Customers are pleased with the excellent video quality, ease of use, and generally good battery life of the Smart Wi-Fi Video Doorbell. Positive feedback also highlights the straightforward installation process and convenient storage features. However, some users experienced issues with motion detection reliability and connectivity. A few customers also noted limitations in the field of view.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 474 reviews
Pros mentioned:
Battery life, Ease of use, Video quality
Cons mentioned:
Motion detection
Rated 2 out of 5 stars
A little Dissappointed.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good as a doorbell. Sharp camera. Would recommend it for that. Easy to install. Battery seems as advertised so far.
Thanks to math it can't read license plates. But that's okay because the AI makes it no good for me as a security camera facing a busy street as it reads shadows as motion.
It registers shadows as motion and yet it sometimes misses cars. I had it as the large activity zone all motion - it missed a food delivery guy driving right through it (I ask for deliveries to my back porch, I'm about 50/50) But even the small activity zone below set to 1 sensitivity will pick up shadows from cars going by.
But turned up to 3-5 and set to human only, it missed a delivery driver dropping off a package this morning set under the camera.
I'm probably going to have to mount it higher and make a homemade wedge to point it down, at the risk of water and moisture intrusion. But there's a 2-3 foot overhang so might be okay.
Installation was easy. Well I almost stripped one screw ... make sure to use a perfectly fitted phillips head. My own fault since I have a drill...
Do far the app seems pretty easy to use.
Battery is at 92% after 48 hours or so.
I think this would work fine indoors, and probably even in a backyard. But not anywhere near a street where headlights will set it off or for detecting cars (arguably ironically). If you need/want a security camera get a security camera I suspect.
I am not sure entirely how well human only works. It seems less than 100% to me. But maybe if I turn on human only and deactivate the activity zone it will work good enough for that. But I have mostly been trying to get it to warn me about cars pulling in. May try something else and mount this on my back porch. But then I'm adding more apps and complexity.
I might just accept getting 50 notifications a day. Will see.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Pros mentioned:
Ease of use, Video quality
Rated 4 out of 5 stars
Great Doorbell.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been looking for a decent doorbell to keep and eye out for my deliveries. I try two other ones but wasn’t happy with them and I didn’t want to pay a lot for membership. I came across this from a review so I had to try it. So far love it! Super easy to install, image is clear day and night. I can zoom in and out of the video. I didn’t give it a 5 just because battery lasted about a month I think it that can be improved.
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Easy doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We really like this doorbell. It was easy to install and doesn't require a subscription. The image quality is good and it has good sound quality
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Great door bell camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has really good quality on video and audio even at night with night vision. Aside from that you dont have to pay monthly for a subscription everything is stored on an sd card, cant beat this. I would highly recommend to anyone!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Good looking doorbell for at home video storage
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value and good camera resolution. I love that doorbell system is equipped with battery and hardwired option for home owners and renters. I installed and hardwired the doorbell myself, it was hard for me but worth the effort. The battery life is good, but charging it gets old quickly. It’s nice that you can store video at home with SD card instead of paying for a subscription like some other cameras. The looks and feel of the hardware looks decent, good build quality. I expect years of service from this purchase.
I would recommend this to a friend
Pros mentioned:
Battery life, Video quality
Rated 5 out of 5 stars
Happy customer!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is all I wanted on a doorbell camara, i did not want to buy Ring because they charge a monthly fee to be able to use some functions, this one has it all, i dont have a wire doorbell so i needed a doorbell that could be used wireless and the battery could last long, and that it came with a chime, quality is good! Easy installation! I am happy with my purchase!
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Would be 5 star except can't remote live feed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the quality of video. Quick response through Alexa but won't allow me consistently to remotely view love feed.... Otherwise very happy with it.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Great security doorbell. Easy install. No contract
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and set up. Works as expected at a great price with no subscription or contract needed. I will suggest of you want more than 1 to get the home base unit as the receiver with this model doorbell is made for one. Only issue I had even though the one I kept works fine is that I bought them as new items but was clearly an open box and a used return from Bestbuy. One of the two units I returned and ordered a home base 2 doorbell set in replace of and am very pleased with the performance of these cameras.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
Great Battery
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, easy to install; but the best part is the long life of the battery without having to recharge
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Eyfy doorbell camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been very impressed with the purchase. Eufy technology is exactly what it promised. The Eufy app connected to my doorbell camera is easy to navigate. The camera is very clear and the sound picks up everything. Remote checking is awesome.
I would recommend this to a friend
Pros mentioned:
Battery life, Video quality
Rated 5 out of 5 stars
Doorbell
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality camera, long lasting battery, good speakers
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Better than i hoped
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install and set up... picks up video well.. audio could be better, but overall very pleased with the product thus far
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Love This Doorbell
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I chose this specific doorbell because it doesn't store my recordings on a cloud service unless I want it to and to be honest, I haven't heard of these doorbells being hacked into. I love the picture quality, and any concerns I have had with this device the company has been quick to resolve, which leaves me completely satisfied.
I would recommend this to a friend
Brand response from Eufy Team
Posted .
So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know. Email:[email protected] Phone:+1 (800) 988 7973
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Eufy cam 4 ever!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Eufy door cam is awesome, the WiFi connection is great, the view from the camera makes it look so clear.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent door bell camera and comes with loud chime. Does everything expected and more.
I would recommend this to a friend
Rated 5 out of 5 stars
No monthly bill and works rather well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted a basic doorbell alert, that would work with our WiFi, and we didn’t want to pay monthly for service. That’s what we got and it has worked very well. It just notified me, when I went out to take a picture lol. It gives me peace of mind! I love it❤️
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Doorbell camera
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this doorbell camera! It's much better than Ring and NO SUBSCRIPTIONS!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
No subscriptions required
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. I really like that I don’t have to pay for subscription, the offer is available but the system comes with a memory card. Quick easy setup only takes a few minutes. I will be adding on to this in future. Good product.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
YOU KNOW I CAN SEE YOU..!!!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great investment security doorbell camera for someone who’s looking for a battery operated and hardwired camera. The range of view is amazing! Speaker and battery life is a plus…!!!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Eufy Doorbell with chime
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not get the chime to connect to my router. Eufy sent me a replacement and it would not connect. Doorbell connected with no issue.