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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 3.7 out of 5 stars with 114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers regard the MAXcam 360c Radar Detector and Dash Camera as a reliable product for its accurate radar detection and clear dash cam footage. They appreciate the magnetic mount and easy setup process. However, the companion app receives criticism for its user interface and connectivity issues. Some customers also express concerns about the product's price and the frequency of false alerts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 114 reviews
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd Escort Product that I've owned. Always exceeds expectations. Wish it would project camera to phone while hooked up to wireless carplay.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the great review and for your valuable feedback. We appreciate you choosing Escort. Safe travels! cedarelectronics-escort

  • Rated 4 out of 5 stars

    Radar detector

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working for awhile last 2-3 weekends after try did upgrade software system , the units keep power self off and on every 2-5 times , got dropped a couple times , finally give it up , call customer service for teach support didn’t get results, decided to getting in for a new unit , luckily got accidentally protected on that , very happy with Best Buy customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great piece of work!! I would recommend this to anyone!!

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for choosing Escort and for recommending the MAXcam 360c! cedarelectronics-escort

  • Rated 3 out of 5 stars

    Poor functioning of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This detector is not as user friendly as I had expected, especially with the app or with CarPlay

    No, I would not recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for your review and for choosing Escort. The Drive Smarter app is designed to provide a seamless connection and integration with CarPlay. Please ensure that you have the latest version of the app installed and that your detector is on the latest version of firmware. If you need assistance, please contact us at 800-543-1608. cedarelectronics-escort

  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, but the app quality could be better

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for your review and for choosing Escort! Please ensure that you are running the latest version of the Drive Smarter app. Should you require assistance, please feel free to contact us at 800-543-1608. cedarelectronics-escort

  • Rated 5 out of 5 stars

    Radar Detector Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radar detector is the best I have owned it is awesome works GREAT

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      We are thrilled to hear that you are enjoying your MAXcam 360c. Thank you for choosing Escort and we hope you enjoy all of your travels. cedarelectronics-escort

  • Pros mentioned:
    Ease of use, Radar detection, Video quality
    Cons mentioned:
    App
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good but falls short of being premium high tech

