Customers highly value the DriveSmart 66 6" GPS for its user-friendly interface, large and clear screen, and accurate navigation. They appreciate the convenience of voice control, Bluetooth connectivity, and regular map updates. While some users have concerns about battery life, overall, customers are pleased with the product's features and performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 396 reviews
Rated 4 out of 5 stars
Good GPS in a nice, small package...
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like the Garmin DriveSamrt 66 - Garmin has crammed a lot of tech into this little box. I've put around 5,000 miles on this device over the first month of operation, including a 4,000 road trip that included multiple trip changes enroute using the voice control. Most of the time this was pretty seamless. In a nutshell, here are the highlights, and some lowlights... For reference, the device is being used in a 2015 Honda Accord XLE...
The good...
- Route calculations are pretty quick - seldom taking longer than 4 or 5 seconds. There is no aural message when it recalculates, it just does it - a plus in my book.
- The unit can use the car audio through an AUX port, or entirely over Bluetooth. I used the AUX port, using the plug provided in the device charger (and my own cable). I used this mode so the Garmin controlled audio when notifications were made, they didn't compete with the music.
- To get the most bang, use the Garmin Drive app on a smart phone which provides traffic, weather and amenities notifications. Delay notifications for the most part were pretty accurate, albeit I didn't use it in really congested areas. During the trip, we were rerouted due to a road closure without a hiccup, saving a headache.
- Using the "OK Garmin" interface, searches for rest areas, fuel and meals are now easy to get, and can be added to the current route without touching the device.
- The device is pretty light, the ball suction stuck to a dash-disk without any issues, even during hard braking or cornering. The supplied power cord was ample for my use, and the extra fast-charge port for a phone is a nice touch.
- Audio played on the phone using the media player was acceptable, and provided decent separation and clarity. If you want hands free Pause, Play, Next, or Replay functionality, you'll need to use Alexa, which I didn't enable. "OK Garmin, Show Volume" will display the control for use though, for example.
- Route planning options for fastest, shortest or cheapest routes (avoid tolls) are easy to use.
- The unit responded to when power was provided to the plug, and when it was removed - it turned on and off with the key.
- My phone is a 4 year old Android, Drive and other functions appeared to work well.
- The Drive phone app works with all Garmin Drive enabled devices - the same app runs an RV-890 in my tow vehicle.
- Updates are over Wifi, so for me, it can update in my car in the driveway using my home hotspot. Most updates are pretty quick, but full map updates can take 30 minutes or more.
- For the most part, the "OK Garmin" voice interface work well. Most searches worked just using the name of a location - "OK Garmin, go to Devil's Tower National Monument". If there are multiple responses available, voice commands can scroll the list, select the desired destination, add it to a current rip, or be canceled.
Critique...
- When you open the box, there is a label stating "This device is ready use...". It's not. I returned my first one when it didn't turn on out of the box. After 30 minutes of charging, it wouldn't turn on. The replacement unit did the same thing. Instead of taking it back, plugged it into the car charger and left it - after around 45 minutes of driving around, it turned on by itself. I'm sorry Best Buy, as the first unit was also probably functional, but...
- Only 2 data elements can be displayed on the bottom of the display, and speed can't be removed. I like to have Speed, Altitude, Time of Arrival, and Distance to Arrival - so I have to adjust it if I want to change. The DriveSmart 86 8 inch display will provide up to 4 elements, but the 76 7 and 66 6 inch displays only provide 2. My 11 year old Garmin Novi (5 inch display), which this replaced, provides 4 elements...
- The Drive phone app (at least Android), doesn't have a quit function. Once you load it, it becomes a service, not an app. To turn it off, you have to go into Android, and disable it, or, forget the device. Since it does use some battery, it should have a "Quit" function. This issue is a bigger problem when 2 phones which talk to the same device are present they compete, and it isn't pretty. Such a simple fix for what can be a really annoying problem.
- When playing music (I use VLC for Android), when the Garmin turns off, the phone plays for a couple seconds until it senses the disconnection. Not a Garmin issue, but worth mentioning.
- When playing music through the Garmin, the sound quality is a bit less than playing directly off a flash drive, which I usually do. I suspect much of this is since my phone only has BT 4.0 - newer phones with a more recent version of Bluetooth will probably have better chips, and better sound quality.
- There were some locations "OK Garmin" just didn't understand. For example, "Go to La Grande, Oregon" didn't result in a find. Turns out with that location, it wanted "Grande" pronounced "Grandee" using 2 syllables. So some practice may be required. Saying the full address instead, usually got good results.
Indifferent...
- As I noted earlier, while the device may be Alexa capable, I chose not the enable it. I'm wary of personal assistants in general as their primary purpose is to track user actions in order to target ads. Not using Alexa didn't notably inhibit the functionality I was looking for out of this device.
- I suspect my criticisms or appreciations for this device would apply also to the DriveSmart 76 and 86 units also (although the 86 should be able to display more data).
