Customer Ratings & Reviews

I've owned 3 Garmin GPS devices over the years. I used to buy the annual map updates for $70.00 or so. I purchased the NuMaps Lifetime update from AutoNavDirect for $89.00. I have already updated 3 times. I certainly have gotten my $$$$$ worth. The download process does take a while, but all the documentation clearly states that. Be sure to turn off your sleep, hibernate, and screen savers while the download and install are running. For those of you that have MapSource installed on your computers-----be sure to click the ADVANCED tab on the update screen to have the maps installed on your computer AND your GPS. This is new since the last update. I now have the 2011.10 update installed on my GPS and it is working fine. Once you click the "start download" you have nothing further to do. There will be a message on the screen that says (in effect) "no further action is required by you". I can't recall the EXACT message. You may opt to update your GPS, Your Computer, or Both. Good product. Good price. Worth the investment if you plan to keep your GPS for more than a year or two. What is the "lifetime" of a GPS? That remains to be seen. Each of mine have performed very well for several years. All 3 are still in service. (My sons got the older ones when I upgraded).

SUMMARY: Yes, it takes a long time to download the master file – it’s big. Yes, the extraction process takes a long time. However, once done the maps work well and in the long run should be cheaper than updating at $60 to $80 per year (with only one update per year). DISCUSSION: If you don’t get anything more out of this review it is this: The file extraction process after you press LAUNCH may take a long time. Your computer is not going crazy. I like the concept of being able to pay once for continuous updates. However, it’s not surprising that there are some adverse reviews about the Garmin update system. I have about a three year old Garmin 2820 GPS. I have purchase map update DVD’s a couple times. Since these were $60 to $80 each, the new system should be a lot cheaper in the long run. If your GPS includes the “Mapsource” feature / program, it will also work with the new maps. Some people have complained about the fact that they can only use the maps for one GPS or that after they bought the map updates, it didn’t work with their unit. This information is clearly spelled out on the Garmin web site. If you download their communicator program and connect your GPS to the computer, it will automatically confirm if your unit is compatible with the lifetime map program. Others have complained about new maps not being up to date. The maps are supplied by NavTech. You can go to the NavTech web site and indicate where you think there is a problem. Depending on their data sources, it can take years before they know about certain features. I remember that it took years from the time my house was built until it showed on paper maps because it was “buried” in a subdivision. If you notify NavTech, it should speed the process. Now to the matter of how long it takes to download the maps. The current update download file is 2.06 GB. My economy cable internet supports a FILE TRANSFER speed averaging about 110 kb per second. Remember, the speed is not necessarily the speed your ISP advertises. It’s the FILE TRANSFER speed that counts. In my case, 110 kb per second is about 6.67 seconds per 1 meg or 309 minutes – a little over 5 hours – for 2.06 Gb. That’s about what it took me to download the file. If you have a faster file transfer speed, you’ll do it quicker. If it’s slower – well you get the picture. The best thing to do is make sure your computer won’t shut itself down and let the transfer happen while you’re asleep. Once the file is downloaded, you have to press LAUNCH to start the extraction process. This is where I ran into concerns. The process takes a long time (half hour to an hour) and the hard drive light is on almost continuously. When I thought something had gone wrong and tried to stop the process by shutting the computer down, I had to do a hard shutdown. When I left the program to run alone on a subsequent attempt, it finally ran successfully to conclusion. After that, you need to send the map file to the GPS unit. As advertised, this can take an hour or two. This is about the same length of time it takes to load from a DVD. It’s just normal. Once loaded to the GPS, the system worked well. I have already completed one trip without problem.

I have this product for since April 2009 (as soon as Garming released map update 2010) and had no problem downloading and installing. It took only 4+ hrs on my cable interent (thanks comcast) and installation was so easy. I have no idea why people giving low rating and blaming garmin for their slow internet connection. This is a must to go product if you own a garmin device. Instead of shredding $70 every year, this is a one time fee and you can update maps as long as your device is in good condition. My Street Pilot is older than 4 years and so far there is no problem with it. I have a nuvi 880 that is almost a year old and hope that will do the best as my street pilot doing.

