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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12493 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 12,493 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slim design and the ease of use is top notch. I love the accuracy, long battery life and that it monitors my blood pressure and down time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 5 out of 5 stars

    Charge 2 - Saved my Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have been seeing a doctor to see why I have always been tired and depressed. After wearing the fitbit for a little over a month, I was armed with new information that would change my life. When I received my first monthly review from Fitbit, I noticed a pattern in my sleep (or should I say lack of sleep). With this new information (See Photos Below), along with the daily heartbeat summery, I was able to show this never before available information to my doctors. They recoginized the interupted sleep pattern and the low pulse rates (42 bpm) throughout the night. I was sent for a sleep study which only confurmed what the Fitbit 2 had already told us. My heartrate was dropping during the night to a point that would wake me up multipule times keeping from going into a R.E.M. sleep. With a slight change in my medication, I have been sleeping better and my mood and ability to function during the day has dramatically increased. I know the Fitbit Charge 2 has many features like step counter, Exercise Tracker, Fluid Intake, Smart Scale, Heart Rate Moniter, Smartphone Notifications with Calls-Texts-Calender alerts, Alarms and of course the Sleep Monitor. For whatever your reason to purchase the Fitbit Charge 2, you wont be disappointed. It is a sold at a very reasionalbe price for what you get, and with the full weight of Best Buy "Geek Squad" behind you, it is a bargan and you will come to depend upon this every day...I feel naked without it. Get a Fitbit Charge 2 "TODAY"..."IT WILL CHARGE YOU LIFE".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s got everything you really need or want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although This Fitbit Charge 2 is a gift, of course I had to try it out and make sure it works, looks good, practical but yet functional for the love of my life. It’s easy to use, seems to be precise, and will help him keep up with his goals and progress. I’m excited to give it to him.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 5 out of 5 stars

    Best mid level fit bit in the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 2 allows you to be in charge of many things including steps, heart rate, stairs and allot more. The built in altimeter is my favorite. All there devices count steps and heart rate on a few will do steps. Average 5 day battery life is a perk. Having to charge any device daily is a drag. If you want one of the best fit bits in the market, this is the one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 5 out of 5 stars

    Significant improvement over prior Fitbit models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every feature works as described, and in most cases (heart rate, automatic exercise identification, synchronizing, battery life) the new model is much better and more accurate than previous versions. Even minor features are more responsive and effective - like the automatic display mode when I lift my wrist as if I were consulting a wristwatch,

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase My fitness goal is in the right track. It keeps track of my steps, makes me aware of heart rate and exercise activity. Also tracks my sleep pattern. Which in turn has helped me be more active and in the long run will help me get to my goal of a healthier me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Extras I wasn't expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very easily. Can even get your phone text on your display. Fits very comfortable. The screen protector was easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery and notifications options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery of this device works for 5 days with some options activate like notifications (awesome for work meetings) and some alarms during the day. The Sync i do manually to reduce the battery consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fantastic Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Charge Activity Tracker. I am able to track my steps and my heart rate as well. It is comfortable to wear and the sleek design is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great fitband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know what to expect but I’m loving it. The fit and works great it measures ever bit of steps I take. It give calories burned and heart beat. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this FitBit watch and do not wear my regular watch anymore. Being able to control what is on the primary display is very helpful, how the clock appears and what is showing underneath the time. Then you can press down and it will cycle through other measurements such as time on a treadmill, bike or how long you are on a run. I like the phone and calendar notifications that I can sync up so I know if someone text or if a call is coming in when I do not have my phone nearby. I also do not have to try and remember to turn on the sleep mode like I did with my FitBit One, this one turns on automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great exercise tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was real easy to set up. Been using a while and it definitely helps you keep active. Definite plus if your health requires attention all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this new Fitbit. It's a great improvement on the already great Fitibit Charge. My favorite features are the 250 step reminder and the added exercise tracking (biking, elliptical, etc). Also it looks even nicer and I'm happy we can alternates bands finally.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need motivation to get up and exercise more often? Buy yourself the Fitbit charge HR 2. Not only you get constant reminders to go for a walk and set up goals using the Fitbit app, but most likely your family, friends and even coworkers are likely to own one since it's affordable compare to Apple's fitness tracker. This means you can set up challenges to compete amongst you, your friends, family and coworkers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome fitness tracker!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the fit bit coming from having an Apple Watch for 3 years! and I absolutely love it! It focuses more on health and fitness and tracking it down to every detail for you. This is exactly what I was looking for and couldn’t be happier! Oh and it stays charged for almost a week at A time before needing to be charged again. It’s overall an awesome watch/tracker!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the FitBit Charge 2 at launch and I have had no issues with it since. The battery life lasts me about a full week and they even added an update on the watch to show you an accurate battery percentage left. I've had no issues with it when working out and it does not irritate my skin like some previous models. Overall, I've recommended it to everyone I know and I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought another fitness tracker and was disappointed when it didn't capture all of the steps I had been taking. I returned that product and purchased the FitBit Charge 2 in its place. I have been extremely happy with the product as well as the accompanying app. With both, I have been able to successfully to track my health progress on a daily basis.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this new fitbit charge 2.i love that it reminds me every hour to move and get the 250 steps in. Being able to link it to my weightless app is convenient. I also really like the sleep tracker. It made me shocked to see how many times I'm restless through the night when i think im sleeping. Loved it so much we went out and got my fiance one also.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit! Tracks accurately, the reminders to move are great, really like the heart rate monitor and the sleep tracker. I am looking forward to the update with the sleep stages. Would like to see a couple of things, waterproof so that swimming activity could be tracked and a long lasting button type battery that does not need to be charged!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fitbit Charge HR but decided to upgrade to the Fitbit Charge 2. The new one is great. It reminds me to get up and move and even has an option for relaxing. You can even change the band. I love the bigger screen and that it looks more like a watch. I'm so glad I made the change.

    I would recommend this to a friend
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