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radar detector 2-in-1 is okay but falls short in several areas and way short of being what I would consider a very premium literally top end "Smart Driving" device. What's good: Video quality is ok Radar detection works great / lots of customizability in terms of bands and smart filtering Offers smart features to eliminate false alarms (which does work!) Easy to use controls Easy mounting Includes case Accident detection/emergency recording Night vision is good Built-in GPS USB port on cord for charging your phone (or maintaining it with all the GPS/data use) Able to connect to in-vehicle wifi hotspot (if you have it) What's not so good: Super short power cord / buttons on power cord No fast charge on the USB charge port App is almost a waste of time and is a HUGE drain your phones battery! No extra features like direction, temp, etc. which would be nice No 4K 60FPS video option 16GB micro sd is all that's included I really had high hopes for this unit to have a lot more features than it did, and once I started using the app, I became more disappointed. The app is basic and essentially allows you to download/share videos that were recorded and of course lets you see/share other drivers who report incidents. What puzzles me here, is why not integrate with Google Maps or Waze where more people use it and it has other features that actually promote "smart driving", i.e. smart route planning with real time navigation (like if an accident is detected, it not only lets you know but updates your route to save time and make your trip safer). I use Android Auto in some of my vehicles and this would just have to run in the background making the app pointless. In addition, those apps are almost as effective as a radar detector in terms of identifying speed traps, and in many ways make it safer so I'm not sure why the company who makes these devices doesn't figure out a way to partner with Waze to compliment those software products that are successful even better complimented together. I downloaded the other Escort app only to be frustrated by the fact that they offer a service called Live that does some of this but not on the scale that Waze and Google does and they charge a subscription for it. There's also a subscription for database updates of traffic cams and stoplight cams, which is AWESOME if you live in states that use those and it's legal to have a detector but for states that don't it's a waste of money. That said, on the false alarms, it does learn and filter them out if you drive by the same places that emit the same false alarms (most frequently on K bands from my experience). For just a "Radar" detector, this unit really is as good as it gets but many police use instant on laser radar and by the time your detector sees it you're usually already tagged unless you happen to be near other cars, with a speed making the point of having one to try to get away with speeding irrelevant. For a long time didn't believe that they'd help and sure enough with this detector I drove right past a Sheriff here in town on the side of the road clearly patrolling (in fact he waved as I drove by because I waved at him) and this detector didn't make a single chirp LOL. Now the upside there is a Limited Ticket Guarantee so they say in certain conditions they'll pay the speeding ticket so in that sense it may be worth it but be sure you understand the fine print for claiming a ticket and note it won't help your insurance costs or tickets that don't meet their specific guarantee criteria! For safety, I can see it helping as more emergency vehicles/lights do transmit so your detector can notify you they are approaching or you are approaching them which is great. Escort units are no doubt the best when it comes to radar filtering and detection but there are other models that do this just as well from the Escort line like my older one and even to this day it works nearly as good as this one but lacks the ability to update databases for new lights and traffic cams. The dash cam, it works really good and video quality is good and it is easy to download/share recorded video and does what it says which is a positive for sure and the only reason it got three stars. However, for the video, it's not very premium. Many cams these days have 4k 60fps which is way more helpful for fast moving events (like a moving car) and this cam only has quad HD res and what seems like a standard framerate. In all honesty I've been tempted to ditch my dash cams altogether and just use a gopro, it's better video, stabilized and you can see plate numbers! This dash cam also doesn't work like other dash cams I've used that have features where video can be recorded when the vehicle is parked or an alarm is set off so while it is useful on the road it's worthless when the car is parked if your accessory port turns off with the car or at least I couldn't get it to record or allow me to access videos when the vehicle was off. There doesn't seem to be a way to add a rear/side view video camera either. On top of that, it only came with a 16GB card for video, which is small and disappointing for premium product. The last part is the power cord.. talk about SHORT... if you don't have a 12V accessory plug literally in the dash and easy to get to you will almost certainly have to buy some sort of extension. In addition, I love that there are buttons on it so you can turn off the detector display at night and still see buttons to mute or mark things but this really is only safe/useful in trucks or vehicles that have a plug right on the dash but for vehicle that don't the buttons are useless. More and more newer vehicles have them but usually hidden in the dash in a compartment or in the console in which case this feature just became useless. Overall, I would have a hard time recommending this product to someone just in general so would say no. I'd only recommend it if you want a SOLID radar detector and want the built in camera with limited features. There are other models that offer just as good of protection and you can use the difference to get a real dash cam with way more features but if you prefer the all in one, this is the only one out there that's of a high quality. I have owned many radar detectors (including an older escort model that cost a third of this one) in the past and thought it'd bring back memories and it did, but largely it's the same device with a cam and apps that do make it function better than my old one but it has not been modernized to the extent I'd hope this unit might be. There may be tech under the hood that you can't see but just being an end-user cannot see the "premium" benefit when using Waze or a similar popular navigation app actually does help show you speed traps and accidents and saves you time on the road while making it safer for everyone and this just doesn't quite do the same thing so don't get it expecting that. Sure you can detect some speed traps and have some confidence that as a new owner your ticket might be covered with the guarantee but in general I feel like in terms of advanced smart driving tech, it has a long long way to go to hit that bar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Stay away until fixed 100%

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Escort but this one is too expensive and big for the issues it has, beginning with the app which right now is a PofS. Maybe when fix I’ll try it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    There are better options!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the detector as it is more modern than most… but for the cam to work .. you have to have a separate app and tell it to record .. it is not just automatic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Radar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product from 2 weeks this is awesome. Thank you best buy

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for choosing Escort and enjoy your new detector! cedarelectronics-escort

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Returned after 4 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 other Escort radar detectors, I LOVE them!!!. Thought I would upgrade to the newest of their current line, HUGE mistake!. After a couple calls to Escort customer service for just trying to get it to connect to the app I decided that this unit is garbage. It’s out of my car and been replaced by my ultra reliable Max 2 that was going to be replaced by this unit. Also, this unit has not alerted me 1 time in 3 days, and I know where false signals are on my way to work. I’ve also noticed the quality of the unit is not what you should expect from a detector that costs $800. My Max 2 has a much more quality feel about it, looks like I’m sticking with my Max 2 now.

