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Customer reviews

Rating 4.4 out of 5 stars with 1304 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,304 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    The UltraFresh System is Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new home has a laundry room with upper cabinets above the washer and dryer. This isn't an issue with the dryer as I'm not sure there are dryers which are top load. But it was a major issue with the washer, which is top load. And the washer/dryer combination we had really didn't good a very good job cleaning or drying our clothes. So off to BestBuy to see what has changed in front load washers since the last time we had one. The last time, we had one, the seal around the door got moldy and never dried out. This washer from GE is a major step up in front load technology. GE has built in a system they call UltraFresh Vent System with Microban Antimicrobial Technology. When you finish washing a load, you touch a button and the system runs to dry the seal and drum, so no mold or mildew can ever form. It's incredibly quiet, but it can run for a few hours, depending on the type of load you washed before turning it on. GE makes this machine in 4.8 cubic feet or 5 cubic feet. For the size of our laundry room, the 4.8 CuFt model was the best option for us. We can wash really large loads, so I'm not really sure if we would have found any benefit to the 5 CuFt model. The only other difference between the two models is the larger model has a large reservoir for liquid detergent, so you don't have to add laundry detergent each time you wash a load of clothes. Otherwise, this machine is quiet, does an amazing job of washing our clothes and with the UltraFresh Vent system ensures you won't ever get mold in the door seal as is so common with other front load washers. I have to say we're quite impressed with this washer from GE and expect to get years of use from it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with very large capacity. Some reviews are pretty negative for this product which may not reflect on the actual product as it could be due to operator error or non-related product operations (ie delivery). The only thing I can possibly agree, is that the washer may be on the loud side when it is in the spin cycle, but still way more quiet than my previous. My only negative, it’s a little on the pricier side, but worth the purchase if it’s in your budget. Also these appliances are very large & tall, so if you stack them, you may find operating the top appliance might be out of your reach, if you are on the shorter side. My wife asked me to un-stack. To the best of my knowledge I purchased the matching dryer (GFD55ESSNOWW) and in my opinion the dryer door should have a metal ring to match the look of washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Bradbay, thank you for your review and suggestion. We're so glad you like it! We have passed your comments on to the appropriate team for review in the future. Welcome to the GE Appliances family! -Chris@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im absolutely in LOVE with this Washer! I also have the matching dryer. My set is also on Pedestals I highly recommended on getting Pedestals saves your back from stooping. Also I was made aware that this dryer and washer are very very heavy have it installed makes life 110% better! It washes amazingly it has a more water option if you feel you might need it I use it on pillows. It's very efficient and is super quite for the most part washers are definitely a tad louder than dryers. I do have 3 cons- CON #1 it can be a bit odd sounding on start up like the drum needs to re align/ clear the pipes it kinda makes a weird grunting sound ill try to get a video up on Tik-Tok within the next 24 hrs. (4-2-22 or 4-3-22) @sweet.n.sassy, I will also feature the matching dryer as well if you wanna hear it. CON #2 Im not hundred percent sure that just cause it says its using the ultra fresh venting system that its actually working mine just beeps qt the vent area till.its done and then it shuts off but I do leave my door open/cracked when its not being used cause we all know front loaders can get a funky smell. CON #3 Some spin cyles start off a tad rough till it balances but Inalso think that can be fully normal so it dont bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    What we need, and what we use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the GFW550SPRRS model. Our old washer started to leak and the door hinge failed (saged 1.0") and then it started to stop mid cycle. Service was denied in our area. This started the quest for a new washer. We have a large capacity commercial Speed Queen dryer to dry comforters so that's the story on that. - We needed a reversible hinge on the right side, not the left. - We needed to be able to wash full sized bed comnforters. - We needed to use less water as we are on a septic system. - We Do Not need Steam for "stained" or heavy soiled laundry. We use our 45 year old Maytage A612 and DE712 for heavy soiled smaller load stuff. The Maytag's agitator top loader beats out the stains on jeans and clothes really well. Yes, the old fashioned simple units do last, but are really inefficient. But, they run prefectly. But, the top loader cannot do large items well nor is the smaller Maytags dryer able to dry large items well. You need a BIG drum to get air through the clothes. We found the GWF550 front load model by accident as a scratch (here and there) and dent (one small dent). The 4.8 cubic foot capacity and features were perfect. Nothing we won't use and fewer go-bads as we call them (auto detergent dispensers and STEAM). Just the features we needed. We toss in TIDE pods easy enough for detergent control, and again, use an agitator washer for dirty Jeans and stuff. The cosmetics in no way impact the service life. A few well placed swipes with a black magic marker (ancient Chinese secret on cosmetic repairs!) made the scratches disappear on the dark blue color. So far so good. The