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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 10 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Awesome A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with this unit. Not all 8000 BTU A/C's are the same. This one really does the job. It was not on sale so cost about $20 more than another brand but it is worth the difference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 units arrived damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the first unit and it arrived open with significant damage. Customer service had me on the phone for an hour all to tell me to return it to the store. The store tried to refuse the return saying it was purchased online. They finally ordered me a replacement unit which was also damaged. Off to the store again to return AGAIN

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Anthony B! Please be assured that we strive to produce high-quality products, and your feedback is not overlooked. We are sorry your experience didn’t match your expectations with your Frigidaire Window air conditioner. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 4 out of 5 stars

    Good AC but fan is very loud at high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this AC, worked well on those 100 degee days and did not let me down. The AC is in a big bedroom and has been flawless. The flaw in this AC is the fan is very loud at high and even at medium is pretty loud. I usually keep the fan at low which is barely okay. This AC is a sure buy at under $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Ordered online , shipping was fast . Got this as a gift for Mothers day . The air conditioner fills the room with cold air within minutes and compared to old air conditioners this one is quieter .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I definitely recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good air conditioner, it cools very well and above all it saves energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool & Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been disappointed in the most unbearable days of heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, keeps room cool. Starts on eco so if you want it off make sure to hit the mode button. And I installed it myself with just one person- not too heavy or bulky which I appreciated during the install :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a/c. Handles my foyer and tv room cooling with ease.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is the Worst Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue is not with product-it involves the despicable customer service. Buyer Beware: if you reside in a cooperative, condo, or townhouse, Best Buy will not complete a certificate of insurance that is provided by your management company. Best Buy maintains its own certificate of insurance, and will only complete its document.-not the document provided by your management company. As a result, the a/c was not installed . Horrible.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Diana D! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire air conditioner. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 5 out of 5 stars

    great ac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ac cools off the whole room would recommend to everyone

    I would recommend this to a friend
  • Customer reviews from frigidaire.com

    User rating, 4.6 out of 5 stars with 189 reviews on frigidaire.com.

    See all frigidaire.com reviews
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