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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1519 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, size, and features of the 1.9 Cu. Ft. Over-the-Range Microwave with Steam Cleaning. Many appreciate the microwave's performance, quiet operation, and attractive appearance. While some users noted minor concerns about the door's sturdiness and the fan's functionality, the positive feedback significantly outweighs the negative. Overall, the microwave receives high praise for its user-friendliness and convenient features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,519 reviews
  • Pros mentioned:
    Installation, Size

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this microwave, and I’m extremely impressed! The price was unbeatable for the quality you’re getting. It’s very spacious, which makes heating larger dishes a breeze. Plus, the installation was super easy – I had it set up and ready to use in no time. The microwave works efficiently, heats evenly, and looks sleek in my kitchen. If you’re looking for a great, affordable microwave with plenty of room and easy setup, this is definitely the one to go for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price. Easy to install and has many features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Size

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is beautiful in person, super spacious, and easy to use. I originally was looking for a microwave with lots of features, and this one seem to hit the mark. After delivery, I found that I didn’t really need use for those features, but still decided to keep the microwave because of it’s utility and sharp look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GE MICROWAVE addition!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a very reasonably priced microwave (looks, space, functionality, efficiency). Looking forward to enjoying our daily microwave use for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Perfect addition to my new kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave, so many great features! Looks so sleek, the perfect compliment to my new range! I couldn’t be happier, unless I wni the money for the reviews! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Good microwave for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was at a good price, with the discount. It works better snd has a lot more options than my older one. Im looking forward to trying out all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install yourself. You do NOT need a bump out kit unless your cabinets are deeper then 15” even if you have a 36” opening width for an older microwave like I do. I unfortunately listened to bad online advice. The filler kits are hard to find and are back ordered everywhere as of this writing but I was able to find one on eBay. Check the General Electric site for the right kit for this model as there are different ones. Marking a centerline is most important. One last install tip: don’t over tighten the bolts on top because the receiving jackets will lose their grip. My wife love the darker stove-like interior and says it’s much easier to clean then the white ones. Worth the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful installation by Bestbuy. Looks nice and nice featuures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave for kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave, it matches my kitchen set perfectly. The microwave is quiet and is user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Keypad

    Rated 2 out of 5 stars

    Failed after 14 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave in September 2023. Shortly after installation, the laminate on the keypad started bubbling up in several places, and now it appears the magnetron has failed. The keypad still works, the timer counts down, and the platter rotates but the oven never turns on to heat what we put inside. This is the second microwave of this model we have had. The keypad changed between the first and second, which may be related to why it deformed. The first lasted roughly ten years with no keypad issues, so we were hoping for the same this time. I guess we need to look for a different model now.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention and can understand your disappointment when your microwave unit fails. If you haven’t already, we would suggest calling our service team to get one of our technicians out to look at the microwave for you. We are confident they will be able to help get it working properly. They can be reached at (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. GE_Appliances

  • Rated 4 out of 5 stars

    Replaced my 25 year old GE with this one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 25 year old GE with this one. It went out with a bang about a month ago. This one was missing the mouthing bracket and hardware out of the box. I called Best Buy and they said I had to box it back up and return it to the store it was purchased at. They would either supply the missing parts or take it back. But that wasn’t really an option as it was 75 miles away. It’s hard to find white appliances in stock anymore. I called GE and they had it shipped out same day. FedEx dropped the ball on the shipping, but that’s another long story. Parts arrived a week later and now it’s installed and working good. GE has always been good to work with. I’ve had a few customer service things that have alway been taken care of timely. Installation went alright. I wish it would have used the same mounting bracket and holes as the old one. I had some problems lining up the top holes even though I marked them with the template, and measured them 5 times. I think the mounting bracket could have been an 1/8” lower than what it called for, again measured several times. It seems to work, time will tell if it lasts 25 years like the old one did. I don’t have high hopes as anything made now never lasts. I wasn’t sure about the top venting recirculating vent, as my old one vented out the front. I was worried that it would vent onto my wooden cabinets. It does blow air on to the cabinets, but I haven’t cooked enough under it to see if it will blow steam onto them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to use & installation wasn’t to bad, pretty simple. Looks great & works good so far. Have been using it for 3 months now..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fantastic microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is lovely looking, made with quality. The silver cleans easily. I love the microwave Steam Clean feature and express cook from 1 minute to 9 minutes. I also love the sensor feature for popcorn, potato, beverage etc. it has a large tray to warm big food containers up.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, thank you so much for taking the time to leave this review. We are so glad that you love the steam clean, express cook, and sensor cooking features of this microwave, along with the cleanability of the stainless steel. Our product teams and designers have been hard at work bringing together every detail, and they will be so happy to hear about your satisfaction with this purchase. If you ever need any assistance from us in the future, please know that we are always here to help. -Elliot@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price justifies the quality of the product. Easy to use and the sensor that identifies how big the object inside is works very well. I was surprised and pleased with the intensity of the 4 suction modes, although it is a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GR-1.9 Cu. Ft. over the range microwave oven.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave oven works great for a cabinet mounted oven. We wanted a second microwave to and this one works great with plenty of room inside of it for the food. Plus it has many easy-to-use features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Easy to install. Extra large rotating plate is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new over the range microwave to replace our over 20-year-old one. We already had a GE slate fridge and range so we got the GE slate microwave to match. Looks great. The slate color is so much better than stainless steel it doesn't show fingerprints. This microwave has a ton of features like sensor cooking, easy starting by 1 to 5 minutes in one touch, had 30 seconds button to start the microwave in one touch. It has steam cleaning. Event fan has four speed settings, surface light has two settings and you can replace the 50 watt halogen bulb with a G8 LED bulb from Amazon and it's way brighter and uses less energy and runs cooler than the halogen bulb. The interior is a little dark because it has the enamel surface to make it easier to clean, wish the bulb was brighter or had multiple in the interior. But overall great microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easily fit into our existing space. (replaced an old, broken microwave)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over-the-Stove Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful fit for my kitchen. Works great and looks great!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad you're loving your microwave! We always want to provide a high-quality product, and we're confident the unit will continue to be a great fit for your needs for many years to come. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave unit. Good price and easy to install. Very powerful and heats food evenly. Operates quietly and has good ventilation to pull fumes and steam off the stove. I only wish the buttons were easier to see.

    I would recommend this to a friend
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