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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the S380 HomeBase 3 for its expandable storage options, with many choosing to upgrade to a larger hard drive for storing data from their Eufy cameras. The easy setup process and practical design are also praised, with users finding it simple to integrate the HomeBase 3 into their existing security systems. The AI features, particularly the facial detection, are seen as valuable additions that enhance the overall security experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Easy setup, Storage

    Rated 5 out of 5 stars

    Easy to setup and works like a charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before getting the eufy security setup, the homebase was easy to setup and cameras syncs easily. we did not have any issues with it till now, I did upgrade to a 2 TB HDD. I bought the camera from eufy website since they had much better rate.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Good option for storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option to store device data, the drawback is that when it is disconnected, all access to the connected devices is not possible. An accessory would be missing that would allow it to have power for some time while the power is restored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple. Easy. Effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had 3 eufy cameras left over from when I bought my house so I looked into what was needed to get them up and running and found that I needed the Homebase 3. It was quick and easy to connect and sync my cameras to the base and the best part was being able to pull up videos and live streaming without any additional fees as everything is stored in the Homebases internal memory. I did get a 1TB SSD to further increase my storage capacity and that was easy to install as well. I plan on adding more cameras to cover a larger portion of my house. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Eufy products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Eufy products, and very happy with this item as well. Stores all of the footage. You do need a sim card or a hard drive for additional storage for continuous recording. I love that these products don't have a yearly subcription like ring or other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 24/7 recording with Home Base 3!!! Adding a hard drive was super easy! Recommend using a Samsung Evo 1TB hard drive. Tried a Crucial hard drive and died in 2 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was really easy to set up and the devices that we have connected really quickly as well. We have 4 cameras, doorbell and door lock. I wish it came in different color but that's not an issue far as the product itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ai feature, Easy setup

    Rated 5 out of 5 stars

    Anthony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the AI features are awesome. I would highly recommend this Eufy home base 3.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Eufy Base

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little dissapointed in the homebase, it has trouble connecting to some of my cameras, and the storage fills quick even when it's only some cameras. I own a lot of eufy products and love them but this one was just not it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ai feature, Storage

    Rated 5 out of 5 stars

    Must buy if you use eufy cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with all my eufy cameras it works great installed a 2tb ssd for storage the ai feature is nice

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Good price

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and practical to use. Is a good deal for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Diy security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up. So far has done as promised. Had a couple issues with set up, but simply starting over resolved them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, have had no real issues at this point. Sometimes cameras drop. Not sure what cause is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price works very good best brand there is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Base.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home base and very easy-to-use and nice size not to big and not to little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have improved this device very good! Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Staple for your eufy system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    storage upgrade options, doorbell chime (selectable) great staple for the eufy system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works as described. In my opinion it’s a must have as it enhances the Eufy’s camera features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works great and a good upgrade from original Homeb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to transition from the Homebase to Homebase 3 and install the hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ai feature

    Rated 5 out of 5 stars

    Great addition to Eufy eco system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth buying for the AI detection and local expandable storage. Start with this and add cameras as you need. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Eufy Security homebase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy security homebase easy to set up with the rest of my security equipment and my computer.

    I would recommend this to a friend
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