The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 4 out of 5 stars
not bad for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good webcam for the price only thing is software for it is kinda buggy and force closes at times
I would recommend this to a friend
Rated 3 out of 5 stars
Returned Elgato Facecam Neo for the Facecam MK. 2
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Review
The Elgato Facecam Neo webcam is very good budget webcam, for up and coming content creators, but it has some issues and flaws.
Before I get into the review, just know that you may need to get some Key Lights to improve the webcam quality.
MORE LIGHT = BETTER IMAGE!
Now let’s get into the flaws of this webcam.
Auto Focus resets out of focus every time you exit the Elgato Camera Hub app, or if you change camera settings in OBS.
Fixed cable, meaning if the wire breaks, you have to purchase a whole new webcam.
Build quality is a bit on the cheaper side, and feels light.
This one isn’t really an issue, but I’m a Sony fanboy, and not having the SONY® Starvis Sensor is the main reason I returned the Facecam Neo, for the Elgato Facecam MK. 2!
They definitely cut corners, but it’s still a good webcam, and I had some time to mess around with it.
I’d definitely recommend this over something like the Logitech C920.
TLDR: Not a bad webcam, but has a few flaws such as Auto Focus reset when exiting Elgato Camera Hub, Fixed USB-C Cable, No SONY® Starvis Sensor, and build quality feels very cheap compared to the Facecam MK. 2
I would recommend this to a friend
Rated 4 out of 5 stars
Overall Great Webcam
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Elgato Facecam Neo is a solid webcam that delivers impressive video quality for its price. The 1080p60 resolution provides crisp and smooth footage, making it perfect for video calls, streaming, or gaming. The setup was straightforward, and the included software is easy to navigate with enough customization options to get the perfect shot.
The sleek white design is a nice touch and fits well with my desk setup. Low-light performance is decent, though it could use a bit of improvement if you’re working in a darker environment. The built-in autofocus is reliable, but I noticed it occasionally takes a second or two to adjust if there’s a lot of movement.
Overall, it’s a great webcam that’s worth the investment if you’re looking to step up your video quality without breaking the bank. Deducting one star for the minor autofocus hiccups and low-light performance, but it’s still a fantastic option for most users.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good for the price.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality picture, good color, very fluid, for 1080p it feels like a 1440p camera. stand feels like its sturdy and wont just fall off. Doesnt block the view of anything on my monitor either. Beware it is usb-c only. an adapter will work but you need type C otherwise.
I would recommend this to a friend
Rated 5 out of 5 stars
Good for what it is
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its good for what it is but i would recommend only getting this on sale if not go get the OBSbot webcam instead for 4k
I would recommend this to a friend
Rated 5 out of 5 stars
I recommend them, they give a lot of clarity, it i
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommend them, they give a lot of clarity, it is very good for your eyesight, for the clarity of the camera, it lights you up very well
I would recommend this to a friend
Rated 5 out of 5 stars
streaming camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
amazing starting camera, i got it for streaming and it’s perfect
I would recommend this to a friend
Customer reviews from bestbuy-ca
User rating, 2 out of 5 stars with 1 review on bestbuy-ca.