Customer Ratings & Reviews

I REALLY LOVE THIS WATCH , IT AMAZING, FABULOUS, IT DO EVERYTHING I DREAM ABOUT , PLUS IT WATER PROOF...

Ok, so after a week, here is what I love/am concerned about with the Fitbit Iconic Pros Battery life - it lasts me almost an entire week without charging. Keep in mind this did not include me playing music and running GPS - just a regular high step week + a few Relax moments. Look/Feel - It stands out in a crowd (the burnt orange is really cool - great choice Fitbit) - and I barely know its on my wrist because it is so light weight. My partner asked me how I slept in it, and I told him about the awesome sleep functions, of course, but that I barely knew I was wearing it. Silent Alarms/Snooze - Ok, so this is funny because most health professionals will tell you to avoid hitting snooze, but we all do it. Now, on the Fitbit Iconic, you can actually click the little icon at the top left corner when your alarm goes off for a mini snooze (about 8 minutes). This can also be great for tasks, cooking, laundry, etc. Ease of use/function - This device doesn't do all that other smart watches do, but thats because, it's built to be a powerhouse with fitness and maintaining stability for your life. Image not having to remember to charge daily, knowing it's water proof and not worrying about your activities, and knowing your app isn't going to crash for weather. Fitness app + Visuals on your watch - This is something that Fitbit has always had that has helped them stand out. But now you can pull up beautiful workouts straight from the watch! Cons Lack of Apps - We know that there is potential for more apps to come, but as of now, the wallet function hasn't worked for me, I finally used Starbucks the other day and it was super easy to use, because it's a barcode essentially, but other than notifications, Starbucks and the weather, I haven't found the other apps to be that impressive. I can't wait to see what they come out with. Limited color choices - I know this sounds silly for some, but being able to change up my watch is important to me. I received the burnt orange and teal (darkish blue) and I love it, but I really do wish I didn't have to spend $60 on a new band to change it up. And also, There are only 3 options and they aren't really the most impressive for out of the box appeal. You'll definitely want the leather band. It doesn't look cheap by any means, but still, a little more variety/customization with band and watch would be great. Price - As of now, I do think it is worth every penny I paid for it. (Yes, I am not cool enough to be one of those people who tested it out for free, I'm a paying member). I do think the price is high to compete with other watches on the market. Notifications lack response - We knew this would stay this way, but it is a little sad I can't just send a quick reply saying "In a meeting" or "I'll call you in 5" from a click. If I can click snooze, can't I enable an auto response? Maybe it will come later.

Buy a different brand smartwatch or tracker. Stay away from Fitbit! The Ionic lasted about three months before I started having trouble with it. It would have issues synching, random power offs, and the original band lasted about eight months. It was my mistake for thinking it woukd be fixed with updates. The Ionic completely quit today and will not power back on. My app shows it synced this morning at 1:54am and when I woke up at 5am it was a black screen that will not power on even with the forced reset procedure. I purchased the Ionic on 10/20/17 at Best Buy. I contacted Fitbit customer service today and was told too bad, it's out of warranty by about three months. But they'd give me 20% off a future purchase. That's the last $230 Fitbit will ever get from me. There's too many other options out there to treat customers like this when this is supposed to be the best product a company offers.

I have been using Fitbit products for many years. I have always been satisfied. I wanted a smart watch so for me this was a natural upgrade. Best Buy had the best price and the shipping was fast.

I upgraded from an Altra HR to the Ionic and I absolutely love it. The screne size is perfect and everything is in color. Lots of features which I am still learning how to use and it eliminates the need to carry around a cellphone.

Pros: Looks beautiful. Fits well. The air bubbles issue happening with Fitbit belts earlier should not happen now with the new design. Easy to fit the belt. Lot of features (however, avg. user will not be able to use more than 1/3 of those). Cons: 300 $ is a bit too much. Should be priced at around 200$ even with all the features. And should definitely come with a screen guard.

The tracker part of this watch is fine. However, I am not pleased with the pandora app. I have gotten it on the watch, when you charge the watch it may or may not be on it. I have had a really hard time getting it to download, even went to the geek squad multiple times and multiple locations. The geeks were great, but they had no success at getting Pandora on the watch.

I love my watch very much. However, one day I noticed my steps were not being recorded. After I reset the watch it began recording my steps again. Overall I love the watch.

Enjoy using the Fitbit Ionic when going on my runs for GPS tracking, tracking steps and heart rate throughout the day. Best product they have come out with so far. It's worth the money!

I would match this up to any SmartWatch on the market. This FB does a lot. Stylish enough to wear to dinner. The charger stand shown in the pictures is not included.

needed for coaching and it delivers. looking forward to additional apps for this watch. Also has replaceable watchbands.

Has been a great purchase, and has helped me as a tool to get back into shape! The Fitbit app is a wonder!

I love my new FitBit watch. It has never been so easy to gather, store, and analyze my fitness data all in one spot. I highly recommend Fitbit watches.

Amazing tech! This lets me track my heart rate my steps and achieve goals by making them feel like a game. Highly recommended!

This has been a cool gift for me, I can stay with my watch all day finding new ways to stay fit.

This my second smart watch and it was a great improvement.

I bought this watch as a present for my nephew. He fell in love with it.

My husband loves this Fitbit ionic so am I he gave me one a year ago

The watch is beautiful but it stopped working after seven months. The watch is charged but it would not turn on and the green light stopped blinking. Trouble shooting did not work. So I have an expensive beautiful watch just sitting in my house. What’s more disappointing is I recommend it to so much people because I had access to tell them to buy it.

Fitbit seems to have a short life span, while new love it. But seems within 1 year they punk out. So would not invest in fitbit products as it’s quite disappointing/