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Customer Ratings & Reviews

Your price for this item is $1,599.99
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The comparable value price is $2,069.99
Deal ends Jul 17, 2025

Customer reviews

Rating 4.3 out of 5 stars with 476 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its quiet operation, counter depth design, and well-functioning ice maker. Many customers also find it affordable and appreciate its adjustable shelves, fingerprint-resistant finish, and efficient cooling system. While some customers have mentioned that it has less space compared to other models, the majority of customers are pleased with its size and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 476 reviews
  • Pros mentioned:
    Ice maker, Quiet

    Rated 5 out of 5 stars

    I LOVE My Fridge. *** Highly Recommend ***

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this refrigerator!! The outside door "crushed ice" feature lands in my glass every single time without any off spray or mess. Extremely quiet. I put my Stanley water bottle placed in there for water and can walk away while it pours perfectly without a spill. Unfortunately, I have to return it for a smaller G.E. (33" French Door, Counter Depth) because the freezer didn't open all the way with my wall, so keep that in mind if you're in my situation. (I should have been alarmed when the BB Delivery men had to take my baseboards and door trim off to push it in). I STILL HIGHLY RECOMMEND! Enjoyed it for 3 months.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and for being a loyal GE Appliance customer. We hope you were able to find another GE Appliance refrigerator similar to this one that fit better in your space. If we can help with anything in the future feel free to reach out to us on any of our social media pages. Dianna@GEAppliances GE_Appliances

  • Pros mentioned:
    Affordable, Ice maker, Quiet

    Rated 5 out of 5 stars

    GE Side by Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is quite and great for smaller kitchen spaces. It is very spacious inside with plenty of storage space. Freezer has a lot of storage space and can hold those large pizzas perfectly. Ice maker works great and the water tastes just like bottled water. This refrigerator is perfect for our family and eazy on your pocket book.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, reliable, and unobtrusive. We are happy with our new refrigerator and with the adjustability of the shelves to accommodate items of different sizes. The water and ice dispensers are simple to operate and the ample interior lighting is a plus. We are very happy with our new fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Quiet

    Rated 4 out of 5 stars

    Great Side by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading other customers complaints about compressor noise and ice maker issues, I was crossing my fingers that this GE refrigerator would be better. It’s been 4 weeks since I installed the refrigerator and have no complaints as there are no loud noises and ice maker makes lots of ice. I did have to buy another fresh food door bin as 5 wasn’t enough. Otherwise I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit for a month now and it's great. The compact size fits well with the counter and the doors are designed to open all the way even though I have it pushed in flush to the counter. My last fridge had to be pulled out a couple inches to open the doors all the way. It's also VERY quiet which is nice as my living area and kitchen are all together. The ice maker is also working well and holds a lot of ice. Finally, the temperature is consistent and cold. So far very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Just Perfect For Us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this latest refrigerator purchase, my wife decided on a counter-depth side-by-side to meet her need of convenience and her desire for a more built-in look. She left it up to me to choose the right one, her only stipulation being a fingerprint-resistent stainless steel finish. Though that limited the choices I found this GE on sale at Best Buy. It was delivered and installed perfectly as only Best Buy can do, and it has been even better than I expected. It is well-made and provides smooth operation. It is also very quiet which is a great relief after our last one. I'm very pleased with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG for 15 years but definitely paid a bundle for it. Didn't want to that again.this fridge so far has been great. Always wanted a counter depth fridge and this was is super spacious for my needs. Love the water and ice on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge …nice updated lighting.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace exact model from 2015 that was flood damaged after hurricane in Sept. In the specs it is listed at 69.5 inches high…. But that is the height of the box…the doors have been changed and are 71 1/2 inches tall….blocking the over fridge cabinet doors which clear the hinge mechanism, but not the extra inch over the hinge that was not on the earlier version. I have a cabinet guy coming to trim the doors….

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Perfect refrigerator for our family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I was worried the counter depth would not have enough space for my family of 4. In the few weeks I’ve had it, I haven’t been able to fill near all the space. The external dispenser works great and so far, no problems. The dimensions were right on and I’m glad I chose the counter depth! It looks very uniform in our kitchen and doesn’t hang way out like regular units.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works well for the price. Got this to replace a $3500 French door fridge that stopped working. At more than half the price, I’m completely satisfied. Yes, it is “louder” but I really couldn’t care less, and the noise is still hardly noticeable. If I wanted super whisper quiet, I would have bought another $3500 fridge. Otherwise, keeps stuff cold and frozen as a fridge should, and looks good doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Replaces a huge built-in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our built-in needed repair and the estimates were through the roof. (Over $1000). We needed a cost effective replacement, and researched dozens of brands and models. We finally settled on the GE for its name and quality; plus it looked great. We’re had it for several weeks and absolutely love it. Nice features including the ice and water dispenser, which we never had before..

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Fit our needs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stainless steel counter depth fit our confined space. It works for our two person needs, but might be too small for a family. It is quiet, door ajar, water, ice , light in door are convenient. When checking filter price we found they are very pricey for replacement recommended every 6 mo. If this important to you check price in advance. Easy to replace inside upper corner. GE set makes the kitchen look high end.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I wish I hadn't chosen this fridge. First, the freezer shelves just seem at inconvenient spacing, and modifying them makes the distance between shelves either too tall or too short; I know this is subjective, but it may be useful to find a model in real life and check it out before buying online. Second, the water/ice dispenser is terrible. The crushed ice function is terrible, with little to no distinction between the cubes function and crushed function. If I use the crushed ice function, and get a cup of ice, and pick out the full cubes to only leave the crushed ice, I am left with approximately 1/4 of a cup. It simply does not work. Also, the water spigot is angled in such a way that you have to be very careful to hold your cup just right in order for the water not to splash out over your hand or onto the floor. Third, at exactly one month and one week after the one year warranty ended, one of the drawers in the bottom of the fridge just snapped, and broke. The replacement is $109 (and of course out of stock). I shouldn't be surprised, because from the beginning I thought that all of the drawers and plastic used seem sort of thin and flimsy, and I guess I was right. This refrigerator is a real disappointment, and I really wish I had chosen something else. Please find a model irl and inspect it before you buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    It's Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity fir a Counter-Depth model. Efficient and accurate cooling, surpringly quiet, flawless finish and well-made interior. Is on wheels for easy coil cleaning. Has all of the features you could want, with none of the ridiculous or extraneous ones you don't need. Best if all, reasonably priced. Thank you GE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Water/ice dispenser is wonderful with a little light. Inside is bright and roomy. There’s just 2 of us in a small house, so we needed something more apartment sized. Can’t wait to buy the matching stove!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE counter-depth side by side fits our need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a GE Profile that we had for 16 years. We are pleased that it fits our space, and only a bit sad that it is no longer available in white to match our cabinets. The shelves and drawers work well. Unfortunately, there is a dripping sound that had me pulling out the unit to see if the water line was leaking. GE says this is normal due to defrosting and/or ice making. Since we appreciate having ice and water in the door, we’ll have to live with it. We were also lucky to get it, since many are on back order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig has surprising capacity for its size. It's very well designed. It's beautiful and classy. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only fridge we could find that fits our space. We’ve now had it five months and have no major complaints. The layout is good for both fridge and freezer. The ice maker has a tendency to get jammed (not a problem unique to this model!) and is not as easy to get in and out as is the case with some other models, but overall we are satisfied with our purchase and found the price reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Counter Depth Beauty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has good interior layout with all the must have features! Stainless steel is perfect and the counter depth is a must have for a compact kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator the ice maker is amazing and the water is always fresh and cold!!

    I would recommend this to a friend
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