Customer Ratings & Reviews

I really love it. Everything I thought it would be it is, Camera is great , night vision is clear. It captures my entire front door.

Bought this to replace the schlage wifi lock.The experience so far is a mix of pros and cons.It is superb when it comes to locking mechanism and the quality of build.It is also very responsive with wifi command and almost no delay with notification.The video is also very crisp.The lock wifi connection is a bit less to be desired.I put a wifi extender to it with really good speed after checking through my phone but the lock struggle s sometimes to live feed.The two way communication is also lagging sometimes.

There's no way to adjust the camera portion, so if you door sets off on an angle under a covered porch, you can see part of the door frame from either left or the right. However, the door sets. The The fingerprint unlocked is awesome and very fast, but where you put the key in,that part is very flimsy. And I also notice, there's no backlight on this lock. At this price point man it's not worth it. I'll move this to my back door which is also a patio and I'll take the new lock one and replace the new lock I'm speaking about. I do like that products. I bought it for 13 of them the last 2 months and gifted 3 to friend.

Smart lock with plenty of features but automatic lock is not the best. All you can do is programming the time and it will lock regardless the position of the door. Let’s say you are bringing groceries inside and need the door open, then the lock will try to lock the door but if it is in the open position you have to be careful and close the lock before closing the door. Other brands solve this issue adding a simple magnet sensor that allows to lock only when the door is in the lock position. Video alerts at the beginning were great but for some reason now is only recording when we open or close the door. I checked the settings and I didn’t find anything wrong. On the good side night vision and all the possibilities are amazing.

Since owning this I have had multiple family members purchase one. Pic quality and battery life is great

The best product I have had, I bought a second piece for the back door as well, the Total tech membership gave a free installation. The product itself is easy to set up and has improved the sense of security for my home as it gives video alerts of activity outside the door, video images are crystal clear. Finger print option is great feature.Was bit concerned about being able to fit is as we have an outer guard door as well but its so sleek that it fits in very well

Amazing product! Works brilliantly and a great price! Replaced my 6 year old Kevo. Went into the alot. Installed within 10-15 minutes

Everything you need and more. Gives you all the options possible to keep your home safe and secure. Love that you can open with your fingerprint, keypad and if you lose power, you can still use your key. Very versatile.

This such an awesome device. 3 things in one it is so convenient to not have 3 different apps for different things. Regardless of the bad press eufy has amassed they make great products. And it was really easy to install.

I love this. I love the programming of the app. I do wish it would go with the grain of the flooring or is be able to program It too. Otherwise, the mapping is great to let it know where to mop and vacuume.

Amazing detection and video quality. Easy to get and lock my door.

We had a schelage lock and it broke down. We decided to buy this lock and it's a m a i z i n g!! The video and audio quality is wonderful. I would buy it again

