If you have the money and allergy, get it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought it it initially have some problems being noisy motor but after a while it fixed itself ask someone who has allergy this has been a lifesaver for me And the Fone connection has been really good and convenient for me

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your refurbished Dyson HP04 Pure Hot + Cool Smart Tower Air Purifier, Heater and Fan is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customers plays a crucial role in enhancing the quality of our products and services. We are eager to learn more from you to continually improve our future offerings. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Best purifier ever Dyson rocks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect air I’ve ever breathe works great, low hot air and cold air

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Must have for money saving and warm winter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty what we need for all seasons, warm the single room promptly and fresh the air, instead heater on for the whole house, going to buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Dyson cold and hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heating and fan/filter keeps the whole room warm or cold when it needs to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished not worth the savings

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these refurbished units and both failed with the exclamation point error within a month. This seems to be a common issue with this model and requires either shipping to Dyson for repair (for a fee of $150) or driving it to an authorized repair center (generally only a few per state). Considering the cost of these units, even refurbished, this is not a great deal. Highly recommend against them. Purchase new or an alternate model.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Refurbished HP04. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 1 out of 5 stars

    Defective Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burned the wall socket , fire hazard. Do not buy refurbished from Best Buy,

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Jenifer with Dyson. We would value the opportunity to look into this for you. Please feel free to email us at [email protected] as we are happy to provide you with support.

      Best wishes,
      Jenifer
      Voice of the Customer Dyson-EN_US

  • Rated 5 out of 5 stars

    Nice Dyson fan.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good ! Cool and warm. It’s working pretty good so far !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working. Have to return it now. Does not worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use

    Rated 4 out of 5 stars

    Dyson Air purifier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost I love dyson products the air purifier is the best of have invested it simple easy to use I have no more allergies

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Best Fan Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it is expensive, but it's really awesome. The app that comes with it is amazing given all the data that you can see about the fan and the air quality vectors that it tracks. As long as it's plugged in, even if you're not running it, it measures the air quality and provides numerous graphs on the app for monitoring your air quality. That includes temperature and humidity in the room too. Besides the app, the unit itself is very high quality and pretty quiet until you turn it up past 6 (on a 1 to 10 scale). This unit also heats which is nice in the Winter time. It even has a feature where it will still filter the air when you reverse the fan direction if you don't want it blowing on you. I bought this unit refurbished to save hundreds and I couldn't distinguish it form brand new. Even came with a new filter installed.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 4 out of 5 stars

    Good buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good unit and does well in heating and cooling of the area it was purchased for...Two reasons that i did not give it a 5 star:1) cannot control heat function on app, must use the remote provided with fan. 2) If the unit is turned off by remote or in the app, you must turn it back on with the remote or the remote control. Both are not big deals just a little bit of an inconvenience.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 5 out of 5 stars

    my favorite fan !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fan , powerful , quiet , stylish. Many features , love the alexa control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and expensive option.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and a good optiln to replace an old Dyson fan we have at home that still operative and dosent have all this new festures and the filtering system embeded. Only detail we didn’t like and why lost 1 star is that dyson discontinued the only fan option, and not all extra features like heater are actually needed by everyone and the smart connection is not as friendly as several other smart devices were you can only use a cube and it is added inmediatly to apple: google or amazon home apps, instead you are forced to depend to an app that is not so helpful and friendly to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced but good quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time staying connected to the wifi and some features are for the remote are not available on the app so it’s important to keep track of small remote

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Clean air

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 refurbished, paid under $300 ea. Seems to be working well so far. Power of air flow at a distance is not as powerful feeling as i would like. Air purifier works great as far as I can tell. love that the remote is magnetic to the top of the fan. Only thing is the remote buttons are hard to see in dim light.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Great fan and heater

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Pure Hot + Cool Smart Tower Air Purifier, Heater and Fan is one of the best fans I've ever owned. It is quiet and moves air around nicely in my room. It can heat my room quickly. The filter is easy to clean and the fan prompts you when it is time to clean. I have two of these now. I recommend this fan.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Love, love, love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the basement so it helps keep me warm when others upstairs want the air on. I also have a cat and I can’t smell his litter box at all anymore. Filter last a long time. Def my fav purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air purifier has really improved the air in my home and love the hot or cool feature so it’s nice to keep cool while also purifying the air! Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Heating

    Rated 5 out of 5 stars

    Amazing Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , heats and cools while cleaning the air. Every house on earth should have one. then every city block should have bigger ones.

    I would recommend this to a friend
Sponsored