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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1823 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, installation, and performance of this 1.7 Cu. Ft. Over-the-Range Microwave. Many appreciate its size, price, and the various features it offers, along with its attractive appearance and quiet operation. However, some customers have noted concerns about the door's sturdiness and the control panel's ease of use and susceptibility to scratches. A few also mentioned issues with fingerprint smudging and the microwave's light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,823 reviews
  • Rated 4 out of 5 stars

    Good, basic microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually placed an order for this microwave in mid May. The item did not come in & order cancelled. I placed a second order early June which was ready for pick up late June, and was installed early July. Installation was made using the previous wall bracket, but more holes were required to attach to the upper cabinet. Not too bad, took about an hour with 2 people. The microwave operates as expected, although it is still new. Hope it lasts longer than the last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends perfectly with our remodeling job caused by Hurricane Melton

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use works efficiently Quick easy to use with limited training

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect microwave for the kitchen i remodel and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slate kitchen appliance pkg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, warms quickly and cooks evenly!! Both the whole kitchen appliance pkg and we love this color. GE made an amazing product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brand new and out of the box, it works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,so good; only time will tell! It was a little difficult to install. I expected the mounting to be the same as the exact same model it replaced. It seems a lot flimsier than my old microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it for 2-3 weeks, it's performing to my satisfaction. It's a little louder than my previous microwave and seems "labored" at start up but it warms/cooks well, so far. Typical plastic where you'd expect it in today's world of manufacturing. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product to replace your current microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised the dimensions were accurate installation was easy and product works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My newly installed GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to installed…I installed by my own…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase, really good quality works excellent very easy to use and clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please don’t buy a GE kitchen appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t buy this microwave. I rarely write review but enough is enough. I have had two of these microwaves one lasted a week another a month and a half. The first I returned to Best Buy because it was under 15 days. I bought the second because I was assured that I must have got lemon. I feel foolish that I listened but I did and the other microwave lasted over the return date to Best Buy and the factory warranty took over (even though I purchased an extended warranty form Best Buy, nonetheless, the GE factory warranty is the one I was told to use by Best Buy). It has since been 4 months with no fix. The first scheduled appointment (which took 6 weeks) I was told a part was needed and a re-schedule date was made. I took the day off to meet the repairman when I received a phone call late in the day and was told the part had not arrived and they would have to reschedule again. I was also told that the part would have to be sent to my house and should call to have someone promptly repair the microwave. Well the part has finally shown up three weeks later and every time I call l’m I hung up on if the phone even gets through. The website is no help either. As I’m writing this review I’ve finally got through and I’ve been on hold for 2 hour and 14 minutes and on my wife’s phone 2 hours. Firstly Best Buy has little help and GE has been horrendous, I will never buy another GE product and if I can save anyone else from this experience I at least done something. I should just go buy another brand of microwave and eat the cost, because, I need a microwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are truly sorry to hear about the difficulties you have had with your microwave and with getting the unit repaired in a timely manner. This is not the owner experience we want for you and can understand your disappointment and frustration. If you are continuing to have trouble getting an appointment scheduled to have your microwave repaired, please reach out to us on one of our social channels so we can review your situation further. We want to restore your faith in our brand. Kind regards - Vikki@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out well. I bought it as an open box and the only thing that it was missing was the mounting plate. Other than that everything worked perfect. It went right on to the existing mounting plate from the old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy install good value for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good directions! Installation went well needed to re configure blower for out side exhaust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the team member helping to narrow down the right microwave within my budget. It’s a great product and they provided excellent timely installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent over the range microwave; I really like it. It's not as loud as my previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the previously existing microwave and I’ve been truly happy with it! It’s a perfect fit!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt seem to heat my food as well as my previous microwave. It does look better though when you touch it, it leaves fingerprint smudges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very spacious on the inside. For the price- highly recommend note: I had to redrill the the holes to mount, they were off about 1 inch from the original GE install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave! I have only had a countertop micro, and finally bought this for the wall. Best decision!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    liking this microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise level (fan and the alert) not too bad, and looks great.

    I would recommend this to a friend
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