INTRO: The Eufy Security Video Smart Lock aims to be your one stop shop for front door security. Equipped with a doorbell, 2k video camera, pin pad deadbolt and fingerprint reader, it can help consolidate multiple devices at your front door and restrict your need to charge a separate battery operated doorbell and deadbolt system. UNBOXING: In the box, you have the front panel that exposes to the outside of your home, the deadbolt assembly with multiple strike plates, as well as an indoor WiFi bridge/chime as well as a 10,000mAh battery and 16GB SanDisk Edge microSD card for storage. Everything was organized neatly in the box, and if you’re familiar with installing a deadbolt, you will feel pretty at home with the installation procedure. SETUP: Setup was quite a breeze. You can perform the assembly either by following the instructions via the eufy Security app, the instruction manual, or just by general knowledge of how most deadbolts work. Once you’ve disassembled and removed your previous deadbolt assembly, it really does only take 15 minutes to install the new assembly. Once you’ve done that, you can follow the setup process on the eufy Security app which will have you install the WiFi Bridge and Chime and install the microSD card slot into the bridge. This microSD card will be used to store video footage. You’ll go through the process of connecting the WiFi Bridge and Chime as well as Video Smart Lock to your WiFi router, as well as calibrate the lock to your door frame. Honestly, the seemingly longest period of time of this setup process is really just being patient while the firmware updates. BUILD: After having set it up, I can say I think it’s overall a solid build that instills as much confidence as most standard locks. That being said, it certainly isn’t indestructible, but the emphasis of this lock is to create a balanced blend of convenience and security. You have your fingerprint sensor on top of the unit, and below that is the video camera followed by the digital pin pad and doorbell button with hidden key entry behind the doorbell button. One aspect that I like less is that it can be hard to see the digital pin pad in the dark, so I tend to brush my fingers across the smooth surface until the LEDs light up. Other locks have physical buttons, but this is all capacitive, so you can’t really “feel” where the buttons are in the dark. So if you’re vision impaired, you may want to lean on the fingerprint reader more often. I really like that there’s a USB-C port on the bottom of the lock as a backup measure so that you can use a battery bank to provide power to it if you ever find that the battery died. But Eufy did go the extra mile by providing a removable 10,000mAh rechargeable battery that can be charged via USB-C, so you should be able to get plenty of use between charges. And although I’m not sure of the use case just yet, there is also a reboot button on the bottom of the lock where the emergency USB-C port is. Allowing this button to be accessible from the outside could enable malicious actors to reboot the device which could interfere with the video recording. LOCK: The app provides plenty of options to customize and use your Video Smart Lock. You can set 4-8 digit passcodes for each person you want to grant access, as well as optionally register 1 or more fingerprints per person for even faster access. Do bear in mind that registering fingerprints must be done via the fingerprint reader on the lock as opposed to readers on your phone. So registering a fingerprint will require the person to be physically at the lock. When creating a passcode, you must manually provide a code (it doesn’t generate a code for you). And you can optionally create a schedule for a period of day which that code can be used, as well as which days of the week it is enabled. There are also other security mechanisms like Wrong-Try Protection to prevent someone from entering a wrong passcode too many times, and Scramble Passcode which allows you to enter random digits before or after your passcode to make it difficult for someone who might be trying to peek while you enter a passcode. Another feature I found convenient was the One-Touch Locking which allows you to lock the door by holding the check button on the lock. The alternative would be to enter your passcode, scan your fingerprint, or use the app to engage the lock. And of course, the ability to have a timer that auto locks is one of the most important features of any smart lock. You can set a timer of up to 3 minutes before it automatically locks. Do note that it will only start the countdown timer after it has detected that you have closed the door. So if you set it to a 1s timer, it will basically lock as soon as you close the door behind you—which may even be a preferable alternative to One-Touch Locking. And lastly, if you pull back the doorbell button, you will find the hidden key hole so that you can physically unlock the door in emergency situations. Overall, I found that the lock worked reliably and provided many convenient ways to lock and unlock my door. And I also appreciate the ability to customize that experience for the security needs of my home. DOORBELL & VIDEO: The Video Doorbell is also quite good. I have been using a eufy 2k Video Doorbell for over 2 years now and can say that it has suited my needs quite well, so when I realized I could consolidate my pin pad lock and video doorbell into a single package, I was quite excited to see how well it functioned. In terms of video quality, the footage I am seeing is quite good, overall. However, I do think that there is a clear opportunity to improve the dynamic range and auto exposure because bright white skies often end up causing significant overexposure. That being said, I haven’t yet found any footage where a bright outdoor environment caused someone’s face to be overexposed or unrecognizable. Even so, doorbell footage has been used to catch criminals and I think eufy should consider improving their image processing pipeline. The Night Vision mode is also quite good if you decide to leave your porch light off. In this case, I felt as though quality met my expectations and there weren’t any notable issues. The motion detection has decent customization options for setting distance-based sensitivity across different angles, and whether you want human detection or all motion detection. There’s also Loitering Detection which can sound your chime and automatically play a message if it detects someone has been lingering around too long. And there is also Leaving Detection if you want to be notified when someone is leaving. And lastly, you have the ability to set activity zones so that you can limit motion detection to a certain portion of the camera view. This is helpful if you want to ignore certain areas of the camera view that might trigger accidental motion events. One potential thing to consider before you purchase this Video Smart Lock is if you have a recessed door frame where there’s a side wall blocking part of the camera view. Since it attaches directly to your door, you won’t have any way to adjust angles. And when you open the door, the camera will go with it, so it will end up recording your wall or stop recording altogether. This makes it a bit less reliable compared to a separate video doorbell, and it has no other option than to be battery powered. CONCLUSION: Overall, I came away pretty happy with the solution eufy has put together. The Video Smart Lock does a good job at balancing convenience with security. And as someone who was already using a eufy smart lock and video doorbell, I think that combining the two into one product makes for a good overall experience with a few acceptable compromises. I personally did not find any glaring issues with the eufy Security Video Smart Lock and would certainly recommend it to anybody looking to improve their front door experience.