- My old Garmin Novi had an "At the pump" app that I really liked for tracking fuel mileage and usage - especially on trips. I really wish Garmin would add this back as an app.
In summary - I'd definitely recommend the DriveSmart 66 to anyone looking to use a standalone GPS in their vehicle. The display is very crisp, calculations are pretty quick, and overall, the Drive app is worth running when on a trip.
I would recommend this to a friend
Pros mentioned:
Map updates
Rated 5 out of 5 stars
Garmin DriveSmart 66 - Best in Value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Garmin DriveSmart 66 has the best overall. It has the best-in-class directions, points-of-interest data, driver alerts, and free map updates with the best multi-touch display.
Did you know if your accustomed to using you phones GPS and use you lose cell coverage, you also lose GPS. That’s why purchasing Garmin GPS is a must. Imagine trying to find a location and losing cell phone coverage. With Garmin it’s uses Satellites, which mean it’s extremely unlikely your are going to lose GPS coverage.
I would recommend this to a friend
Rated 5 out of 5 stars
A GREAT PRODUCT
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great Navigator it is completly updated and so happy I bought this one .. Easy to use and very wonderful directions . Some states like Mass changed their exit numbers and thiis navigator has all the correct exit numbers.
I would recommend this to a friend
Rated 4 out of 5 stars
An upgrade/update worth the cost!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced an older Garmin Nuvi 54 with the Garmin Drivesmart 66. Being able to transfer and edit older favorates was a plus. The 6" screen enhances the view. A Blue Tooth connection and access to my cellphone and voice activation is a plus. I got tired of suction cups and with with a spring-locked Dash Mount with a 3M Tape Sticky. I added a storage case as well. A couple of trips around town. A 3 hr road trip tomorrow should verify somethings.
I would recommend this to a friend
Pros mentioned:
Gps
Rated 5 out of 5 stars
GPS Greatness
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great GPS. One of the best ones I own. It works great and keeps me on track with my daily drives. Highly recommend this GPS.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Garmin
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not every car has a GPS ,this Garmin is great.
Very easy to program and super easy to read and hear .
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
GPS
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought this for work. Work miracles for me due to we can’t use our phones for the GPS. It’s not to small nor to big perfect size
I would recommend this to a friend
Rated 2 out of 5 stars
After a year be careful
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this product for a year and a half now and i use it for work. The battery life is TERRIBLE and now it will turn on at all. For 300 that i paid for at the time i feel like it wasnt work the cost. Had a one year warranty and now im screwed. Works perfect other than that. Just doesn’t last long.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
It’s like having a car with the newer features !
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with the voice activation/control …still learning how to use all its other features !
I would recommend this to a friend
Rated 1 out of 5 stars
Software update makes it unusable
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It sucks pretty sure it’s the software update. My mom bought the exact same one six months ago works amazing so I bought one. It was crap wouldn’t work at all. I thought maybe it was faulty so I took it back week later. They sent me a brand new one exact same problem does not work. I’m thinking it’s a software update because my mom has an updated her since she got it. Hers works fine. I would never buy it again. I wasted $200 on this thing and there’s nothing I can do about it.
No, I would not recommend this to a friend
Brand response from GarminProductExpert
Posted .
I'm very sorry to hear about this, Samantha! Please get in touch with our automotive experts at the following number for further assistance with this. 1-800-800-1020 Monday-Friday 7 a.m.-7 p.m. CST. Closed weekends and holidays.
Rated 2 out of 5 stars
GarminSmart 66 malfunctioned while driving.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Garmin DriveSmart 66 froze and stop working in a middle of a trip more than once and could not be turned off while it was getting hot. I was afraid that it may burn up. I plan to return this unit.
Additionally, Garmin navigation devices and dash cameras are designed for the automotive environment and are certified to meet the required international product safety and battery safety standards. It is normal and expected for the products to become warm or hot and remain safe for use in warm climates with full sun exposure. The temperature of the device itself can exceed the specified maximum operating ambient temperature for the device and remain safe for use. Always follow the device use and care instructions contained in the product manual found here: https://www8.garmin.com/manuals/webhelp/GUID-6E5DFD2E-EEE4-4EF3-89BC-AACD1B4936C7/EN-US/GUID-EC6A957A-1E9A-40E7-9112-7F53FBC953F9.html
Rated 1 out of 5 stars
My Garmin drivesmart 66 Experience
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience with this item compared to the Drive smart 65 is frustrating at best! It locks up at the wrong time during commute and causes wrong turns, tells me to turn right instead of left! I have always loved and used Garmin products the way I love and drive Jeep Grand Cherokees! This is the worst Garmin product I’d ever want to use with my Jeep!
No, I would not recommend this to a friend
Brand response from GarminProductExpert
Posted .
Should you encounter a routing discrepancy there is troubleshooting that can be completed in order to find cause and resolve. Start by visiting support.garmin.com.