unit is seemingly louder than our older front load unit but, it is more the kind of sound, not the SPL of the sound. This unit can trick you into thinking it is a GE turbofan engine and not a washer! Since it never took off, I figured the right GE division (nor GE anymore) made it. Normal wash cycles are about 50 minutes, same as the other unit. Front loaders use the clothes dropping onto each other to push the detergent through them unlike agitators top load designs, so more time is needed, no surprises there. Even the newer HE design top loaders use the water pressure, they do not have agitator, and are also longer cycle so if this is an issue, look at the agitator top load designs for soiled clothes and faster cycles. The agitator design is harder on clothes as the trade-off. Dirt jeans and old T-shirts don't care! I still need to figure out how to set-up a custom "normal" cycle that uses the Max spin speed to better get the water out of the clothes, It is cheaper to spin it out that waste electricity drying it out. Now, I just change the spin the MAX after I select the normal wash. The seal drying feature does run awhile. Eight hours, with the accompanied wiring now and again as the drum spins. We still dry the inner door and seal before we turn on the VENT system. Switching the door was simple enough, and a huge benefit in iout set-up. The dryer is on the left with a left hand hinge, so the washer on the right needs a right hand hinge to prevent you from having to awkwardly lift clothers over the door. The controls are all TOUCH and are easy to use. The placement is pretty good as a cat walking on the unit won't step on them and turn the unit on (why do I know to mention this!). As far as installation, the unit is meant to use a set of hoses that are RIGHT ANGLE angle at the washer so the lines come "up" to the threaded coupling and straight through or right angle at the wall (depends on how deep your water spigot are in the wall well). So don't buy straight through for this unit. It will impact how well you can tuck it against the wall if you need that room in FRONT of the unit and to not waste it behind the unit. OK, so it works, for now. Our old unit was supposed to be a 30 year unit! We got just 14 years out of it, and three of those was with the door sagging and you had to lift it up to close it, only to have it leak all over. This unit was less than 1/3 the price (we gave up on longevity after the Maytags went away) so we figure 10 years and we are money up. Seems wasteful, but this seems to be the "game" today. We feel taken advantage of by the previous front loader, and it was EXPENSIVE for just half the rated use. The service left our area to make it even worse. With GE, we will have local service if a repair is reasonable and can advance the units life. If a door seal last seven years, the repair is good for another seven for a reasonable price is an example. For use, the GE fit the bill and the repair percentages are about equal between the GE and other front loader in the same price range. Since the units aren't made like the old Maytags, the quality are designed out on purpose so three stars. Value can't really be establish this short into it, so three there too. The DESIGN of the GFW550 is great, but the intended construction is not as robust as it could be, and where it needs to be for yes, a 45 and going life (don't expect the new Maytags to last like this, though)! Oh, the cosmetic appearance is pretty good for an appliance that is just supposed to clean clothes, so if you laundry room is a focal point of your house, this GWF550 looks nice,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an exaustive search for a washer and dryer I wanted to get a relabile american made washer and dryer. The Samsung and LG has great machines, but from what i read they are a nightmare to fix. I have american home sheild and there are very fiew repair companies that fix them. I cam from a kenmore set that worked great. There are a couple of features I really like. The washer can hold alot of cloaths. I have not had any issues, and it finishes each load with no issues. I love the mircoband rubber. I know that is a huge issue with front loaders. The spin cycle is amzing. Holey crap does it do a good job. When I do towels I have to peal them off the drum. As a result the towles dry fast! The vent features is nice. Its nice when you forget to leave the door open. The wifi control is great! I love getting the notifications on my phone when its done! Only con honestly is the cycles are kind of loud. And spin cycle is loud. But those are first world issues that I can live with LOL You will be very happy! Enjoy!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing such a thoughtful review—we’re thrilled to know you’re enjoying the performance, capacity, and smart features of your new washer. It’s great to hear it’s living up to your expectations, and we appreciate your confidence in choosing GE Appliances for your home! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Super quiet, easy to use. Clothes are spun well to making dryer time substantially less. I am enjoying this purchase a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    FreshVent makes it worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the FreshVent feature. After years of wiping out the gasket of my previous front-loader to keep it from getting moldy and gross, I no longer have to worry about it. It is dry and clean for every use now. It also washes clothes well and has a very nice, large capacity. The app that links to the machine is a nice bonus, too. Getting a notification that my laundry is done comes in handy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GE love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% so much better then my previous washer. Amazing and clothes are much cleaner and drying time is cut down as clothes are properly spun. App works great and it’s super easy to use. Just enough necesssry cycles and nothing fancy. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ultrafresh vent system

