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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the DEEBOT OZMO 930 Wi-Fi Connected Robot Vacuum & Mop for its efficient mopping and mapping capabilities. They appreciate how easy it is to use and how well it picks up pet hair. The Ecovacs app is also a hit, with users praising its user-friendly interface and scheduling features. On the downside, some customers have concerns about the battery life, suction power, and connectivity issues. The small dustbin and the tendency to get stuck in certain areas are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 224 reviews
  • Cons mentioned:
    Gets stuck

    Rated 3 out of 5 stars

    Betty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but you still need to be home when its going. This does get suck under tables sometimes and the front part of the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 3 out of 5 stars

    Mapping could be improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mapping function has a limited range. Cleaning is ok. However, the robot wanders aimlessly and doesn’t reach all areas of the residence.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re sorry to hear about the mapping issue. For the first run, we would recommend using the continuous clean mode in the app. This way, if the robot cannot finish the map in one go, it will return to the charging dock, refill its battery, then go back out to complete the mapping process. Should you need any assistance with setting this up, please reach out to us at [email protected] where we’ll be happy to help out.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 3 out of 5 stars

    I like my cheaper one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old roomba I love. Thought I would upgrade to a fancier model. Well the new model is fussy. Don't touch it. It will clean a clean floor sort of but I'm not impressed at all. Sure wished that I had bought two more of my old one then this new one that needs more clearance. That works quieter but doesn't pick up as well. It will mop a clean floor but if it is dirty at all it just leaves a mess. To come home to a horrible looking floor means that I have to stop and mop again. What's the fun in that. The dust bin is even smaller than my old one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 5 out of 5 stars

    I LOVE MY ROBOT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is the best.. It cleans on time and does an exceptional job.. I have a puppy who's an avid shedder, but no match for my robot.. My home is pet hair free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this robot vacuum. The mopping feature is a cool touch but don’t expect for it to remove a embedded stain and give up having to mop lol. This will definitely clean up the dust, pet hair etc and with the mop leave it clean and presentable. The built in wifi feature is cool for wanting to tidy up an area of the home you want vacuumed prior to arriving home or at night when you forget or to tired to sweep up. I do recommend picking up some extra brushes especially for the main one in the center. That one is made out of a rubber material which will rip/tear with use.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    This thing really sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend Dee bot their mapping tech is amazing I used other services but the laser mapping is the best great vacume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest thing is remembering it’s there! It’s good for cleaning up everyday messes. The mop function isn’t the greatest but it will do for just regular maintenance. Downside is you can only put water in it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and my floors look fantastic! The only thing I don’t like is the water container isn’t always easy to put back on and it’s frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to have a replacement because the mopping feauture did not work (not a strength anyway). otherwise the vacuum is cleaning very good, the mapping system is a little difficult and outdated...

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great vacuum and mop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. It works great. It will vacuum and mop. Works great with cat hair as well as we have three cats.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hopelessly Lost, Pick Another One

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed. The first one was a dud and it had to be returned back to Best Buy. To my luck, the price had dropped and during the return and replacement, I received a $160 refund. Should have been a full refund. Let me start out by saying I'm a real Tech Freak and our entire home is automated and would be considered a Smart Home. However, this little guy just does not fit the Smart team. We have a 2,400 sf Ranch and he just can’t keep it mapped. Can’t figure out sliding glass doors so tries to map through the glass. Gets lost constantly, gets stuck constantly, and definitely not worth the time or the money. When the Map gets messed up because he went through a wall in his dumbness, there is no restoring it because he thinks his base is somewhere else. When you rescue him and take him back to the base, he cannot restore the map so it has to be reset. Plan to take him out back and put him out of my misery. I kept hoping it would improve. Would love to return it if Best Buy would allow and re-select, but I think its too late now. I would even spend more for one that empties itself. Tried to post this on ECOVACS site but they wouldn't let it go Live for some reason.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re sorry to hear your experience with the DEEBOT has been less than perfect so far. If you could please reach out to us at [email protected] we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Excellent technology for upkeep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Deebot Ozmo 930 is a solid choice for routine chore work. It does a superb job of vacuuming and mopping the floors and is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day it does great!! The next day it gets stuck! Loved the mapping on the app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little helper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ECOVACS DEEBOT. It is so nice to be able to track his progress with my ipad, and great to be able to select particular sections to clean. I am not terribly impressed with the mopping feature though. I have only used it a couple times, but it doesn't seem very effective. It only used a tiny bit of water for the whole cycle, and didn't seem to clean all that well. The vacuuming feature is great though...picks up lots of dirt, and covers the entire area selected. Overall I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Excellent cleaning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. This robot is awesone. The radar function are great. The robot mop excellent. Fully recomended

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great Vaccum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older version for about 3yrs and did great and now this one has done even better than the other! The mopping works great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Great Robo VAC/MOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robo vac/mop is awesome. works great. Scans the room and sets plan and goes. Mop feature is super convenient. Covers area thoroughly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for the added mopping function but I could have saved a couple hundred bucks if I would have just bought a vacuum. The mopping really does nothing. Sometimes the map resets on it's own. The vacuum function works great but trying to clean the container can be troublesome. For this price I would have bought one that self cleans the dust into a container.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hello,
      We’re sorry to hear your experience with the DEEBOT has been less than perfect so far. If you could please reach out to us at [email protected] we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 5 out of 5 stars

    Great Vacuum!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Deebot Ozmo. We jump on our app and send it out to vacuum our house. Doesn't get any better than that!

    I would recommend this to a friend
  • Pros mentioned:
    Mopping

    Rated 5 out of 5 stars

    Awesome Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot picks up dirt out of my carpet that my vacuum clean never did. Mop is a great feature on this one as well.

    I would recommend this to a friend
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