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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.1 out of 5 stars with 547 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers love the 3.9 Cu. Ft. 16-Cycle Top-Loading Washer for its quiet operation, excellent cleaning performance, and large capacity, making it easy to handle big loads of laundry. Many appreciate its ease of use and energy efficiency, along with its reasonable price. However, some users have reported issues with the agitator. The spacious tub size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 547 reviews
  • Pros mentioned:
    Ease of use, Noise level, Spin cycle

    Rated 5 out of 5 stars

    Love this washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a very large, stainless steel tub. Extremely quiet, but very efficient. We have children who do their own laundry and this machine is very user friendly. The automatic fill setting is a plus and takes the guessing out of how much water should be used per load. The spin cycle is super efficient and has really helped in reducing the drying time. Overall, a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best washer with agitator & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main goal for a washer is clean clothes without any extra hassles. I don't want to have to worry about mold, soap buildup, and smell that many of the new washers have unless you take extra precautions to do extra rinse cycles, air out or wipe down. After much research, it also seemed that washers with agitators got clothes cleaner & were a lot less expensive. The disadvantages were they were harder on clothes & they were not as pretty or modern looking. My clothes were fine with my old washer & the new washer is much more gentle than the old. Both old & new have cycles for hand wash & delicates when needed. This one is really quiet, too. There is not a large selection of agitator washers but this one being energy efficient seemed to be the best choice to get my clothes clean, hassle-free!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    A really good washer if you are looking for non-HE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed my new washing machine. I'm glad I found a big non-HE with an agitator. The installer didn't necessarily care for this model, which worried me a little. It has been working great for us. The tub is HUGE compared to our old machine. Our older dryer has a hard time getting the larger loads dry. We have to remind ourselves to not do such large loads of laundry. It is very quiet as well. We have to open our laundry room door just to see if it's running. No complaints or problems thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleans clothes. What more do you want?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought this to replace a Samsung HE top loader that kept having problems. I just wanted an old school washing machine like my old one but they are getting harder to find. I am sometimes baffled by the HE thing. Sure they use less water, but the run twice as long. Most HE washers don't use enough water, take too long to clean, and do a poor job of cleaning. This one has an agitator and a manual setting that makes it work just like your old one did. It has an auto sensing feature that makes it HE, but I never use it. Cleans clothes. Relatively quiet. No complaints so far. Doesn't hold as many clothes as the Samsung, but they come out clean and that's more important to me. It is also less digital and hopefully will be easier to work on.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Glad to hear you are happy with your washer Rarmc!
      Lisa from GE.GE_Appliances

  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good washer - just a little louder than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer now for a few months. I will say that it's been good so far. We have used the 'auto sensor' for the water level and haven't had any of the issues some people described (clothes not wet). For us, it's worked out great. One of the biggest changes we noticed was how dry the clothes are when the cycle is done. We can dry an average load in 50 minutes - whereas before we had to dry them for 70-80 minutes. The spin cycle on this washer is certainly better than our old machine. It is louder than our old washer. When it starts to spin, you know it. Our washroom is next to our living room, so it's quite noticeable at night when we're trying to watch TV. However, we've since gotten used to it and barely notice it now. Visiting guests do wonder what is trying to land in our backyard. Overall - we're very pleased with the washer. The reason I gave it 4 stars and not 5 is for noise.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Bryan - this is Nancy at GE Appliances. We are pleased to hear that your washer is working well for you so far. We're glad it is saving you money with regard to decreasing the dryer run time. If the spin cycle is loud, please verify that the unit is level and be certain not to overload the washer. If it is banging or shaking during the spin cycle, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances! GE_Appliances

  • Pros mentioned:
    Ease of use, Noise level, Spin cycle

    Rated 5 out of 5 stars

    Keeps My Clothes Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a basic, but energy efficient top loading washer and this washer fit the bill! The washer is energy and water efficient, quiet, and easy to use! My husband and I have "normal" washer needs--clean clothes for work (office jobs) and play (ballet, biking, hiking), clean kitchen, bath and bed linens, and the occasional dog bed/blanket washing. We have had clean clothes/linens with every wash, the regular spin cycle gets them ready for the dryer, and the washer pauses if you lift the lid to throw in a last minute item. We are looking forward to many years of clean clothes! (p.s. the matching dryer is pretty swell too!)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Spin cycle

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine! Different settings for the size of load your doing. Large capacity drum for the extra large loads you have. Gets the clothes clean and they don't come out all twisted up. The spin cycle gets so much of the water out it doesn't take as long to dry them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Spin cycle

