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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 64 reviews

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92%
would recommend
to a friend

Customers are saying

Customers value the Expression Photo XP-8500 Wireless All-In-One Printer for its exceptional print quality, ease of use, and compact size. Many appreciate the straightforward setup process and convenient wireless functionality, allowing for seamless printing from various devices. The printer's quiet operation is also frequently praised. Positive feedback consistently highlights the printer's sleek design and space-saving attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 64 reviews
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Great home option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a few years since I have owned a printer of any kind at home (photo or otherwise) so I was very interested to see if this printer would convince me to get back into the world of buying ink cartridges to produce my own prints. As a amateur photographer, I produce a number of print quality photos and having to drive around to pick up prints can get a bit annoying. Enter the XP 8500. The printer is packed with the ink cartridges taped to some of the packing styrofoam. I thought for a few moments that the printer did not come with ink cartridges, so beware of throwing anything away before you have set it all the way up. First I did the setup. This took longer than expected. The ink spent 10 minutes ‘warming up’ and then I spent another twenty minutes going through the calibration. You have the option to skip the calibration at any step via the LCD touch screen, but I decided to go through the process of looking at test prints to select the calibration settings that produced the clearest result. I completed that process and printed a few test images, and black lines (banding) showed up in the final prints. I ran the printer head cleaning option from the on screen maintenance menu, and there were still lines on subsequent test prints. It did not matter if I did a print to photo glossy stock paper or plain paper. I was about to attempt to manually clean the paper guides when I decided to click the on screen “Troubleshoot” button on the print complete screen. I hit the button, clicked the problem I was having, and the first possible solution presented (before a mention of cleaning the print heads) was verifying the print settings paper source exactly matched the paper loaded into the cassette. I Matched those values and after that, printing went perfectly. Moving forward, I was most interested in the claims Epson made about the printer being “PC-less,” so I tested it in just that way. I used the onboard touchscreen menu to configure the wifi connection for the printer, then I used a ‘naked’ pure Android tablet and a Samsung S8+ to start sending it some real print jobs. Neither device had ever been used for printing before I received this printer. I downloaded some very high resolution DSLR color prints from my Google Drive account, selected print, was prompted to install the Epson Print Enabler software, and after about a ten second wait the printer began opening up to extend it’s completed prints tray and the photos looked great. Pros: It’s very quiet. The standby light is not annoyingly bright and gently pulses It’s compact enough to fit anywhere You can assign it an email address to print from Software can be found easily in Android app store Cons: The touch screen is a bit too small, only really a concern if/when you enter the wifi password directly into the printer. Some work could be done on making sure the app has the same defaults as the printer, or indicates with an error message of some kind that the app settings do not match the selected print tray paper size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Awesome little printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson photo printer is amazing!!! Its amazing how easy it is to use, from box to setup, to printing. This photo printer really gives you a bang for your buck. I love how easy it is to use and the quality is outstanding!! I no longer have to worry about quality or wasting time sending pictures else where to print. I love that it is wireless, makes setup and use so much easier! The fact I could install an app and print from my phone with no hassle, life saver. I'm so placed that Espon has made such a quality printer, they have made things so much easier! This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Quality Printer for Home or Small Office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacking this printer when I received it was very easy. I would however recommend that the ink cartridges be placed in a more visible location. They were placed within the sides of the packing foam and could have possibly been thrown away had it not been for the quick guide instructions letting me know they were included. This Epson Expression Photo XP 8500 All-in-One-Printer also comes with an easy installation disk with easy install instructions for configuration. Loading the paper was easy too and there are several paper cassette trays (2) in front and (1) in the rear for loading paper. I was very impressed! This Epson Expression Photo XP 8500 All-in-One-Printer produces quality, professional photos and printing. It has scanning capabilities, it is compact, yet efficient and extremely quiet. It will meet if not exceed most of your printing needs. What I love most about it, is its’ wireless capabilities because you can print from any of your devices including your smartphone, iPhone, iPad, or home computer. Even if you aren’t tech savvy, this printer makes you feel as if you are. What I like least is the size of the control panel. Although it works well and is lighted and legible, if the size of the panel could be a bit larger, that would be great. Other neat features include messages on the control panel or reminders should you forget to remove a photo or document from the inside of the scanner unit. This printer allows you to print from anywhere at any time by assigning the printer an email address! What a great feature. I would highly recommend the purchase of this printer because of the print quality for home or small business. This is a review for the Epson Expression Photo XP-8500 All in One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Expression Photo XP8500

