Customer Ratings & Reviews

Works excellent! Makes sure my home is warm and comfortable when I’m home! ❤️

Great product. I added more remote sensors. Great web service to control system on your browser. People complain that this thermostat isn't helping room temperature control--a smart thermostat doesn't fix HVAC system imbalance! But you can choose any/some of the temperature sensors to be the ones to average for control. You create a "comfort setting" that uses the sensors of your choosing. Such a good setup. Reviewing the temperatures of things online works great.

Very easy install, very easy set up. Must wait for thermostat to calibrate before it gives a call for heat or cool during initial set up.

Energy saving smart device. Provides comfort anywhere in the house with the smart sensors

Excellent product and app functionality is great. Alexa connectivity is very helpful. Options for vacation, sleep and away are nice also. Make sure you set the proper sleep and work schedules to make good use of the routines.

Best purchase I've made in a while. Easy to setup and control. I'm already seeing the energy savings

I love this thermostat. Installation was super easy! It works well with Apple HomeKit - and I like being able to get info from Alexa. It’s very easy to program using either the app or voice. The extra room sensor is much more useful than I thought it would be. Best Buy had the best price and I like their return policy.

We had a few bumps in the road getting it connected to the Wifi, but once done, it’s amazing! Controlling our temperature from our voice and the phone is almost too good to be true! If you wake up hot, grab the cell, open the app and drop the temp! Wanna know what it’s set for, ask Alexa! We get a monthly report via email about the % savings based off averages in our area, really nice to know. We have the sensors too, not sure how they work yet, but couldn’t be happier with the ecobee overall, we believe it’s worth the cost for sure.

I like the design better than Nest. The built in Alexa is awesome and works VERY well! It's nice having this on my wall in my hallway, I have spotify so when were getting ready for a night out or were cleaning it's cool to have a speaker on the wall in the hallway that resonates through the house! The 2nd sensor is nice to have, as with the app and sensors set up, theres a 2-3 degree differential between my thermostat in the hallway and my living room! Balances out the zones well, definitely can tell the difference!

Bought when $50 off. With local energy rebates, made it a good buy. Easy install and I like having second sensor for the bedroom. It has Alexa built in eliminating a need for a hub. Alexa also uses the display for some things like when asking for a timer. The only problems I have had have been because of some unexpected cable internet outages.

This is our third “smart” thermostat. Tried Honeywell and Hive. Neither worked very well, Honeywell was kind of dated and the Hive was useless, wouldn’t trigger the AC or heat outside the desired range. The ecobee keeps the house a nice consistent temperature, easy to use and setup. There are a lot of features that we don’t use or need but nice to know it’s packed with features. They also look great, which the wife appreciates :) Highly recommend

I was debating getting this model or the ecobee4 since both have the same functions and the 4th gen was on sale for $229. I decided to buy this one and compare it to my friend’s ecobee4 & return it if I wasn’t happy with it. I will say... paying that extra $20 makes a huge difference! The built-in Amazon Echo has much better voice recognition, the device interface operates SUPER quickly (whereas the 3rd & 4th gen have a slight lag when using the interface), and the room sensor included is a newer generation and has a MUCH a better rated battery life than the previous generation of sensors. For all of you smart home enthusiasts out there, the room sensor plays very nicely with Apple HomeKit. The cool thing about these sensors is that they provide more data than just temperature... they’re also occupancy sensors! I purchased 2 additional room sensors along with this. Not only are they providing a more accurate temperature throughout the house... they also save more electricity by turning off the lights in the room they’re placed in when no occupancy is detected (configured via Automations under the Home app)! I also have one of the sensors set to turn on the lights dimmed at night for when I get up to grab a glass of water. Super convenient. It gets better... This thermostat has a “Follow Me” feature, where it utilizes all available room sensors to determine which rooms are & are not occupied. For the unoccupied rooms, the thermostat will not focus on cooling those; it will focus only on the rooms in use! I can definitely say, my A/C has much lesser runtime than it did with my previous smart thermostat (Nest 2nd Gen). I’ve owned this for less than a month & I cannot wait to see how much money this will save me on my monthly electric bill

purchased the new ecobee smart thermostat with voice because I'm one of those that likes the latest technology. Honestly I've not noticed a lot of obvious difference yet between my ecobee 4 & the new one. The old sensors work fine with it & are very easy IMO to migrate over. The new sensor is much different to install & stumped us for a bit because it doesn't install at all like old sensors. You use the app to install new ones & the thermostat is used for sync of old ones. I did have one room that frequently temporarily lost connection due to distance I assume. Only been a short time but no loss of connectivity yet with new smart sensor. The thermostat is fairly easy to install & Ecobee has great tech support so far. This thermostat can setup more automatic like the nest but also has a lot of manual configuration if you want it. I chose manual due to my system being duel fuel but since we have natural gas we prefer to bypass heat pump usage. This is simple with Nest but more complicated with Ecobee. I had to contact support for help on bypassing the heat pump. They were great!