I have been an early adopter of Smart Home Technology and have had a number video doorbells and smart locks over the years with various levels of ease of operation and integration into my home. The Eufy Security Video Smart Lock started out as a very successful Kickstarter Campaign that is now available to the public for regular purchase. The most important thing to consider whenever looking at a smart lock is how compatible it is with your current door lock / hardware. The good news is with the Eufy Security Video Smart Lock if you have the traditional backset deadbolts (2 3/8 or 2 3/4) this system will work for you no problem. Included is the lock / camera / bell that is mounted on your door and a doorbell chime unit. The battery needs to be charged for about 6 hours before install so do this the night before your install if you can. The only tool you need is a Philips head screwdriver for this installation. Remove your existing lock and deadbolt and install the included Eufy deadbolt. Once this is installed, push the exterior assembly through your door lock hole making sure to thread the two wires underneath the deadbolt assembly. The interior assembly has the assembly itself and a back cover that is mounted to the door and bolted to the from assembly through the holes, connect the wires from the front to the interior assembly and secure to the back cover with three screws. Do not let this need for assembly intimidate you in the least, it is very easy and should take you no longer than 15 minutes tops. One thing to note, the finish on the Eufy Security Video Smart Lock has a flat black appearance, we had silver hardware on our door so in addition to the Eufy Security Video Smart Lock installation I took the opportunity to also install a new door knob to match. Next you need to install a Micro SD Card (for local video storage) in the Doorbell Chime Module that will act as a chime (customizable with different tones) and the bridge between your lock and your WiFi. Install the app on your smartphone and start setup. The chime is installed first then you link the doorbell unit to the chime. Install is quick and easy. The Eufy Security Video Smart Lock opens with a code or fingerprint and in case of emergency also has a key in the event of a power or internet outage etc Programming different codes and fingerprints for all family members is a breeze. The camera has AI and recognizes if people are at the door and the video quality is crystal clear. The lock is easy to lock with one touch when leaving the house and the fingerprint feature works flawlessly. The only issue I have (and its one that will be short lived) is there is no extra battery available as of yet. Eufy says the battery will last many months with “regular” use but I’m never regular and always want an extra on hand, I will feel more comfortable when I have an extra battery that I can swap out quickly once the one in the lock needs to be charged. As I mentioned at the beginning of the review, I have had many a smart lock and this one is the easiest to use and most importantly my kids and wife love the ease of use and operation, to me this is a best in class Smart Lock.

Lock works great and fingerprint its super easy to setup. Just camera start record only when motion is detected and you lose some moments that maybe you’ll need in some point of your life.

