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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 60 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the size of the 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost, frequently citing that it's a great fit for their kitchens and families. Many appreciate the ample interior space, describing it as "large" and perfect for their needs. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 60 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Replacement for Old Models and Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model GCST20S1WSS is nearly identical to a 2010 model JEB 1860SM1SS, which I just replaced using the existing trim. The term “countertop” means it could be used on the counter or placed in an opening above the oven as I did. Open the oven door and unscrew the four pan screws holding the trim, remove and set aside. Remove the screws holding the bottom inner trim mounting frame from the cabinet opening edge. With a helper, slide the old oven out, unplug it from the 110 outlet at the rear of the cabinet. Important. Before inserting the new, you must unlock the child proof oven door using the thumb screw on the right side and permanently unlock it per the instructions by turning the thumb screw with a Phillips head. Slide in the new unlocked oven and reinstall the trim.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your feedback with us. Please know that this microwave is countertop installation only. Installing it above your range is not recommended, as it will void your warranty. We also don't recommend altering the trim or door of your unit. GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large size microwave for family of five

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for my kitchen and family of 5. I was confused whether to buy 1.5 versus 2 ft. I am very happy with my choice. It fits perfectly well on my kitchen island. It does not come with choices of colors as far as I know. Indian match exactly with the color of my refrigerator.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your experience and are glad you chose a GE Appliance unit for your home! This unit does come in black and white and well for the color options. We are happy to hear yours is fitting perfectly in your space and think you'll be impressed with its features for a very long time! Dianna@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Best Microwave Ive Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a little bigger than I planned (thats on me for not using a tape measure), this thing pumps out power and cooks my food with consistency. Previously, I had to adjust or outright abandon some deep frozen foods because the previous wasnt powerful enough. This is also large enough to accommodate my much larger, American-sized plates (we do love our food here). My tenants also grew to love it and it was a much more economical option that doing new wiring for an over the range version. Absolutely worth buying preowned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New wave cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace older microwave. The old microwave was a beast and didn’t play well with others. This microwave has a large cooking area and just enough technical controls that don’t overwhelm the cook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. The store rep looked up my model number. Ordered the exact same microwave. Fits perfectly into my existing frame. Delivered on time. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simpe, affordable, beautiful technology

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, affordable, beautiful looking appliance. Hope this one lasts 15 years like my old one. Love the size, power & features versus the cost. Open/close handle needs some work, makes a tinny noise. The whole unit is a little louder than my old one, possibly because of the size & its location withing a base cabinet, but I can live with that. Purchased the 4 year extended warranty & hope I don't need it. Came nicely boxed without gouges on the box. Stainless steel outside & white powder coated inside is just what I wanted. The cons: very noisy & no feature to shut off turntable when cooking a casserole. Easy set up & very easy registration.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your continued loyalty to GE Appliances and for choosing us again for your home! We're happy to hear that the size, power, and features of your new appliance meet your needs, and we appreciate your thoughtful feedback on areas where we can improve the design. Your input is valuable as we continue to enhance our products. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great counter top microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great not too big but not too small. The sensory cooking works great! Large glass cooking area. The only part that could be better are the Start and clear buttons but after you use it, it gets easier.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you're enjoying your countertop microwave and its convenient features like sensor cooking and the spacious interior! We appreciate your feedback on the buttons and are happy to hear it’s getting easier with use. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave works great for reheating and it has room for bigger dishes ,the popcorn setting is great all of the cernals pop

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE all the updated features(from my previous microwave) & so easy to use. Nice big size, fits on my counter wonderfully & worth the price.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying your new microwave and all its updated features! It’s great to know it fits perfectly in your space and delivers the convenience and value you were looking for. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE counter microwave - good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size was not as user friendly for first day but better now and a lot less sound when cooking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice microwave. It works well but shows fingerprints on the place to open the door. It has similar features to out previous one but buttons are not as easy to read. Like the reheat button, very similar to the unit we replaced, which was about 30 years old. The beverage button makes coffee too hot to drink and even hard to touch. Overall we like this unit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear you're enjoying the microwave’s performance and familiar features like the reheat option. For keeping the exterior looking its best, we recommend cleaning it with a sudsy cloth, then rinsing and drying thoroughly to help reduce the appearance of fingerprints. Thanks for sharing your feedback and for choosing GE Appliances for your home! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been running perfectly from day of purchase little over 2 months. Easy to use and kids have no issues with figuring out how to use it.. Did disable child lock via the little turn button on the side, that was annoying but might be helpful with super young kids. Like the large size compared to our old one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear your microwave has been working smoothly and that your family finds it easy to use! The spacious interior sounds like a great upgrade, and it's good to know you were able to adjust the child lock feature to suit your needs. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    VERY PLEASED WITH PRODUCT SO FAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my existing built-in microwave. It was easy to install and my existing trim kit fit perfectly. I can't speak to the durability of this machine since I've only had it for about a month, but it does the job fine and seems to be well made. I would not hesitate to recommend this product at this point.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear your new microwave was easy to install and is working well with your existing setup. We’re glad you’re pleased with its performance so far and truly appreciate the recommendation! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast safe shipping, very nice looking and works great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE Microwave from Best Buy does a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE Microwave with Stainless Steel finish was purchased through Best Buy. This is a great countertop microwave that fits right into a counter compartment above my Stainless Steel oven. Microwave works great large compartment and complete but straightforward set of controls.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE 20 Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a sleek stainless steel front with a large internal capacity can fit 8 pd turkey as a point of reference. Great buy for the price with many years ahead.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Fits perfect in my space. Replaced an older model that was 15 years old and still working.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're confident your new microwave will serve you just as well as your previous one, and it's wonderful to hear it fits perfectly in your space. We appreciate you being part of the GE Appliances family! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Microwave, Nice size works well, I bought one for myself last year when my old one gave out and just purchased another one for the office I work at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second microwave of this type that we have and it's great. It is very powerful and cooks faster than normal. Great for almost all occasions.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your business, and we are so glad to hear you are pleased with your purchase. This model has great features including the great 1200 Watts of power and the extra-large turntable at 16 inches. The add 30 seconds pad is a consumer favorite feature that allows you to easily add more time by pressing it multiple times if desired. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    In-wall Microwave replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, excellent power and all the convenient features. This was a replacement for my in-wall unit and I was able to use my same trim kit with minor modifications. Looks like the original!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re happy to hear your new microwave is performing well and that it worked with your existing trim kit with just a few adjustments. It’s wonderful that the updated unit blends in seamlessly with your original setup! Thanks for sharing your positive feedback. Lauren@GEAppliances GE_Appliances

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