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Expression Photo XP 8500 is a compact and versatile piece of equipment. It can operate as a scanner, printer, and copier with a more compact design than other comparable printers. e. It does have an USB port design so you can print directly and an app available to print from your cell phone or other smart device. Even though it has a space saving design it has two paper trays, which means if you want to print a few 4-6 and then a an 8x10 image you can without getting up and swapping out the paper or wasting expensive photo paper. Epson Expression Photo XP 8500 was easy to operate right out of the box. It’s the touch screen controls are easy to navigate and very user friendly. The print time is very fast and quiet and I was impressed the quality of the printing and copying features was not compromised by the speed, and I had no trouble printing photos or documents. I like that it is Wi-Fi enabled and that all I needed was a place to plug it in. So I can put it where it is convenient, and out the way. I am very pleased that Epson Expression Photo XP 8500 has individual ink cartridges for each color and includes a light version of cyan and magenta. This means I am not wasting the ink and only replacing what I need, when I need it. Saving money is always a plus. Keeping it working like brand new is also super easy just follow the on screen prompt. Over all this is a very good product and I would definitely recommend it. Great quality photos, easy to use and very quick, all the things I look for when selecting a printer. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prints well. Wireless couldn’t be set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite four calls to customer service I could not set up the printer as wireless on with a USB port

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Simply Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge scrapbook person. In the world of going digital and storing on the cloud, I still enjoy printed pictures that can be saved for memories. Memories of a lifetime should be printed with pride and quality. If printing solid quality pictures is your need, this printer is simply amazing. My primary work is in the IT field so setup was fairly seamless. About 35 minutes box to ready to use. If you are not trained this process, reading the directions is key. This printer uses 6 color cartridges versus the normal four. This contributes to the higher quality print yield. Connecting Wi-Fi and syncing the devices can be difficult on any device. This is not the exception. This process was timely and required some troubleshooting. Once set up, the printer easily interacts with any software that you will use. Any device connected to your WiFi has the ability to send to the printer. This is greatly convenient with photos stored on your phone. No download to the computer is required and saves some great time. As part of my testing, I printed several documents. Spreadsheets, letters, flyers, cards, and photos. I compare these pictures to my the same prints on my prior printer that was in the $50 cost range. The difference is astounding. Crisp, clean, more detailed prints. It didn’t matter what paper the print was on, the quality was superbly more noticeable. The printer comes with a higher price tag which may be a barrier to some. If you are looking for a higher quality print, it will be necessary to spend some more to achieve better quality. This printer provides a top of the line professional print within a reasonable budget for the quality you receive. I received the Expression Photo XP-8500 Small-in-One All-in-One Printer as a beta tester.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    adeq color printing. HORRIBLE INK CARTRIDGE LIFE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This type of industry that makes ridiculous amount of money off disposable has to come to some sort of scrutiny. The ink cartridges run out so fast. The printer is fine for simple color printing. I would not advise ir for routine printing.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi BenS, thank you for your feedback on your Epson printer. We value your business, and we're here to help. Epson provides useful tips on how to select the best settings for the type of printing you are doing in the User's Guide, starting on page 77, at https://files.support.epson.com/docid/cpd5/cpd53910.pdf. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, call us at (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. We look forward to your call.