    No, I would not recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      We are sorry to hear about the issues you had with MAXcam 360c. We are listening to customer feedback like yours and are continually improving the apps through updates. MAXcam 360c detects radar better than MAX 2. There are a couple possibilities which might explain what you experienced:

      Auto sensitivity (SEN) mode – MAXcam ships in Auto SEN mode. To reduce false alerts, Auto SEN mode reduces X and K radar detection range when traveling slowly. At 55 MPH it is detecting X and K at full strength. To detect X and K and full strength all of the time, use Highway SEN mode. Continually press the SEN button to cycle through all of the SEN modes.

      AutoLearn – by default MAXcam has AutoLearn enabled. AutoLearn learns when it detects the same signal at the same location after 3 passes and will store this alert as a false. When it is stored, or locked out, you will not receive an audible alert to this signal but you can see it on the display in grey.

      If you would like to share more details of your experience with us and would like to have someone reach out to you, please send us an email at: [email protected]. Thank you cedarelectronics-escort

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install. Easy to understand alerts.

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you so much for the amazing review! cedarelectronics-escort

  • Rated 4 out of 5 stars

    Escort Max is one of the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Escort products. Excellent detection, excellent filtering of non events. Camera function could be more user friendly, or I would have given the product 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Works Great! This thing is big! Works great, but large!

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the great review. The MAXcam 360c offers the convenience of a 2-in-1 device. We hope you are enjoying it! cedarelectronics-escort

  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radar is good but the camera quality is poor i took it back to the store for the Uniden R8.

    No, I would not recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for your review. We regret to hear that you returned it. The MAXcam 360c offers QHD 1440P video resolution, to ensure that recording quality is clear. Should you have any questions, please feel free to contact us at 800-543-1608. cedarelectronics-escort

  • Rated 5 out of 5 stars

    Radar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just wish the power cord was longer so it could reach the outlet

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thank you for the great review! We offer an optional Straight SmartCord, which is 12 ft. long. You can find the Straight SmartCord in the provided link, or feel free to contact us for assistance at 800-543-1608: https://www.escortradar.com/products/straight_smartcord cedarelectronics-escort

  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a ticket but works great. The cops can flash instantly

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Thanks for the great review. There are reasons why this may happen. For more information, please feel free to contact us at 800-543-1608, option 2 on the menu. cedarelectronics-escort

  • Rated 5 out of 5 stars

    Great radar detector but watch the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at Best Buy on October 28 for $723.83 and it is now much more. Black Friday/Cyber Monday scam?!

    I would recommend this to a friend
    • Brand response from Escort- Cedar Electronics Team
      Posted .

      Promotions around the holidays are fairly typical, and it sounds like you got a great deal! Thank you for choosing Escort. We hope you enjoy your new detector! cedarelectronics-escort

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great radar amazing value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Max 3. Def worth the upgrade! Clear video. The directional arrows do make the difference.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit's latest firmware better (v1.7), but unit still randomly reboots. App is still very buggy with everything on latest versions. Settings don't stay set in the app. Cannot load recorded video reliably in app. Downloading said video next to impossible. Best way to access is to pull the SD card from device and review. Video quality is OK, expect more from the Sony sensor. Overall, this is an excellent concept that would be awet if Escort could ever get the bugs fixed. I've opened a case with them, but question if they even use their own product since everyone is talking about the bugginess. Hopefully they will pour the appropriate technical resources into this product to bring it up to it's full portential.

    No, I would not recommend this to a friend
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