This is the way to go if you are ever going to upgrade your Garmin GPS. After 2 single updates, you've made your money back. The download and update takes a while (some other reviews have mentioned this so I won't go into more detail rehashing their experiences--just be patient and let the update work it's way through). As mentioned, this purchase only works for one unit - it checks on your myGarmin account and keys the upgrade to that particular GPS. I spoke to Garmin about a multiple use license, they don't have that yet but if enough of us suggest it they might get the idea (I've got 3 of these units, I'd really like a group discount). For now, I just keep waiting for a sale...

Paience is a virtue when loading NuMaps Lifetime for the first time. It took almost 45 minutes to complete the transfer to my laptop and subsequently to my Garmin StreetPilot 2720. Work well though and I can appreciate the new streets in my local area already added to the update since my 2008 maps. Hopefully, the quarterly updates will be shorter.

Unfortunately I had to return the product because it was not compatible with my 350. There should have been specific information about which Garmins, this product is compatible with. It would have saved me time and best buy. I have since purchased a Garmin 1250 and I do intend to purchase the lifetime update again. I will go to bestbuy and make sure it is compatible before I order it online.

We thought this was a much better deal than a one year update. Be sure you have LOTS of free space on your c drive before trying to install. We had to delete some old programs and files so there was enough room. The program does give you an opportunity to do that and the "try again" It took about 2 1/2 hours to download after we cleared the space. It updated properly and works perfectly now.

Only concern is the definition of life of the unit support. How long will Garmin support this unit? Is it 10 years or 2 years. Know that information would allow for a complete decision on costs over the life of the unit. Would recommend this as long as the life is over 7 years.

No issues whatsoever. Upgrade took approximately 1.5 hours to download and instal (using windows 7)l. After installation, Garmin rebooted and maps were updated and worked beautifully.

This program is a download from Garmin. It took over 14 hours to download only to learn that the download is corrupt. When Garmin was contacted, an e-mail was sent allegedly providing other programs to download to correct the problems. I followed the diredtions in the e-mail and then went through the download process again (another 14 hours). The problem was not resolved. Currently , my Garmin Nuvi cannot read maps and is basically worthless until (wow) June 10, 2009 when Garmin will launch the DVD with the 2010 maps. I spent over 2 hours on the telephone with Garmin Support only to have the last technician admit that they have had more problems with this downloand than any other. Perhaps the program should not be available until all the bugs have been worked out and the program is actuallhy operational. Today my computed crashed and I can't help but believe it had something to do with my attempted download from Garmin as my computer has acted strangely ever since the download. My Garmin Nuvi was working perfectly before I decided to update the maps. As I told the Garmin reprentative, I wish I had never touched this program. I purchased the new maps on May 2, 2009. It is now May 30, 2009 and my Nuvi is non-operational and will be until sometime after June 10, 2009. Lifetime map updating? No thank you. A complete waste of money, time and effort. Garmin support is non-supportive.

It all works great now but . . . .This did take almost 15 hours to download from the website. Be sure you update the software on your Garmin first, I didn't and I got an error message after the download. I had to go to the Garmin support website to find a solution.

I have owned Garmin GPS systems for about 5 years. Annual updates seemed pretty benign in the past, so I had hoped for the same with the lifetime map update to my Street Pilot C550. Not so. It took 4.5 hours to download, extract the program and actually load it on the Unit. During the process, between extraction and actually loading the C550, there were times when I was totally unaware of the update status. There must be a better way to add this update program to Garmin Units. Not very user friendly!

This product was easier to load than I thought. However, I have not used it on the road as of yet. Hopefully there will not be any issues.

I am very happy garmin is offering this product. I was going to buy it from here but they were out so I got it at AutoNavDirect and actually got it for alittle less. I recommend this item to all garmin owners.

The map update was easy to use and took an hour and a half to update, which to me is very reasonable considering the entire United States and Canada were made more current!

Did take about 3 hrs. to download from Garmin and load into nuvi 660. Had unlocking maps problem. I did download precedure a second time. Went to bed while second download was in progress, i was very disgusted but low and behold it worked like a charm the next morning.

This is the only way to go. You pay once and get updates for the lifetime of th eunit.

I bought my lifetime updates from Garmin and love it. Was easy to install and took about 40 minutes to update.

I bought this for my dad and it arrived not activated, so I had to drive an hour to a Best Buy store to have them activate the product. And then when it was uploaded on the GPS, it actually seemed to be a downgrade as there is now less information on the GPS then before. I was considering getting this for myself too but its not worth it!