      Kind Regards,
      Bobby - The Epson Team Epson

  • Pros mentioned:
    Print quality, Setup, Wireless

    Rated 5 out of 5 stars

    Amazing , Compact, and Powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have item in the home. I had no issues at all with setup. This product can also be connected wirelessly. It does come with ink and a sample pack of paper to try out different paper types. I love how sleek the design is. It is not ugly and bulky like others. The functionality of this item is superb. You can use sd cards, USB drives, and even use apps to send printing info directly from your phone or laptop. I am quite the busy graphic designer and I would have to recommend this item to others. It prints with ease and the colors are very vivid. I rather stay at home now and print than to visit local stores. It's like having your own professional printer service in the comfort of your home. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of printers in my time. It is a high quality printer, everything has its pros and cons.I don't have any kids but i can see how front panel could break due to children. It has alot of moving parts, its not the quietest and it takes a little bit of time to peel all secure stickers off that holds everything in place in transit. Over all on that part once that part is done and off to printer wonderland!! There are plenty of pros with this machine. Very easy to use. the set up with all my devices cell phone, dsp camera, Etc. The 1st thing i used was the scanner to prop an old photo to crop and print and it brought the new print to life. What a difference. the touch screen is easy to use and you really don't need a lot of experience to use. I wish screen was a little bigger. I have had no problems with it jamming. Over all i would i think the prints and ease of use it is a fantastic machine. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Petite and Powerful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate to be invited into a program that allowed me to beta test the Epson Expression XP-8500 All-in-One printer. After about a month of use, I have determined that it’s one of the best printers I’ve ever used. I found the setup to be easy-I was up and running in less than a half hour. My WIFI easily connected to this printer, making “computer-free” printing, a breeze. There’s an app you can use on your iPhone to print directly to the printer, which is what I did. An email address assigned by Epson to communicate with the printer, makes it possible to print from anywhere. The print quality was just as good as some professional printers, and I found the photo quality to be especially impressive. In addition to these benefits, this printer comes with an ink program, good for 2 years’ worth of replenishment. This is a great printer and I would recommend it to anyone. I received the Epson Expression XP-8500 All-in-One printer, free of charge, in exchange for this review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Super Fast Easy Setup, Excellent Quality Prints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be probably the easiest setup I have ever had for a printer, and that was a pleasant surprise for me! Out of the box, just looked at the step by step instructions and followed with no issue at all. The instructions are very clear and easy to follow (And simple!), and I was able to complete within about 15 minutes. Actually, the longest step was removing all the protective materials! Once I finished installing the ink and software, (just a few minutes of my time), I printed out my test paper, and it came out perfectly. I am impressed with the clean, crisp quality of my plain text recipes, and the colorful and bright photos are just what I had hoped for. All in all, with impressive quality and lightning fast setup, this should work well for most needs and for any level of technical ability. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    A Photo Dream

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an avid photo taker but printing is always a hassle. With this printer I am able to use the app to print directly from my phone or tablet which makes it a breeze! I am always using my IPhone to take photos and this takes out the effort of having to upload to my computer, save, and then print it. For me, the app is already a win! Set up was fairly simple as well. The directions are very clear so I'd say it took me about 30 minutes. I love the fact that it has 6 different ink cartridges so you only have to replace the color you run out of, genius. I am really in awe of all that this printer is capable of, from being Apple® AirPrint-enable to how fast it prints photos and documents. I think this printer is worth the price, it's all in one, compact, and really can get the job done from anywhere using Epson Connect. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    A great home printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all-in-one wireless printer for home use. The product comes with ink and papers for testing. I like many parts about this device: Easy setup; Easy to link wirelessly with my laptop and other mobile devices. Now I can directly print from my iPhone, which is super cool! Can print as larger as 8*10 photos with great details and vivid color; Another thing I really like is that it doesn't produce much noise when printing and it's not very space consuming. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size, Wireless

