Customer Ratings & Reviews

Beautiful and modern, easy to open and close, love the key pad is lowere, eye level. It is heavy recommend using all bolts if can if storing upper level

So far it’s been great One thing is the defrost, it actually cooks the food vs thawing the food

This product was installed incorrectly and I've tried twice to get a contractor to solve the problem.

Love that this microwave doesn't have a handle as they always get too hot when you're cooking on the stove.

sleek and streamlined. Great heating power and a nice white interior,

Very modern & sleek microwave. Looks great! The installers did a great job!

The mother board broke after 4 months. Frigidaire has the worst customer service I have ever seen. No one calls you back. Their service center can't handle a problem, and can only forward it to their "back office". They won't give you a phone number or name to contact for the "back office" I was told the part would take four months to come in! I said this was unacceptable and requested either a new microwave or a full refund. I am still waiting after two weeks for a response.

Great product, would recommend to anyone. Great value, as well

Nice replacement for the original, earlier version.

Quit working at 11 months. Still waiting on parts from Frigadaire.

Waited 2 months for delivery, and it never came. Was told they did not know when they would receive it from their vendor. Had to cancel my order.

It stopped working after a week and had three different issues

As advertised, a low quality product. A microwave door squeaking like it's something from a Haunted House, and Frigidaire says, we can't fix it. Got that? They know it is a defect, so they won't fix it, because I guess they can't.

The microwave Came damaged. the customer service department, was not helpful.

This Frigidaire has the same wattage as the ten-year-old GE it replaced, but it cooks with noticeably more efficiency. It is also inconspicuously elegant and blends in well with other stainless-steel appliances. It cooks quietly. The fan is noisy by comparison, but I guess that is to be expected. I wish the clock was dimmable, but that is a tiny item. You can choose to turn it off, which I usually do (since the stove has a clock, too). I haven't even tried out everything it can do, but I am happy with the upgrade it seems to be for the price.

This microwave has a nice interface, although it is a little too easy to bump the light on. It cooks efficiently and has plenty of settings. The sleek design is roomy but fits well over the stove. It does not feel revolutionary but really does the job.

Works great and looks sharp after I installed it. Would highly recommend.

Looks classy and was easy for my husband to install. The light on the time really shines. Appears to be easy to use. Worth the wait.

Look good. Function well. Price was right and good instructional videa.

I purchased this online during the Spring sale for customer pickup at the local Best Buy. They said it was in-stock and when it came to delivery day, they waited till the end of the day to tell me it was delayed. I called the local store number only to be sent to a customer service cneter not knowing that you cant speak to anyone at the physical store where your order is going. The only way you can speak to the manager or any associate there is to physicallt drive to the store. If i knew this, I would have NEVER ordered this here. I got told different stories by all 3 agents about my order. Needless to say, i still have no idea if I’m going to recieve the microwave. I did get an email saying that my ordr has been delayed and if i dont recieve it in 2 weeks they will automatically cancel my order. I’m pretty sure that’s what they are going to do because the price went up over $100 since I purchased it. They are probably going to cancel it so I have to reorder at a higher price- which I’m not going to do. The website says its still in stock, but they have yet to send my order. There’s no other logical reason other than them not honoring the price at which I purchased it. Don’t waste your time here just to have them hold your hard earned money hostage for a month and then have a customer care center that lie to you about your order status. I will NEVER make another Best Buy purchase ever again.