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Customer reviews

Rating 3.6 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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57%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 5 out of 5 stars

    Exactly does what it should

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly does what I needed!! Perfectly operations lets me know how dirty the Power Actually is in my Rural Wyoming town. And I have Peace of mind now knowing that the power is CLEAN& *CONSTANT. No Harm now to my LG-G4-OLED, Yamaha 9.2 and my players. A must have if you want to keep YOUR THEATER SAFE! And Absolutely no problems hooking up to APP or Wi-Fi just READ THE INSTRUCTIONS.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection
    Cons mentioned:
    App connectivity issues

    Rated 3 out of 5 stars

    The component that can’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for surges and keeps the electricity at a constant level which adds years to your components but I had the geek squad here and even they couldn’t get the unit on the app. So it has all the functionality I want but I did pay $250 more than it is worth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    10 outlets, 6480 joules surge protection

    Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this as it broke in two weeks. It is too small for the entertainment suite

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stability

    Rated 5 out of 5 stars

    Works well so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LED on the power button flashes constantly until you install the app on your phone and connect to the PR91. After connecting it to your app, the LED doesn’t flash anymore. I replaced an old Panamax making constant clicking sounds with this unit and it’s been very stable, quiet and the audio and video are all rock solid so far. Only been using it two days now. The app is supposed to tell you how much energy you are using and allows you to turn off power banks - I’ll probably never use it, but kinda cool if the electric cost estimates are close to reality (won’t know that for a while).

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 5 out of 5 stars

    "LITTLE BLACK BOX THAT CAN DO"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Piece of Equipment that Does It Job! **Only Problem is the Constant Flashing On Light!! Says that you have to Connect to the WiFi, But the WiFi will not Allow it to Connect. *Software Issue!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beast of a surge protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beefy! This thing is a Cadillac of surge protectors. Only one real problem is the outlet should be placed a little farther apart for larger power packs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of outlets and the reset capability when the power is tripped.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect your equipment

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A power conditioner is an investment but when you see the fluctuation of voltage from your outlet on the front display as different items are being used in your home (space heater, dryer, etc.), you realize how much something like this protects your devices from every day use. The app was frustrating to set up, and the power button flashes excessively until its done. My phone didnt work so i had to use my tablet…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    All the "Fails" and whistles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit failed to connect to internet. Followed instructions. Tried all 3 methods, default "AP" mode, "EZ" mode and Bluetooth. After 2 hours of powering down, removing/reinstalling app and all three methods that was enough for me. What intrigued me about this unit was the remote control features. These did not function. Nuff said.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protecting av system

    Rated 5 out of 5 stars

    Surge Protector/Power Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed to help protect my new AV system. Appears o be working well.

    I would recommend this to a friend
  • Cons mentioned:
    Light

    Rated 1 out of 5 stars

    Elac protek 10 outlet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisis a good unit and power conditioner however that annoy blue light does not stop flashing and if you Cannot connect the app to the unit there is no way to turn it off buyer beware well made unit but the flashing blue light it's gotta go

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and has a good build quality. No more worries of surge damage.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT works great. I recommend if you need a nice surge protector to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Does it’s job well. Easy to use and fits.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this may be a good item but since nothing else in the system is working i don't know if this thing is any good. Too expensive!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor instructions and customer support.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hooking up the surge protector, the on-off button would continually flash at all times and was very annoying. Best Buy, the Factory, and a local Elac dealer could not answer the question of how to get this blinking to stop. It could work very well, but this was enough of an annoyance that I purchased another surge protector and returned this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elac Audio Power Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. No issues. Remember to download the app so you can control the individual plugs. Some people were saying the power light constantly blinks. This goes away once you have the app. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Bad technical support

    Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged the device in...didn't work! Simple as that. Technical support was equally bad!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and plenty of outlets to accommodate all components and provide a peace of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flashing Power Button unless use App that fails

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power Button Flashes non-stop unless you connect the App (which I don't care about); however, after 2 hours I still can't get the App to connect. I had planned to use without the App because I needed 10 outlets, but they force you to use it.

    No, I would not recommend this to a friend
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