Another great product from Eufy. I have used Eufy products for several years and have never been disappointed. Considering their quality, pricing, ease of use and no added subscription costs I highly recommend Nicely packaged and comes with everything you need to install/setup. Installing the smart lock could not have been easier. My existing lock matched perfectly to this device and as such switching out internal deadbolt was easy. I charged the detachable battery overnight before installing using USB-C connection. Then following directions, I installed outside half of door lock then inside half. I did need assistance to hold pieces together while I attached power cable and screwed everything together. Instructions indicate that base should be added 1st in app. It does not need to be hard wired to ethernet. as was the case with the “old” Base 2 I currently have. This allows it to be plugged in anywhere that has signal to your Wi-Fi – but it is also serves as the doorbells chime so need to consider that when placing. It also included 16GB micro-sd card (although it states that is not included) which can be upgraded, for storage of videos. I already had the Eufy app, so I just choose to add new device, bringing up a list to choose from. I initially selected the incorrect base (pictures are tiny and didn’t realize the front was different on my selection) so when I scanned QR code, on device, it gave me an error. I finally realized my mistake and selected correct base and it walked me thru setup. Once base was connected it was time to add the door lock. I scanned the QR code on back that generated another QR code on my phone which I scanned using the locks camera. It then walked me thru rest of setup. I had no issues synching units nor connecting to Wi-Fi. Smart lock is thoughtfully designed and seems sturdily built. Adding my thumbprint took only a minute as did adding the security code using keypad. It recognizes my thumbprint immediately to unlock/lock and using keypad is easy as well. Day and Night motion detection seems to be very good with very little lag starting recording – captures pretty much all the action. High def 4:3 aspect ratio 2K (2650 x 1920) videos with 160-degree field of view. You can setup an area for detection using drag lines to set. Using its AI you can set motion sensitivity and whether to use human or all motions. You can view live and/or record anytime using app and can save (download) recordings to phone. Having the detachable battery will make recharging very easy. Also, the outside portion of lock has an emergency USB-C power connection in case unit runs out of power and you are locked out. The app gives battery percentage of charge. I believe this uses Eufy’s standard 256-bit encrypted connection. App itself is one of the better ones I have used and found it easy to navigate in. It has extensive settings letting you manage sensitivity, length of recordings, quality of recordings, message alert style, etc. and has built in access for help. It is a little hard to see the lock in darkness of night but there are 2 red sensors that light up allowing you to determine exactly here the lock is. As you get closer the doorbell lights up with a ring around it and if you touch keypad area it lights up. Not sure if I don’t have something set correctly but fingerprint doesn’t light up but still easy enough to use. You can lock/unlock remotely as well. 1 year warranty. I am concerned about heat affecting the smart lock. I had an Eufy doorbell that I initially hard wired into existing doorbell that would “fail” when the sun hit it all day (live in desert and west facing front door with temps easily above 100). I had to move doorbell to other (more shaded) side of door for it to work continually. I hope that having the battery on the inside (air conditioned) that the smart lock will not be affected by the heat. Also, these devices cannot be synced using base 2 – you must use the provided base. New base has advantage of having a micro-sd slot and does not require an ethernet connection. I see in the app there is a new base 3 option that will connect to any of Eufys devices and allows for external hard drive up to 16TB – for an additional cost of course. Would have been nice to have that included. It seems you can only have 1 fingerprint and code “registered” at a time. I don’t believe there a computer application to work with Windows, etc. So, you have to use android or apple to access. Overall, another great product from Eufy and while this new smart lock is rather large, and heavy, it works as advertised and I highly recommend.

Eufy has nailed another winner in the smart lock category. I owned the previous Wi-Fi version and it just has been a phenomenal lock. This lock with a security camera is the upgrade I was waiting for. The built quality is top notch and the installation process is just as simple as it can be. As always the institutions are super easy to follow. What makes this lock so great, for starters, is that the fingerprint unlocking feature is the best. It works almost instantly and on the first try every time. It's rare that I have to readjust my finger to be read. They have added a 2k security camera built in and a wireless doorbell chime that is included. So basically you have a smartlock and a smart doorbell all in one. This device is not the typical size lock, it is a bit longer than a regular lock and some may find it bulky. With all the features and technology it offers I don't mind the size at all. The built quality is outstanding and the video images are just great. Due to the lock being mounted front facing this will solve a lot of problems for people like myself that have hallway entrances and the need of angle wedges for the doorbells. The included chime also acts as a local storage so no need to pay monthly membership to store your videos. What's also great about this lock is the ability to unlock it in so many different ways, Finger print, access code, wireless, and with a physical key. You can even share your lock access with a friend using the Eufy security app. The Eufy security app is easy to use and will give you access to all the lock features and recordings. It will also show you who accesses the door with a date/time stamp and even a photo of the person. It is intuitive and easy to use. Battery life is great as it is rated at 10000mAh. That will give you a few months easily and the best part is rechargeable. It will work with Google assistant and Alexa. Overall this smart lock has taken the crown from the previous wi-fi lock. It has all the good features from the previous version plus a better fingerprint reader and the ability to act as a doorbell with a built-in camera. Yes, it is pricey but a good doorbell and smart lock in this category separately will get you about the same price or more.. In the box you get the lock, rechargeable battery, wireless chime, installation kit, and manuals.

Likes: Easy setup. Finger print very responsive. Love doorbell chimes. Great camera picture quality.

3 stars because de Digital Touch pad doesn’t recognize my password, and the digital finger print is too peaky Also the setup was complicated in iPhone, didn’t work

The is very good and so clear,this is what i was expected,thank you