Pros mentioned:
Ease of use, Map updates, Screen size
Rated 5 out of 5 stars
Great value, very helpful for driving.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Big, clear screen, easy to use, and links to phone, with over wi-fi map updates. I like this vs using my phone to navigate, as when you get a call on the phone it puts the phone screen over your map. But with this Garmin, that's not an issue.
I would recommend this to a friend
Pros mentioned:
Map updates, Screen size
Rated 4 out of 5 stars
Garmin DriveSmart 66 is a step up from old Nuvi
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this Garmin DriveSmart 66 to replace an old Nuvi 2455LMT in my wife's car. She is very happy with it -- a much bigger screen with better resolution, and more detailed directions.
Setup was a bit confusing. I had some difficulty getting it to pair with my wife's phone. And at first, it wasn't giving us spoken directions. But I was able to troubleshoot those issues.
But as I said above, this GPS was a big step up from my wife's previous Nuvi, and we're happy with the purchase. If your vehicle lacks Apple CarPlay or similar technology, this product is a great substitute.
I would recommend this to a friend
Pros mentioned:
Ease of use, Gps, Screen size
Rated 5 out of 5 stars
GPS get better & better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always use my Garmin GPS because i do not want to lower the charge on my cell phone. This brand new DriveSmart 66 is easy to use. My old one was a little smaller & this seems, for me, to be a great size. I have been lucky to visit Italy, Croatia, Slovenia & many other countries WITH TOTAL CONFIDENCE that my Garmin would get me to the right place & it did. Not 1 error. I love my new Garmin & I would be lost without it.
I would recommend this to a friend
Pros mentioned:
Map updates, Voice command
Rated 5 out of 5 stars
Garmin 66 has superior Alexa voice recognition
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Garmin DriveSmart 66 after extensive review of the 52, 55 and 65. I also tested the 66 and 65 before purchasing. The Alexa voice recognition in the 66 was far superior to the other units. I tested voice recognition by comparing results in the 66 and 65. There was no comparison. The Alexa in the 66 is far more accurate in voice recognition and the number of site listings. This is helpful in inputing initial information and also adding stops while on route.
The 66 was more expensive than the 65 but I thought the voice recognition and other features made the 66 a better choice. The 66 has a additional USB port for charging a phone and you can update maps via Wi-Fi. The 66 has Traffic and Parking that is available in some large cities.
Both the 65 and 66 have Pinch and Spread (to zoom map), Lane Guidance, Up Ahead (you select 3 categories of information such as gas stations) and Trip Data (Distance, Turn in, and Trip Time) so you can select what options you want to view in the split-screen mode.
I have not used the Garmin app that provides additional features.
I would recommend this to a friend
Pros mentioned:
Ease of use, Gps
Rated 5 out of 5 stars
Love this Garmin SmartDrive 66!¿
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the agar in GPS Smartdrive 66 about 3 weeks ago. I read all information and used it this weekend while I was traveling. The set up was easy, just plug the Garmin in
To the AC of my car, attach it to the window mount, send directions including address to the GPS with my IPhone and the download starts. Maps or routes are wonderful colors, routes are marked well, with North, south east and west clearly visible. I like that there is an audible alert when entering into a different speed zone. It is connected to my iPhone and car by Bluetooth. It worked very well. The price was reasonable and this was a great purchase for me. I did purchase 1 year insurance available. Finally, B/C I purchased at BestBuy, I knew that if I had any questions that the Geek Squad was there to help.
I would recommend this to a friend
Pros mentioned:
Gps, Map updates
Rated 5 out of 5 stars
The Right Choice- Garmin
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m already a Garmin user but needed an update. My initial updated Garmin purchase was a larger version of this one. I quickly realized I wanted something that fit more reasonably on my dashboard. From the minute I set it up, I knew I’d made the right choice- for me. It provides everything I wanted: better fit on my dashboard, Bluetooth, map updates and traffic, plus the screen is clear and easy to read. My only challenge was pairing it with my Iphone, the Best Buy rep was later kind enough to advise me to do it in my car. Voila, it worked like a charm!
I would recommend this to a friend
Pros mentioned:
Map updates, Screen size
Rated 5 out of 5 stars
Garmin Drivesamart 66
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This replaced my Garmin Nuvi I had for several years. This has a larger screen which is nice feature. Connect this to the wifi and it will check for updates. Don't have to connect to a computer and check for updates.
I would recommend this to a friend
Pros mentioned:
Gps, Voice command
Rated 5 out of 5 stars
Better than my old one.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience with this item is compared to my old Garmin GPS, which recently gave up the ghost. This one is much better. I like seeing received messages briefly pop up on the screen so I can see if I need to answer them quickly. The voice recognition is much better than with the old one. It seems to be better at finding addresses (better database). Hopefully, it won't send me on back roads where there si a better route, like the old one, though I haven't been able to test that yet.