    Rated 5 out of 5 stars

    The UltraFresh Vent System is an amazing feature..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. No vibration noise, easy to use and the ultrafresh vent system with odor block is an amazing feature... My previous washing machine was GE and I will never purchase another brand...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet and convenient. It measures your laundry to determine the amount of water to use. Just a turn of the dial and a very light touch of the start but it’s ready to go. I am still learning the machine. When I wash jeans, I just turn to the bulky section of the dial and my clothes washes quite nicely. And a detergent filler, so that you won’t put to much detergent in it. For me....it’s a huge change from the top loaders and all that knocking during the spin cycle when washing jeans.

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 5 out of 5 stars

    Best washer I have owned hands down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. Even on heavy soil level it is faster than my olde front loader. And the max spin! My clothes spend a lot less time in the dryer. I am just as excited with the ultra fresh vent system. No more having to leave the door open!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Washer Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washer. My clothes are cleaner than they were in my top loader. It is not overly loud and runs great. It has a fan to dry the door seal after use. It is made in the USA!

    I would recommend this to a friend
  • Pros mentioned:
    Ultrafresh vent system

    Rated 4 out of 5 stars

    Ultra Fresh Vent System is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job but it’s loud on spin. If I had a laundry closet and not a room I think I would be annoyed. Loudness is probably due to the door not being flush (vent system and the ability to switch what side the door opens in), and that the washer doesn’t sit flush in the pedestal. That’s a bad flaw especially as much as the pedestal costs. The vent system is great! Washer is dry as a bone when it’s done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far! Quiet, efficient, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 5 out of 5 stars

    Awesome washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It fits a large load of clothes with ease! Has the venting system to help dry it out when finished. It has lots of different options for loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cool look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got delivered today and the first wash came out fine. Hopefully this lives up to what the specs say, but I'm liking it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great performance - color doesn't match dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this washer. Can easily fit a King size comforter or even King size pillow top mattress pad. Only reason my review loses a star is because the washer and dryer's white (color) don't match. Both are a form of white just not the same white.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new dryer, despite the color not matching exactly with your washer. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    It works well except…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer, just don’t run Hard water through it. It will clog the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Finally a Front Loader that Won’t Mold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHISPER QUIET! The self venting is awesome. It does it silently so you don’t even notice. GE did very well with being first on figuring out the front loader mold problem. My hats off to their engineering team.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet, effective, and efficient. I like the WIFI connection and notifications.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear you like the settings on your new washer unit and how quiet it is in your home. We take pride in our units and only want to provide great quality for our customers. We think you will be impressed with your new washer for many years! Dianna@GEAppliances GE_Appliances

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