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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 328 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers find value in the space-saving design, large capacity, and user-friendly features of the 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Gas Dryer Laundry Center. While some customers appreciate the agitator, others have concerns about noise and reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 328 reviews
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Reasonably priced stack washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am happy with the machine. Even though the stack unit is small the inside spaces are a great size....no problem for drying and washing large sheets and towels. My disappointment is that the washer is noisy. I make sure there is enough water per load and I try to do loads on light to help. Also the agitator does tend to twist large items. They look like a rope after the spin cycle no matter how I load it so that the inside of the drum is balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit ! I have owned some of the nicest sets of front loaders from Maytag to LG and all were not worth the premium cost. Even the cadillac speed queen the salesman didn’t recommend their front loaders either. So yes, I’m done! For me this Unit make sense, A top load washer with a front load dryer. You can find this unit in many apartments today and are very serviceable. I been using this GE and it’s relatively quiet and very functional, most of all my wife likes it! With different water levels. It may not look very impressive in today’s standards, but if I should be in need of a service call, I will not be scared

    I would recommend this to a friend
  • Pros mentioned:
    Space saver

    Rated 5 out of 5 stars

    Happy! Thank you little brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a first time owner I’m over the moon. It’s a space saver but both washer and dryer are super spacious. It works well. I’m still learning how to use it. I want to be able to use every cycle on both machines as they should be, Enjoy your day!

    I would recommend this to a friend
  • Pros mentioned:
    Space saver

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that this is bigger than my old one...can do less loads. great space saver!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    All works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed seems to be working fine does make a little bit of noise, I built it into my first floor no more up an down stairs we will get used to the noise worth it

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Dryer doesn’t work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using this 2 years, dryer doesn’t work. Repair cost will be around USD500. They said that 3pcs of thermometers need to be replaced due to high Temperature. But i think dryer’s feature shoulf anti-high temperature

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Good purchase for a stackable laundry unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, definitely recommend to use the cycle higher from load to use more water if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stackable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine - fits space while being "full size"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase wife very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer combo work just as they should low vibration no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer/dryer for our condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, performs great, fits perfect and my wife is happy with it....

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Nice compact washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a month but so far so good! Fits a good amount of cloths(one Medium basket of clothes) or 1 large blanket. Don’t over fill or else it will shake like crazy and make loud noises!( washes my clothes amazing I use Persil detergent and if I’m washing hot I’ll throw in some borax!) I don’t use fabric softener or fabric sheets because every is recommending not to! So I use Downey rinse and refresh in washer and I use dryer balls no fabric sheets. With all that I haven’t had any trouble with the machine!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Space saver

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small space (closet area). Setup was easy and did not take very long. I replaced my unit which was almost 30 years old and it washes and drys much faster whichl saves on utilities. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the multiple settings, but it’s noisy. I like that the washer has an agitator and it doesn’t take long for the clothes to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Space saver
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Stackable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable washer/dryer was a good option because of very limited space. The washing cycle is a bit noisy. Retrieving the laundry from the washer is a bit tricky because of the limited opening .

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great Machine but noisy agitator (normal)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought something was wrong with the agitator on my new unit because of the noise, like a constant rubbing sound. Its’s normal. If you go to the GE website and put in your model# there are videos as to sounds and funtions that it normally makes. I think alot of customers actually have the shipping bolt still in…advice: Read your manual and save yourself worry and aggravation. These newer units are water/energy programmed and don’t funtion like past models, the water is less and wash/soak spin time is longer. I adjust my load. The dryer is very spacious, quiet and dries my clothes quickly. My clothes are clean and I am liking my new unit more and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've had the first one they brought and there was forklift damage getting a new one replaced with this one was a little hectic but once I got the second one no problems easy to work with self-explanatory something to get used to being a brand new one but overall I would definitely recommend it doesn't take up a lot of room either. It's also quiet for me anyways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works in a pretty fast pace. Drys well. Doesn’t make too much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Works well

    Rated 5 out of 5 stars

    Great Washer/Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works very and is simple to use. It also packs a large capacity into a size that works well in small spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience at Best Buy purchasing my washer and dryer as well as the delivery was fantastic. Thank you so much Best Buy. Washer and dryer is great capacity for the size.

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 4 out of 5 stars

    washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, but the venting options were not as indicated in online description and the new one we got was damaged (dented in a few places) - we have talked to managers multiple times saying someone will follow up on it with us, but have not in more than a month. Machine itself works good.

    I would recommend this to a friend
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