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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Index Smart Scale for its accuracy, ease of setup, and connectivity. They find the scale to be compatible with various fitness apps and devices, allowing them to easily track their progress. The scale provides detailed metrics such as body fat, BMI, hydration level, muscle mass, and bone mass, which users find valuable.However, some customers feel that the scale is expensive compared to other options on the market.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 466 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great scale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale not only weighs but checks BMI, water, bones, etc. it automatically connects to my phone application Garmin connect. This application keeps track of everything and graphs it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to this point we have been happy with the scale. It works and uploads as advertised. No issues setting up profiles. The one issue so far is the sensitivity. It will turn on anytime someone walks by. Overall a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 4 out of 5 stars

    Useful measurements & Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy setup once you download the Garmin Connect app. The measurements are accurate and are helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass

    Rated 5 out of 5 stars

    Really Great Info and Integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife and I got serious about dieting and weight loss, we got a referral to a nutritionist so we could work according to her plan. The main thing about her plan was to record our weight and whatever else we could so that we could see progress. The Garmin scale does an excellent job of collecting 6-8 different measurements including weight, body fat, body mass index, etc. It then uses built-in Wi-Fi to store the info on the Garmin cloud online. The Garmin connect site and app integrate that info, for example, with my Garmin vivointeractive HR watch. So, I can track the bottom line from the scale, and integrate it with steps, heart-rate, sleep patterns and a great analysis of my sleep quality, etc. All-in-all, a great way tp track results1

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Garmin Index Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One procedure at the hospital made this smart scale part of measuring my heart health. This smart scale tells the truth easily and reliably - recording compatibly with Garmin Connect and Apple Heath.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Nice integration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is very accurate as well as sleek looking design. Garmin really thought this product out as it integrates into there Connect app seamlessly and allows for multiple users to weigh and transmit to their app. cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, accurate and syncs with all the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product and it does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Very Good Scale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted a new scale. Found this one at BestBuy. She didn’t want it at first because of the price but then read about the reviews and wanted to try it out. The setup for multiple users is a little frustrating but after two attempts she got it to work perfectly. She now loves it and I use it more than I thought I would. Connecting it to your phone updates the app and has really helped with me with loosing 45lbs in four months.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it syncs to your phone and gives you goals!

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass

    Rated 5 out of 5 stars

    Love this scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scale. It let's me know if I need to drink more water as far as my water weight. My bmi and body fat percentage.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    If you have a Garmin products this is good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 4 stars because if you have Garmin products this is awesome. However I couldn't give it 5 stars because of the outdated software. It asks you to do everything WiFi and if you try to use it through bluetooth you have to have an ANT stick. Other than that if your information syncs, its pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Bone mass

    Rated 3 out of 5 stars

    Scale on steroids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good accurate scale that offers more information from bone density to muscle mass and fat / bmi. I don't have a sense of where my stats fall and as an owner of the vivosmart i am hoping they will eventually sync even further and offer new insights like the jawbone does. There are occassional suggestions - more would be better. All that said, i would suggest buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal weighs consistently, using the connect makes tracking your progress easy. Does a great job of recognizing and recording several different family members automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity

    Rated 5 out of 5 stars

    Simply The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scale for tracking a lot of different measurements and progress of weight management. Communicates well with my phone's native health app as well.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Not as user friendly as I had hoped, but works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel that this records my weight and other body measurements accurately, but this was difficult to add 2 people into the system. Had to call and got great customer service, but thought it should be easier. Love my Garmin tracker and bought this scale because I felt it was work as easy and effortless but it didn’t. Still a fine product. Just be prepared to call customer service

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing fitness scale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my other Garmin electronics and it matches up perfectly. Very easy to set up and sends the information directly to my IPhone and laptop. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Bone mass, Setup

    Rated 5 out of 5 stars

    Love this scale!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs perfectly with my Garmin app. Gives body weight, water %, muscle mass, bone mass, BMI, and body fat %. Very easy to set up. Recommend it highly

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Excellent Scale!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is very easy to configure and connects to the network pretty fast. It shows a lot of valuable weight data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tanita substitute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very bummed that my tanita didn't work with my Garmin Fenix 3 and this is much better! Wifi connectivity works great! Highly recommended!

    I would recommend this to a friend
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