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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2178 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug²'s ability to maintain the desired temperature of their beverages, keeping their coffee or tea hot for an extended period. They appreciate the convenience and ease of use, with many mentioning how it has become an essential part of their daily routine. While some customers rave about the mug's size, color options, and its usefulness as a gift, others express concerns about its battery life, price, connectivity issues, and the app's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,178 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Glad I Got an Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been thinking about purchasing an Ember Mug for awhile. It was featured at a great sale price and it was delivered the next day. I didn’t realize how much better my coffee tastes kept at a higher temperature and never getting cold. Controlling it via Bluetooth is fast and efficient. It doesn’t take long to reach your chosen temperature. I use this every day two or more times a day so definitely getting my money’s worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, My Ember!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Ember as a Mother’s Day present from my wonderful husband. I love it I use it every morning. My perfect temperature is 132°.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Working Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mug for over 3 weeks and I am enjoying it. Keep my coffee warm for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Christmas present for a coffee or tea lover

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cup for my wife last Christmas and it’s has been her favorite gift. She uses this cup almost everyday. She loves it. It keeps a great charge and she never has to worry about cold coffee. I don’t know who she loves more me or this cup lol! ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My new favorite temperature controlled mug!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How have I gone this long without this cup!? I am a slow coffee drinker and therefore I’m constantly warming up my coffee in the microwave to get it back up to the temperature I prefer. This cup truly keeps my beverage at the same set temperature long enough for me to enjoy every last drop and at my pace! Love, love, love this cup!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ember mug. Keeps my coffee hot for hours. I like the larger size and the handle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful copper colored mug!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing. Not only is it a beautiful copper color, but it truly keeps my tea at the correct temperature throughout the day. I love that I can get up to do something, and know when I sit back down, it will be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect temperature for coffee and tea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and efficient to keep coffee at the perfect temperature! It needs to be charged often.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Keeps it nice and warm!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mug, perfect size, technology is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to slow down and enjoy my hot beverage. I’m able to control the temperature easily with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to synchronize with phone app. Suggestions for temperature settings based on beverage type is spot on. I do think Ember should have included the lid for the price! FYI: optional lid is ideal to mitigate spillage as well as improving duration of heat time. A must for coffee enthusiasts that savor coffee, and not “down it” or have to address multiple tasks during coffee time! Only regret, only buying one! (I now own three…)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to cleanup, practical, good handling. if you have had an ember before you know how they work. If your concern is about the color, well I used to have a black one, but this blue one looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted the mug ever since my husband got his . I love how it gets my coffee to the perfect temperature how it stays that temperature thewout drinking it . I also love that it changes colors . It’s easily washable. Cools down quick and fits Nicely on my dresser . Highly recommend this cup ! Never going back to my normal ones again . I’m hooked being a huge coffee drinking this mug is my best friend to keep it nice and warm thewout my time drinking it !

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your perfect temperature in your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Enjoy hot beverages longer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mug for coffee and tea drinkers! This allows me to savor my drink without having to frequently reheat in the microwave. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Peeling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug worked really well and was a good size. However, now after 4 months (beyond return period) the paint or glazing is peeling off the inside making it unusable. So that was $32/month for a coffee mug. :(

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kathleen, thanks for leaving a review here! We're so sorry for the experience you've had with the coating on your Ember and appreciate the feedback - please reach out to us at [email protected] so we can learn more and help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more running to and from the microwave to warm up my coffee. This mug keeps the coffee hot down to the very last drop. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My favorite cup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup. Just the right size, comfortable to hold, convenient charge base. I even bought the travel mug version!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I needed a bigger mug. I use it everyday!! Love that the battery lasts all day on the coaster.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ember cups! They keep coffee at perfect temperature for about two hours. No more microwaving my coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The mug I have been looking for!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug I have been looking for! Now that I work from home occasionally, I found that my coffee got cold during work calls (because time flies). This mug keeps coffee hot for over an hour, and it even charges on its stand with coffee in it. Very happy.

    I would recommend this to a friend
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