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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1390 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Luxe Fitness & Wellness Tracker's long battery life, compact size, and sleek design. Many appreciate its ease of use and the sleep and activity tracking features. While some users experienced issues with notifications, connectivity, and the band, the positive feedback on the device's core functionalities outweighs these concerns. The lightweight design and the display are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,390 reviews
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Not bad for a exercise device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this Fitbit. It doesn’t even feel heavy or anything. It’s stylish too! It charges pretty fast. I do sweat quite a bit and it doesn’t seem to effect it at all. The only thing I’m not impressed with is, the screen sometimes doesn’t response to my finger when I tap it. I was in the middle of a workout and it would not response or move/slide to stop workout . It has only done this once. If it continues I will contact Fitbit as I did get the warranty. I haven’t tried it in the water but it states it’s somewhat water proof. I like the sleep monitoring too. The battery lasts about 4 days. I normally put it on the charger every couple days while I’m showering and it’s fast at getting 100% in about 30 mins. There is a neat notch to hold band in place ( see pics)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Boost your Movement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my FitBit. This one replaced my old Luxe from a few years ago, as the battery was starting to not hold the charge long enough. Love being able to monitor my steps to boost my activity. Highly recommend too to track your sleep. Battery lasts a week or more before any need to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The Best Thing I Bought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Luxe! I wasn't sure if I'd be able to wear it because I have larger wrists than most women, but this product came with two different size bands, and the larger of the two fits perfectly. I am very pleased with it. I can keep track of my heart rate, steps, sleep, exercise, and more with it. I also received six months of premium service for free when I bought the Luxe. With the service on the app, I can track my daily intake, and more. It also has receips, excersizes, and meditation techniques to try. If you never thought this kind of item was for you, think again. It's for everyone. If you're looking for something to help you on your journey into better health, this is a product you'll want to invest in.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love the Luxe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the classic style and the lighting is great even out in the sun. Lots of features right at the fitbit watch itself. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    B-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to this from a Charge 3. I like that it’s smaller on my wrist. I have an average female wrist. I like the colors. It does look like it’s going to end up pretty dinged on the metal at the top of the face. I’m still getting used to the usage difference. I work in a darkroom and this one isn’t reliably safe in there where my charge 3 was. Also I have to really give it a good wallop double tap to turn on the face at times. Overall, I’d say I wouldn’t have switched if I’d tested it out a few days first. But I don’t hate it either. The colored face is really nice. The smaller size is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Fitbit yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things I like most about my new Fitbit Luxe, are the look, the battery life, the sleep data, the heart rate feature, and the number of steps that I take a day. I have the premium plan to go with it, as a trial, and I will probably keep that after the trial expires. I really like this tracker better than all of my other FitBits in the past, even the Charge 5, which I can’t stand.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Great Little Watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how user friendly it is with the app. It is a great looking watch. I havent been able to get the notifications synced from my phone but for a dress-up smart watch or one that you dont want all the notifications, its a great watch. I have even given them for gifts. PS I have a protective case on my watch because I can be a little rough on them.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking
    Best Buy Employee

    Rated 5 out of 5 stars

    Long time Apple Watch User

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with how much i like the watch. Really wanted it to count my steps and to track the way i sleep. It does the job! Im a long time apple watch user and i was surpised i still got text messages from it. I wanted to be more unplugged when working out to minimize distractions. There is an option to do so. Which is great. The design is sleek and pretty. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking

    Rated 5 out of 5 stars

    Quality Fitbit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have had my Fitbit for at least a month I am able to give a fair review. I love the Fitbit because it tracks 'everything'! I like the sleep setting the most because it has made me aware of my sleep habit which needs much improvement. The style is also very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Enjoying the slimpicity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had MANY fitness tracking/smart watches in the last several years (TomTom, Galaxy Watch, Active2, FitBit Blaze). I really enjoy this one because of its simplicity and ease if use. With smart watches I enjuyed having the features but never used most of them. Features are exactly what I need- notifications, including call accept or decline, alarm, count-down & timer, fitness tracker with HR monitor, and a “relax deep breathing” feature. I like the sleek, slim bracelet look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Simple, functional & stylish!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s thin & easy to wear. Runs a whole week on one charge. Stylish look, can be worn anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Stylish, sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 4th Fitbit I have owned. I started with the original, then Charge 2, then Charge 3 and now this one. They typically only last 1-2 years for me. Out of all of the Fitbits I have had, this one is the most stylish. It seems higher quality and so far has worked great. I like that it is thinner on my wrist and looks more like a real watch than a plastic activity tracker. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sleep tracking

    Rated 5 out of 5 stars

    Great slim Fitbit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit watch. It’s the perfect size, light weight, and not bulky. I am a middle school teacher and wearing this has actually encouraged me to walk more in the classroom/school & helped me to reach my fitness goal. You can also track your heart rate, water intake, sleep, etc. You won’t be disappointed in this Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great smaller option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many fitbits over the years and this one is my favorite so far. The battery life is decent. I charge it once a week. I love the slim design.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sleep tracking

    Rated 5 out of 5 stars

    My moving buddy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “ It has a Clock , counts steps and tracks sleep. Small stylish i love it “my wifes review of her gifted fitbit Luxe its cool also charges easy and give a 10,000 step goal everyday

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    versa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good , loce how slim it is. does disconnect from my phone alot though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how thin the band is! Even like to wear this as “jewelry” very pretty color. I use this to track my sleep throughout the night and my workouts. Works great and the battery lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Nice and healt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good help for your healt and nice look Nice clock and help to measure you daily steps and know your hours of sleep

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The Luxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a little research before purchasing the Luxe. There was so much to choose from and being a senior I wanted to get something simple but definitely update from my Fitbit 2. I love the luxe because of it’s slender look. I’m petite and so my wrists are small. Apple Watch was too big for me. This is perfect and can be dressed up with a different wrist band.

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 5 out of 5 stars

    May try another color band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but a little difficult to get time displayed. Band is easily stained but washable

    I would recommend this to a friend
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