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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 276 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the easy setup and installation process of the CYNC Smart Full Color Direct Connect LED Strip Lights. They appreciate the ability to adjust the brightness and color of the lights, as well as the integration with voice control and Google Home. However, some users have experienced connectivity issues and found the adhesive lacking, while others have expressed concerns about the length and cost of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 276 reviews
  • Pros mentioned:
    Brightness, Quality

    Rated 5 out of 5 stars

    Very impressed with these lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was phillips or GE and GE was almost half the price. Let me say first. The 1800lumen brightness is shockingly strong. The app is simple and connects to google home with no trouble. I purchased two of these and they fit perfectly even around the back bezel of my Sony X80J. The corner bends worked fine, the adhesive holds strong, even in the corners. A quality product to say the least. I'll be buying more for certain.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New go to!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I needed! works as expected, easy setup and app install! cheaper than hue lights and works just as well.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience, Krista! We are excited to know that you are enjoying your new light strips. We hope to continue providing you with satisfaction through our products! - Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Awesome lights!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work awesome and can be as bright as you want. Along with the colors you want!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 only thing to watch out for is the dismantling

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bright hasnt given me any issues in the past year i have had it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Strip light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product compared to others. Easy to remove and reapply

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are bright and there are many options definitely recommed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works with iphone Easy to use, and easy to install

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking time out of your day to leave us a positive review! We are so glad to hear that you had a seamless setup experience with your Cync Light Strip. -Cync Support

  • Cons mentioned:
    Length

    Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lighting package for my bed just wish it was alot longer

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are glad that you have been enjoying your new Direct Connect Light Strip. For your convenience, we do offer a Light Strip extension if you are looking to extend the length. We also offer an indoor Dynamic Effects Light Strip that is 16 feet long. Please feel free to reach out to us directly by calling 1-844-302-2943 to learn more. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    LED Light strip.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This led light strip is an excellent way to backlight your tv. In a dark room it provides a soft glow behind the tv and provides you with the ability to eliminate glare from room lighting. The adhesive tape is holding up well after 30 days in use. Be sure to layout where light strip will placed so you get it right the first time. I taped it with painters tape to adjust the distance from the edge of the tv to get glow evenly spaced behind the tv before I committed to using the self adhesive tape to secure it. The light strip allows you to adjust color and brightness. I added a Bluetooth connected receptacle to automatically turn the light on and off in the evening. Makes a great nightlight also.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave such a positive and in depth review about your experience. Our Team is pleased to hear that you are loving your Light Strips; and that they are making a positive difference in your space. We are grateful you chose Cync! -Cync Support Team

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    great for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it for my daughter's bedroom at college. Works great with beautiful colors and bright. one issue is the adhesive didn't stick long on the bed frame.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are thrilled you and your daughter are enjoying our Direct Connect Full Color Light Strip. Our team is grateful for your feedback and wants you to know we have shared your thoughts regarding the adhesive to our Product Management and Development Teams for further review and future improvements. -Cync Support

  • Pros mentioned:
    Quality
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Product is good but ton of trouble to get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I received is broken after a few days. I called back asking for exchange. It was smooth however somehow it cancelled the exchange. Wasted hour on the call. Called back again and tell e to do a refund and purchase it again. However the sale is over and the representative above to do the price match but talk way to long. I ended up go to the store during the covid raised up rapidly in my area. The product is good however the app is horrible. I always got sign out or keep refresh the app to get it work. Lucky that Google Home control is no issue at all. I stopped to use the app unless I need to change color.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great strip if you don't care about looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this purely for the back of our TV to ease eye-strain when you want to use your TV with a dark room. For that it is perfect. And it works with our smart home assistant as well, so we can use our voice to turn it on and off. The only thing I would count as a downside is that the lights aren't one continuous stream. For example, the phillips Hue strip I saw in store looked more continuous like a glow stick -- this strip the lights are very separate and doesn't look quite as nice. But if you aren't looking at it who cares! Gives off good light, and fun to change colors with.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback! We hope you enjoy your new light strip. -Cync Support Team

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Length

    Rated 4 out of 5 stars

    Good build quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was just a wee bit longer but the quality of the build is quite good for the money. Super easy to setup.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We consider customer feedback to be extremely valuable. Your thoughts regarding the length of our Light Strips have been shared with our Product Management Team for further review. Thank you for coming back to relay your thoughts about our device. -Cync Support

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Adhesive

    Rated 2 out of 5 stars

    Great light if it stays in place

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These strips put off great light; however the sticky tape does not hold.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Cindy, thank you for sharing this feedback with us. Your thoughts have been given to our Product Management Team for future improvements. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Great light with an even better app

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet lights! Kinda expensive for what they are but the ease of use for the app with them makes the purchase price worth it. Nice and bright and easy timing and schedules!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Chris, thanks for the positive review! We're happy to hear you are enjoying your new smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    Outdated Model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after I purchased this, Cync came out with an updated model. This one is still fun and has great Wi-Fi enabled functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So bright, many possibilities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great out of box, plug and play Cync experience. The special effects are great, extra points for the push button on/off and the extra long cord.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review! We are happy to hear that our light strip have satisfied your smart home needs. We hope to be able to provide you more positive experiences in the future! - Cync Support

  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it in her room. She can make it change colors and alternate them all from her phone. She uses it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Awesome lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect. I love having the control app the phone and controlling them. Very easy to use and it lights up the room very nicely on full setting

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi HockeyMom68. Thank you for leaving such a bright review!

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