    Rated 5 out of 5 stars

    Amazing buy at an amazing price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washing machine. Very simple to use and has features that most more expensive machines normally have. One feature I love is the 2nd rinse option and extra spin cycle. Operation is very quiet and my clothes come out great. Very happy with this selection.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Nice very quite machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine ok so far, only had for 3 weeks. Only use the manual water level settings, the auto precise fill settings will not cover your clothes with water. Once you set the wash cycle, you can not change it or it will dump the water already in it and start over, so be sure to set it right the first time. The spin cycle seem to last for a very long time. Very different quite sound while washing cycles. Seems to get clothes clean when you get enough water in it.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Steve57 - this is Nancy at GE. Thanks for providing your feedback. We're glad to know that you like the manual water level selections and how quiet the washer is when it's washing. Thanks for choosing GE! GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer and am so pleased with its performance. I wanted a top-loading washer that was not HE. This washer is pretty much a hybrid. I like the automatic water fill feature instead of deciding "is my wash load a small or a medium?" I let the machine decide and fill the water level accordingly. (Some have complained that the water does not fill that high. This is a water saving machine, but my clothes do get very clean. Do not judge how well the washer is working by peeking at the water levels) .But for those who prefer not to use that feature (the automatic water fill feature), you can turn the knob to Max, extra large, large, medium and small, depending upon how much laundry you have. I love that there are settings for towels and/or sheets, for jeans and for colors. I do not find the washer noisy at all. In fact, sometimes I don't even know it's running, it is so quiet. The only possible drawback for some people may be how deep the drum is. I can only say to try it out first and see if you can reach the bottom of the washer before you buy it. A+ GE washer overall, I am so happy that I bought it. And the Best Buy delivery was flawless. Juan (I think his name was) was amazingly professional and efficient. He hooked the washer up in no time flat and hauled away the old one. A+ to Best Buy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Solid basic washer that does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not fancy, this washer offers a variety of features to address most all washing needs. Reading the instructions is very helpful to know how to take advantage of the features. My only complaint is that for items that have thin straps it is best to wash them using a delicates washing bag as the straps sometimes get caught in the agitator. We have had it for just over a month and are pleased with the performance and value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like the traditional washer, but control panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want a high efficiency washer, but it is hard to find a conventional washer these days. This is the only one that I could find that met my requirements. I like the large stainless steel drum and the quiet operation of the washer. I wish the control settings were true analog rather than electronic-not user friendly. If you change a setting after you push the start button, the washer will stop filling with water and the water will start draining out. The same thing happens if you lift the lid after you push the start button.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer can fit a lot. It does a good job cleaning and doesn't take too long. It's pretty quiet too. I'd recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Spin cycle

    Rated 4 out of 5 stars

    Good washer with an agitator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of variations in picking differnt wash cycles, water level, temperature, colors, whites, permanent press, delicate, and even towel/sheets option which makes me love this washer. I cannot really say anything bad about this washer so far. Very easy and self explanatory to operate.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Nbrown - this is Nancy at GE Appliances. We are glad to hear that you like your new washer. It is a very nice model. We hope you enjoy it for many years to come. Thanks for providing your feedback and for choosing GE! GE_Appliances

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Top Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I wanted a top load washer with a large agitator - not a short stubby HE one - as I had heard (and I knew from experience) that these types of washers don't clean clothes well. This washer has more washing options than you will ever need and is very quiet. I really like the push button start and the automatic water fill level option. The capacity is HUGE. It does seem to take longer to wash a load than my old washer did and, of course, everything is plastic. Finally, the price was very reasonable compared to other washers. I'd highly recommend this purchase if you are looking for a top load washer with a large agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second GE washer. It has 16 cycles and does a great job on cleaning clothes. I like the different cycles and it has a big tube, so it holds a lot of clothes. Best Buy did a price match and I got it at a great price. Delivered and installed as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So little water used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this machine based on budget the fact it was not an HE washer and that it still had an agitator. I had to get use to the fact that it does not use a lot of water. Even the super load only use a small portion of water. It does get my clothes clean. It is really quiet. You only hear the click of the agitator when it is adjusting the load. I do wish it had a load a spot for the detergent so that when you use the precise water fill mode it could mix the detergent in better. So I just always use a manual load. Another thing is you can't change from a manual water load mode to the precise mode it will drain all the water and start over. So know what you want before you start. The drum of the washer is huge and deep. I like that. Overall it is a great washer. I probably should have stayed simple and got the matching dryer. Good product and great price.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello GESteamDryer - this is Nancy at GE. This is a wonderful Energy Star washer. We're glad it is getting your clothing clean and that it is very quiet for you. Please keep in mind that the Power Rinse option can be used to provide a deep fill rinse. Thanks for choosing GE and for sharing your feedback! GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level, Spin cycle

    Rated 4 out of 5 stars

    Wife is happy with this purchase, I am happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free and quick delivery was a big plus and they hauled away old machine. The new washing machine is quiet, gets clothes clean and sounds like a jet when the spin cycle gets going, not loud at all. Which results in drier clothes going into the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the unit for about 2 months. If you are looking for a large capacity washer for a small footprint size with the basic features, then look no further. This washer creates little noise and has a nice auto fill feature that detects the load size automatically. I highly recommend it for a value buy.

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello bsball721 - this is Nancy at GE. We are glad to hear that you believe this washer is a great value. We also like that you think the auto fill feature is nice. We appreciate your feedback and recommendation! GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    For a standard washer it is just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is an excellent machine. It works Quietly,which I prefer as it is right next to the kitchen on the main floor. My old washer made a huge noise when it spun out and shook the floor. This one is much quieter. It seems to wash well but on the auto cycle that sets the water depth (which saves the overall money because you use far less water) you need to pretreat everything or it won't be clean. But each load can be customized for water level, water temp,jeans,towels, delicates,etc. But it is the last of the breed. The newest machines come with a manual and you will have to teach everyone in the family how to operate it. This one has three knob selectors and a push button to start and a agitator.

    I would recommend this to a friend
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