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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the floodlight feature of the E340 Outdoor Wired 3K PTZ Security Camera, praising its brightness and usefulness in deterring potential intruders. The installation process is also generally well-received, with customers appreciating its ease and convenience. Furthermore, the image quality of the camera is commended for its clarity and vibrant colors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 53 reviews
  • Cons mentioned:
    Mount type

    Rated 4 out of 5 stars

    Wish there were more mount options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, well built. Only draw back for me was the mounting did not match my existing light housing. This will fit the standard floodlight housing but not the 2 screw style light mounting. You will need to make a base you mount it. My 3" mount pictured in below

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 360’ Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking at the eufy cameras for awhile now. I've had the Arlo cameras for about 8 years got tired of paying a subscription.I'll be phasing out the Arlo systems because just a couple of these can easily replace the multiple Arlo cameras I have.I also bought the Homebase 3 to use as my local storage with a 2 TB SSD. The additional AI features that the Homebase 3 offer are really amazing,As a tech guy I have been very impressed with this eufy system and all the things they can do. It's freaks my girl out when she look up, and these things are following her movements.If you're considering a security camera,look no further.You will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best camera I've ever bought.It was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Installation

    Rated 5 out of 5 stars

    Extremely satisfied with my new security camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works wonderfully. It has many features I was looking for and works well with my home ecosystem (Google Home). It records and stores video either locally or to the cloud, and it has an auto 360 pan option, I like that it has a setting that you can have the lights automatically come on at sunset to a certain level of brightness but when it detects movement it brightens the floodlights to your preferred setting. This helps not to bother my neighbor but also brightens my driveway enough to keep anybody away from my house. I also had the Best Buy guys come out and install this for me on the side of my house replacing my old floodlight that was at least 20 years old. They did a very good job and were fairly quick with the whole installation process as well. If you buy a security camera from Best Buy and need something installed I highly recommend their installation team.

    I would recommend this to a friend
  • Pros mentioned:
    Floodlight

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app makes install a breeze, used a microsd for storage will upgrade to the homebase once there is a good sale. I wish you could adjusy the light temp like the other model but its ok, just glad i can have it on from dusk to dawn. The 360 camera works amazing, as soon as it sees something it follows with no issues, with amazing clarity. The only cons i would say is the light adjustment and where the microsd slot is located right under yhe camera, convenient to get to but also too convenient if your cameras arent mounted high. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Floodlight

    Rated 4 out of 5 stars

    Almost there...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main appeal of this product is the value for money in comparison to Google’s equivalent version. The installation is very straightforward, but it’s important to note that it’s not plug and play like the Google Flood cam. If you’re not installing the camera in an existing electrical box, you’ll need to purchase an extension with a plug, as I had to do. But essentially, you might need to hire an electrician if you’re not comfortable doing it yourself. The setup was also very simple, and I was able to have streaming on my phone immediately. As this is my first eufy camera, and I’m a contracted Google Nest user, there are several points I had to understand that are different from Nest: The camera has the option to install a microSD memory card, which will serve you to save events, but it’s not for continuous recording. If you want to have cloud storage service, you can hire it but you have to select it in the app options to save 24x7, as it does not come activated by default. In summary, the image quality is excellent compared to Nest. The AI-powered subject detection and tracking works excellently. The app’s response to the camera controls is acceptable, however, accessing the camera when I’m away from home fails in 80% of the cases and I find myself limited to waiting to get home to see any event. Despite how happy I am with the camera’s performance, this inability to access remotely is a deal-breaker. I hope the technical support people can help.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 4 out of 5 stars

    3k is better then you think

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality off this camera is great and clear. Very little difference from 4k security camera. (Every 4k camera is different) the 360 motion is a plus and the human tracking sensitivity is the best that I’ve seen.

    I would recommend this to a friend
  • Pros mentioned:
    Floodlight

    Rated 5 out of 5 stars

    Great option for outdoor security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been excellent, and we use it on the back part of our yard with the floodlight activated by motion. Integrates well with homebase3 and it’s very easy to set up and configure all the motion, zones and notification stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Color night vision

    Rated 4 out of 5 stars

    Night vision is not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well overall. No need for subscriptions, every once in the while it can get wonky and not let me view the video but overall it works really well. Night vision doesn't work well for me though. When it goes off at night I can't see anything on the video.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Wireless Camera for outdoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install easy wireless connection. Love works with internal large SD card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Eufy 360 Cam Pro 2 for year and I loved it! Two major issues I always had with it was the dome and inability to record continuously. The dome would always require cleaning. If not clean the image isnt clear at night. Finally replaced it with this S340 and let me tell you … the upgrade is well worth it! Clear picture and the added bonus of continuous recording when paired with the Homebase 3 and 500 gb ssd. The AI features are way better. I get less false alert and the tracking is amazing. Definitely a great buy for peace of mind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good for peace of mind

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to like about this security camera. The picture quality is good. Love the dual camera setup. Light is nice and bright. Enough to effectivly eluminatey entire back area. The app is effective. The one thing that made me subtract a point is the amount of false notifications this camera can have. There is a planter on my back porch and it has times that it will start sending "person spotted" notifications every minute. This sometimes goes on until I get fed up with it and powercycle it at the switch (used to be a normal flood light). This fixes the issue everytime. Giving a few days at minimum before it happens again. Sometimes its weeks before it looses its mind again. It really sounds like a bigger issue than it is but it is a little annoying. Overall I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard install no different than most floodlights, good number of settings and options. I do wish the motion was a touch more further out but it works great. I installed two and will be installing one more. The app has its own issues but I would definitely reccomend more storage either in your home base kit or in the camera unit itself. Video quality is good. It goes on sale regularly enough. Grab it on sale for a great deal.

    I would recommend this to a friend
  • Cons mentioned:
    Failed within a year

    Rated 1 out of 5 stars

    Unfortunately, I cannot recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera directly from Eufy and despite some minor struggles with the install and mount, I liked the camera and it's functionality very much. However, I am unable to recommend this camera due to the fact that it failed within a year (or I guess outside the warranty period according to Eufy) and now it no longer functions. I have tried their troubleshooting tips but nothing has worked. I'm now stuck with a dead camera and Eufy won't do anything about it. Think carefully before you purchase this.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Floodlight

    Rated 5 out of 5 stars

    Piece of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light love knowing who comes around when I’m not home.

    I would recommend this to a friend
  • Pros mentioned:
    Floodlight

    Rated 5 out of 5 stars

    Easy to install, setup and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice, easy to setup and use camera. I'm replacing most of my outdoor house lights with these cameras and they are working great,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkably easy to install. The camera quality is excellent, capturing clear and detailed footage. I appreciate the adjustable brightness settings for the floodlight, allowing me to customize it according to my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but need memory card to record and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system however I was unaware there was no recording system unless I purchase a sims card very disappointed with this

    I would recommend this to a friend
  • Pros mentioned:
    Floodlight

    Rated 5 out of 5 stars

    Awesome Product !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product its flood light really bringht and my backyard needs that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so cool! I had a horrible experience with Feit camera but this one from Eufy works like a charm.

    I would recommend this to a friend
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