    Rated 5 out of 5 stars

    Great Printer for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get my photos printed out at professional printing places because I've never really owned a high quality photo printer. I was pretty excited to test this out and see if this would save me many trips to the local printing services shop. First off setup was pretty straight forward. The wireless part ws pretty handy and allowed me to remotely connect from different devices. I printed a photo from my mobile device. The setup was pretty simple, instructions were straight forward and there was no additional troubleshooting required on my part. This is great because this is the part that usually kills my soul. Now for the quality of the prints. I have to say, I was very satisfied with the quality. I would not be able to tell the difference between the prints I printed out at the local Kinkos vs the one I printed on this printed. Now mind you, I'm not looking for high quality art gallery type of prints but for the average user I am very pleased. This is great for making hard copies of prints for personal use. It is better than any of my previous printers that I've owned (in terms of quality for printing out photos) and I will be using it to print more of my prints. The actual size of the printer is not too bulky either. Overall for the price and quality, I think this is a solid choice. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great for college students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color printer is great for college students because the size is compact enough to fit in a dorm or apartment, but it is still a solidly made printer. My primary use is printing brochures for student activities and research presentations and poster displays. The pictures are very clear and concise and the colors are true to form. There is very little set-up required and I liked the bag they provided to store and re-use the ink caps. It’s also nice that there are 6 separate ink cartridges, although I wonder if I’ll run out of the black ink faster since it’s the same size as the other ones. Another nice feature is the two different trays allowing you to print on smaller photo paper as well as letter size, plus it has a special feeder option. It automatically kicks out the output holder in case you forgot, preventing the usually document drop on the floor. I set-up the software with the installation CD and connected it to my computer via a USB cord (not included). I also tried out the memory card reader and found it very intuitive to use. This is only my second experience using an Epson printer; however, they seem to be giving HP a run for their money. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great home / office all in one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer came well packaged and the instructions for setting up was very easy to figure out. Initial setup and ink installation went very smooth. I had no issues setting up the wireless. This is a really nice feature that I like as you can print wirelessly from your phone or tablet direct to the printer right out of the box. My phone found the printer immediately. Testing out my first print I was impressed with the color produced from this 6 ink printer. The colors were vibrant and produced a crisp image. It will print up to a 8 x 10 borderless. The speed of the printer was impressive too. The only drawback it won’t do large format like 11 x 14 or 12 x 12 if you are into digital scrapbooking. I noticed it was pretty quiet compared to other printers that I owned. The scanner works really well as a I duplicated a printed photo. This would be a good printer for a home / small office or a personal printer for home. The ink costs $11.00 per cartridge but you can buy packs to save some money. It also has card slots to print direct from your camera card. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review for the Epson XP-8500 All-in-One Printer that I got to test out during the beta release of this product. I've had this printer for a week and have utilized it as my fundamental printer at home. It has been great thus far. Starting setup takes additional time than different printers because of the need to fill the ink tanks and after that charge the ink heads. This part takes around 30 minutes. The remote setup shouldn't take long either; I had to run up & down the stairs quite a few times to connect the printer to Wi-Fi. With everything taken into consideration, from removing the printer from the box to my first print took me around 45 minutes. The printer works incredible for shading, dark and white, or photograph prints. Given the tremendous volume to the ink tank plan, I don't have to stress over replenishing expensive ink cartridges. The printer accompanies 2 years of ink which is comparable to multiple sets of ink cartridges. Additionally the substitution ink cartridges are reasonably priced. Why didn't somebody think about this prior!! I don't have any stress when I need to print out many documents or photos. Remote printing works fantastic. I was able to add the printer to my network effortlessly. On my iPhone, I can utilize the Epson iPrint application to print work documents and school papers. Epson even has a feature called Epson Connect where they assign an email address that you can use to print photographs and documents on the printer from any gadget that has email from any location. Generally this printer gives remarkable incentives too and is an incredible printer for home & office utilization. Print quality is awesome and it prints and duplicates quick. The ink tanks are anything but difficult to fill and are cheap. Awesome printer!! This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Value, Great Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fantastic. When I initially received it, I noticed that it did not include a USB cable to connect to my computer, and I feared that it would complicate setup. I was pleasantly surprised when I was able to connect the printer to my network and update the firmware without ever having to do anything on my computer. The print quality is fantastic. I printed many photos from my phone with great results. The print came out very quickly, and had an excellent clarity. I also printed some photos taken with a DSLR. Printed at 8x10 the photos look phenomenal. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great things come in small packages!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing, pure and simple. setup was quick and easy, the only quirk I had was that it took ten minutes to initialize the printer cartridges, something new to me. Next was installing the software, which i did online because my pc does not have a cd drive. Again, quick and painless.In addition to networking with the pc, I also tried airplay and its android equal, as well as epson cloud printing, all connected and printed flawlessly. Now on to print quality and speed. EPIC. I tried plain paper, photo paper, card stock and even printing on blank dvds. I was surprised at how well the quality stayed consistent over such different media. Not one smudge to be found. Photo printing was vibrant and crisp, giving photo labs a run for their money. small photos can be printed in as little as 10 seconds. This is great for printing multiple 4x6's for Christmas cards and such. Another great feature is borderless printing. This printer is able to print full borderless photos up to a size of 8x10. Great for amateur photographer portfolios! This printer also has usb and sd memory slots for uploading photos as well. You can also use the built in tools for red eye, and other photo editing needs, not that it would take the place of dedicated software, but a nice option anyway. This printer is also a sleek black, and has a very small footprint, so your desktop will not be cluttered. In closing, if you are looking for a sleek, quick and quality photo printer, for pictures as well as media printing, look no further than the Epson XP-8500. You will not be disappointed. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Studio Quality Photo Printing at Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Epson Expression Photo XP-8500 all-in-one printer for personal use primarily for printing photos from my smartphone's photo gallery and I am impressed with the high quality of the photos when printed--photos are similar quality than the ones I pay to print at my local pharmacy. Things I like: The small all-in-one printer offers the convenience of web connectivity, versatility and functionality as well as print, scan, copy, for a home office or personal use. The sleek design, heavy duty powerful printer, pack of high quality printing paper, and Epson ink provided gets you printing in no time. Although the printer is pricey I feel that over time I will save money by having control of printing high quality photos at home at anytime. No longer will my photos be trapped in my smartphone, I love how in less than a minute they come to life thanks to the XP-8500. This is a review for the Epson Expression Photo XP-8500 All-in-One Printer that I received free of charge to do a beta test and review.

    I would recommend this to a friend
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