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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 324 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the 8-Device Universal Remote for its ease of use, backlight, and reasonable price. Many appreciate the remote's design and size, along with its lightweight feel. However, some customers experienced challenges with compatibility and setup. A few users reported issues with the remote's functionality after extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 324 reviews
  • Rated 4 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to program, only wished the volume buttons would control the TV volume w/o switching modes. Each device must turned on individually.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my experience that this remote works best if I hold it in a vertical angle instead of pointing at my device. At times that doesn't work either so I need to try additional angles. For that reason I'm only giving it four stars. It takes a hot minute to learn which buttons do what, as each is not labeled exactly as my device remote is. The best part and the only reason I opted to purchase this device, is because it has backlighting which is a necessity for me while watching tv with house lights off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in-law to control her myriad of components. She was having issues with multiple remotes and remembering which HDMI to press for which item and this all-in-one did well. I dinged it one star simply because there are better (and far more expensive) solutions out there. For a basic unit, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 4 out of 5 stars

    sleek, but not for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really liked the feel of this remote, but bottom line is that it was too much for us. we ended up returning it. the functionality of the remote was just fine, once it was set up it did what we needed it to do, but it was difficult to figure out which button controlled which device on the fly and after two weeks we still were not feeling it. we liked that it lit up. the programming guide was quite lengthy and printed quite small. we ended up going with a 4 device remote that is not as sleek, but more intuitive and more appropriate for our situation. best buy accepted my return without any trouble, a feature which enabled us tto try this remote with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    programed the tv and fios box fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the remote so I could program my sound bar, tv and set up box from Verizon, the tv and set box programed fine but couldn't program my sound bar so unfortunately I don't useit. I guess if you want to program all your equipment ( playstation, dvd player) it should work fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy. It controls my TV and my cable box. The only bummer is I have a sound bar and when in cable mode the volume doesn't control the sound bar. Otherwise I love the look and functionality!

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use, Price

    Rated 4 out of 5 stars

    Good mid price ranged replacement/universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not complicated to set up, very helpful that it has the backlit feature for watching at night or in a dark room. Reasonably prices compared to other remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a decent remote for the price - I also like the size and feel of the remote - it is lightweight and slim line - so easy to hold and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice remote for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works all my living room units without any issues. Complete code lists and easy to program. Definitely a good cheap remote with good amount of programmable options

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Price

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light to hold, with an excellent back-light feature Transmitter is stronger than the other four remotes that I am replacing. Probably the best value on a non-programmable remote. It even works lying flat on the little table that is aimed at the TV, without having to pick it up. Batteries are not supplied with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote. Not hard to program - set it up for my Verizon cable box and Vizio TV. Would be nice to have an all on/off feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote to replace a factory remote for my tv (dog ate the old one, true story). Works good and I still have most of the functions from the factory remote.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price point, it does everything it should. I do wish you could press one button and all components would turn on. Overall, happy with the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original remote for my surround sound stopped working. This replacement does exactly what I need. Turn the unit on and adjust the volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid universal remote. Easily adjust volume and channels. I haven't been able to use some of the Comcast channel search features.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 4 out of 5 stars

    Backlight is an Awesome Feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a universal remote that has a backlight feature that programs very easily. Only problem I have found is there is no way to change the source that the TV pulls from on the remote. So if you want to switch from the DVD player to cable you have to get up and change the source on the TV itself or use the separate TV remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Universal Remote - not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, use and point at things. Extremely light-weight so extended couch-surfing won't be impacted by a cramped up forearm. Highly recommended to those people whose dog has chewed the original manufacturers remote into 12,034 pieces of sharp, useless plastic. On another note - free dog to good home.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program! Lights up so u can see remote in the dark

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was connecting a number of different brand appliances and was able to program the remote for all but one.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great Affordable Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has worked great! Had no problem syncing this with all my devices, except my Sanyo sound bar.

    I would recommend this to a friend
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