Customer Ratings & Reviews

Installation went OK and was basically necessary because i have a propane line for gas, but I just found out (when I moved the stove to clean around/behind that they never installed an anti tip device, which I believe is mandatory and was supposed to be included.

The installers were professional and efficient—can’t say enough good things about Kyle, Evan, and Brendon—they went above and beyond in helping to resolve problems and ensure my new propane gas range was safely installed.

Professionally installed. did not have any issues. was smooth.

The technicians who installed my range well wonderful. This was the third attempt to install it and I was beginning to think the range would never be hooked up to the propane. They arrived when they said they would and promptly went to work. There was a problem with the shut off valve and they even went to Lowe’s to purchase the correct part. These people went far beyond what was expected of them.

Installer arrived without LP conversion kit. He then lied and said I should have gotten this in the mail. This was delayed a week already because again I was lied to about installers going to training on 1/3/23 and had to move the install to 1/10/23. I then found out it was back ordered. After delivery I was told the conversion kit is back ordered and can possibly be installed on 1/19/23. I paid almost $2000 with install for this. I will NEVER buy anything from Bestbuy again. They will go the way of Circuit City and other big box stores that has horrible customer service. They didn't even off a discount! NEVER AGAIN! I'll pay more instead of using BestBuy. Should be called WorstBuy

We were having issues with the flames on the burners on the low setting were too high, so we called to get a tech to come out and adjust the burners. He came out and adjusted them to our satisfaction, great job, well done.

I loove this gas range , the highest burner is amasingly fast, dont try to simmer on this one but there are 2 burners in back and a 5th burner in middle to do pancakes and grilled cheese

this review was for the second stove after which the first one failed within a few hours of installation. Second install went very well and all worked out after a few months of no oven

The third party installer was phenomenal. He was very professional and meticulous.

Great install. Delivery guy was super nice and did a great jon explaining features when he was done.

Installer was FAST doing the LPG conversion. He quickly showed me the burners working (about 10 seconds each) and burners showed blue flame but were not turned up to full flame. However, when I actually cooked on the stove the burners, when turned up past a low-medium , displayed very large yellow flames under the pots and pans. Yellow is not as hot as blue flame and discharges more pollutants and blackens pots and pans. I asked the propane gas supplier about this. He said the installer might not have adjusted something called the air damper. It is located deep in the stove and must be adjusted when converting from natural gas to LPG. I will ask Best Buy to service this problem and hope they will fix it. Otherwise a good stove

They came to do their job didn't have all the parts was a little upset that they got to come back in a week to do the conversion kit for my stove top

Service includes the swapping of the nozzles for the gas and the flex line installation. If you need to have your house converted to LP this is NOT the service. I thought they would install the line to the LP tank outside but they don't do that. They work fast and they found a quick and easy solution to converting my house to LP but they charge extra.

Great stove and price . Love The Griddle attachment. We had one burner that didnt always want to light so the manager of the store reccomend reacing it. I give 5 stars to the Lincoln store manager.

Despite initial misunderstandings as to the scope work required to bring electric and propane gas connections up to date, the actual work wend surprisingly smooth. The installation team, lead by David of Quality Kitchens, Inc., did a superb job. All work, including installation of new outlet, rerouting of gas line, upgrading breaker, and conversion to propane were completed to our satisfaction promptly and professionally. Crew is to be commended for their skills and knowledge of the product and code requirements.

Hard to rate something that hasn’t happened. And I have no ideal when it will.

Bought my new gas range….works great…oven heats up really fast! Even heating when baking! Top grill is easy to clean!

Life saver. This amazing company came in and fixed the mess that the previous installer did. I cannot remember the name of the initial installer to make everyone aware, but I do remember that the name had “brothers” in it. They were horrible. This company however, took there time and made sure the conversion from natural to propane a breeze. I took Best Buy over 2 months to make this happen.

We were impressed by the professionalism of the crew as well as the care and concern they showed while installing our new stove and conversion lp kit.

Knowledgeable installers, very neat and quick. It took a few weeks of cake and pie baking to form opinion. Oven surfaces are easy to spot clean if pie overflows. Overall I’m very happy with purchase.