We bought one of these for our old home and recently sold the home. We moved into a new home recently that had two air conditioning units and three different thermostats. The thermostats were not working very well and they were honeywell's. They were hard to program and seem to always give us problems what I love about this thermostat though in our new home even more so was that it was able to connect to the local system and can do the automatic updates for temperatures. We live in Arizona where APS power give this credits if we use a certain program. The new thermostat automatically adjust. We can still change it but it's all dialed in. The ease of using these thermostats are so great because you can just look at them on the app. I also like the fact that you can change the sensors for each rim to stay where they are and make everything customizable. In our old home we would use the thermostat to also stream music on and uses for Alexa.

This smart thermostat is very easy to install. The quick start guide and the step by step instructions through the app make it easy to follow even if you don't have any prior experience or knowledge. Connecting to your WiFi is easy, especially if you have an iOS device. It is a little more tricky with Android. The sensor is great and allows you to monitor temperature in another room which is especially good if that room runs hot or cold. It has Alexa built-in, but you cannot rename the device to respond to another name. This can cause a problem if you have another Alexa device nearby. If you have another Alexa device that you already use, this product does not really give you much more benefit than the lower priced ecobee lite. I am pretty sure you can buy the lower price ecobee and a sensor or two for less than this model. This is a great option if you do not have an Alexa device or need one for upstairs.

I have only had this for less than a month, but so far, I am impressed with it. It was pretty easy to install, started up easily, and has good information readily available. This is my first "smart" thermostat. I bought 2 of these, with the extra module for other rooms. I noticed right away some of the problems I had with some rooms being obviously warmer than others are minimized. I had issues with 1 zone causing 2 other zones to get really cold when the first room was cooling by 2 degrees. That problem is gone now. Hopefully, that will save me some money. I haven't had them long enough to figure out if there is any savings. It is nice to be able to talk to Alexa and drop in on the Echo devices in the house. So far, I would say this is a "buy". Was a little expensive, but not too much.

It was so hard to decide on which smart thermostat to buy but I am glad I bought this one... very nice to just set the temp thru alexa... plus you can check it thru the app also and set your desired temp schedule to your liking each day... it helped me save my gas bill already a lot... I love the screen also and it can play music on the thermostat since it's connected to alexa... I'm sure you can use google too.... Good thing it comes with the power adapter if you don't have a blue wiring(power) available, then you can use the adapter to rewire it in your furnace... just follow the instruction... I think it took me 30 - 45 mins since I have to be really careful with setting it up. I got a rebate also when I bought this, $100 came back thru my gas company. Love it!

This ecobee replaced a Nest thermostat. The UI isn't quite as intuitive as the physical turn of the nest for less technical people, but the voice control and HomeKit integration more than make up for that. There were some hiccups getting the thermostat setup and added to HomeKit, but after a reset things have been very solid. The remote smart sensor is a great feature, providing 2nd room temperature and occupancy monitoring. The biggest reason I switched was based on Nest appearing more and more to be a conduit for Google to lock you into their ecosystem, which I have no interest in. If they had kept 3rd part integrations I'd likely have stuck with a newer Nest, but with those changes I looked elsewhere and am very happy with the newer features of this thermostat that I didn't get with the Nest.

Got this due to a really-good-deal $100 rebate from the state. I ordered it online through Best Buy and I could apply the rebate code right on the page when paying. Installation was easy, but configuring it a little bit more challenging as it has many features and settings. But once it is running, it runs without any further changes (unless necessary). The box comes with a remote sensor (smart sensor) that can also detect occupancy of a room and sends the data wirelessly to the Ecobee. Later, I ended up buying 2 more sensors to be put in another bedroom and office room. The thing I love the most is the capability to monitor it online via app on my smart phone as well as web (which we could even download the raw data in the form of CSV format). I still have issue where the Ecobee loses power once a while, but according to the Ecobee customer support page, it is due to my furnace cutting off power when it detects backpressure or overheating in its burner.

I love my ecobee! I wanted this precise thermostat because it works with Siri, and it does really well! It also works with Hey google. First I wanted to be able to warm up my home more in the middle of the night with a voice command without having to get up shivering. Second, I wanted the smart sensors. The two last rooms were always cold. We had to place room heaters even with the central heater on. Well once I researched how the sensors worked. It has been super cozy and warm at night. No more need for extra room heaters. If anything now I have to either tell Siri or google to cool my ecobee lol There’s comfort settings for each sensor. The two cold rooms have the comfort setting of home and sleep, so during those times-hours & days you set, those sensors will be the priority thermostat meter per se to stay at the set temp. So at night I have the room sensors as the primary ones. I love it! No more cold nights or hot summers! The other thing I notice with the sensors is that the ac shuts off more often. Before it was on for long periods of time trying to get to the set temp. Now since it averages out amongst the sensors we have it shuts off more often. I’m expecting a better electricity bill this month. The thermostat also works as a speaker but I have nest speakers in every room, so I didn’t program the voice on main thermostat w/ Alexa, or never listen to music from there either. It’s a little pricey but so worth it! Get it! You will not regret it!