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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 276 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the easy setup and installation process of the CYNC Smart Full Color Direct Connect LED Strip Lights. They appreciate the ability to adjust the brightness and color of the lights, as well as the integration with voice control and Google Home. However, some users have experienced connectivity issues and found the adhesive lacking, while others have expressed concerns about the length and cost of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 276 reviews
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Good but meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well. Easy to set up but not as many options as competitors

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for considering Cync. We appreciate your feedback on providing more lighting options in our Full Color Direct Connect Smart Light Strips. This information has been passed along to our Development team for use in future improvements. Please feel free to contact us directly at 1-844-302-2943 for any questions or assistance with your Cync app or devices. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent light strip. Beautiful array of colors. Easy to hook up via wi-fi and Google home mini. Would recommend. No bridge needed.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Smitty! We appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it looks great! Really adds a nice touch to our living room and around our tv.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello- We are so happy to hear that you have been enjoying your experience with our Full Color Direct Connect LED Smart Light Strip. Thank you for allowing us to make your home just a little brighter! - Cync Support Team

  • Rated 5 out of 5 stars

    Great lights!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are great! Super easy to put on as well as easy to change the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and really bright easy to connect but when they disconnect it can be a pain. Otherwise great product.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Speaker. Thank you so much for taking the time to leave your honest feedback and for choosing C by GE for your home! - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good when your hands are full

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 for my buddy and 1 for me. I had to add another light strip in the basement even though I already had like 4 of them down there and setup one for my buddy in his basement. Excellent for going into dark areas with your hands full. Alexa or google, turn that shiznizzles on so I don't trip since I've got my hands full. Oh, I only buy on sale cause they can get pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Light Show

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart home platform, easy to use and the lights are great

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that your experiences have been positive with your Cync devices. Thank you for choosing Cync for your smart home needs! -Cync Support Team

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Length

    Rated 5 out of 5 stars

    LED lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of these LED strips. Wish they were longer for the money though.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us and leaving us this feedback! We will be passing along this suggestion to the development team as we are always looking for ways to improve user’s experiences. – Cync Support Team

  • Rated 5 out of 5 stars

    Easy to use lightstrip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light strip! Easily customizable through the app, I highly recommend it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Brightness, Setup

    Rated 5 out of 5 stars

    June.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. Very simple to connect beautiful colors

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      That is awesome to hear! Glad you had such a positive and seamless experience getting your lights set up. We appreciate you taking the time to share your experiences with us. -Cync Support Team

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Great led

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright and easy to use with the app. Also really enjoying the timer on it

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Dylan! We appreciate you being a valued customer. -C by GE Support

  • Rated 5 out of 5 stars

    Led strip

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, perfect for any placement, looks very nice under the kitchen cabinets

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Elhader, we are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Nice light strip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fairly easy to install and sync with Alexa, can change color and brightness by voice.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review! We're happy to hear you are enjoying the voice assistant benefits with your new smart home lights. -C by GE Support

  • Rated 5 out of 5 stars

    LeD lights⁷

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these lights..She has them all over her room.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi Steph, we are thrilled to hear that the Cync Full Color Direct Connect LED Strip Lights are being enjoyed by your family. We greatly value and appreciate your feedback. Please, feel free to contact us directly if you need future assistance at 1844-302-2943. All the best! - Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Bright light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks well and really brights up the room.easy to control with cell phone app

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you are enjoying the new light strip in your game room and enjoying the easy controls from the app. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Bright Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who is enjoying this immensely! The light has a variety of colors to choose from, and has an adhesive back so that it can be placed on the wall; and the lights can be controlled remotely by downloading an app from the Google play store. Also, the lights are very bright!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are pleased that you chose Cync to make your space brighter! The team is glad that you shared this review. We are thrilled to be making a positive impact on the next generation! -Cync Support Team

  • Pros mentioned:
    Brightness, Setup

    Rated 5 out of 5 stars

    Good light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, gives off good light and easy controls via phone app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying your new light strip! Thank you for taking the time to leave a review. -Cync Support Team

  • Pros mentioned:
    Brightness, Quality

    Rated 5 out of 5 stars

    Bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and are really bright. Was not expecting the great quality.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to have exceeded your expectations Dguer. Thank you for choosing C by GE. We hope you enjoy your new light strip. -C by GE Support

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    1 light square dedicated to color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. i put it outlining my desk and it looks great. the only issue i have is when using the customized color setting it doesn't use all of the lights of each set of the strip it will only use 1. but when you go to the dimming setting on the amp it uses all of the lights on each set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to use. App operated. Very bright multiple colors

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.

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