Customer Ratings & Reviews
- Model:
- PTW605BPRDG
- SKU:
- 6472682
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
I like it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me awhile to get use to it because i like the old school way of washing machines and often dont like the thought of technology being used for everything but ive come to love this wash machine. The cyckes are easy. My clothes are clean and smell fresh. I like the app reminders as well
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and price is ok too. It’s kind of loud and shakes a lot if not much clothes are put in.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. As for the noise of the unit, we will pass this along to our engineers and design teams to use for any changes or improvements on future builds. So, we really appreciate you bringing that to our attention. Please let us know if we can help with anything else you may need in the future. Sincerely- Dianna@GEA
- Cons mentioned:Drainage
DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF JUNK! I decided to bless a random stranger, mom of five with my washer and dryer and bought me a new set. This new set, along with the technician Best Buy sent to repair it has failed me. Long story short, the washer NEVER drained so my kids and I had to remove all the clothes from a washer full of water and hand wring them out. The delivery people scratched up the dryer. The tech that came to fix the dryer caused me to have to file a claim. An ADT guy was there with me and my children when my entire eat in kitchen area, living room and kitchen was flooded. Brand new rugs, flooring, game system, cabinets and so much more DESTROYED!!! We literally had to use EVERY towel in our home to try to stop the water. And I am left with a washer that still has water, no towels and no way to wash clothes and was told I can’t get a loaner. The next date available for this unit is February 7, which I don’t want another piece of junk. My home is destroyed. I can’t wash clothes and have to buy ALL NEW TOWELS, RUGS, FLOORING, ETC. NOT A HAPPY TOTAL TECH MEMBER OF MANY YEARS!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know these issues must be very difficult to deal with, and we sincerely apologize for the trouble you’ve had. If you have an extended warranty with Best Buy, we recommend continuing to work with them to take advantage of the coverage you have. If they aren’t able to resolve your concerns, please reach out to us with a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly look into your situation further, if necessary. Going forward, we’ll do all we can to earn your trust in our brand again. -Sarah@GEAppliances
- Cons mentioned:Spin cycle
No blankets allowed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work great until you wash a large blanket. I used the highest spin cycle setting and the blanket was overly damp when the cycle was complete. Otherwise this washer is overall a good buy.
I would recommend this to a friend - Cons mentioned:Noise level
Great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the washer about 2 months ago and so far it’s been effective. Every once in a while it does get a bit noisy which it’s why I have it a 4 but other than that it does the job well
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and happy to hear your new washer is working well for you. This is a beautiful model and we are so pleased to hear it is doing a good job cleaning your clothes. We have a list of sounds that are normal on our website if you'd like to check them out. We also have some Anti-Vibration pads that may help a little bit. If you have any questions, please let us know. We are here for you. Thank you! Joyce@GEA
- Pros mentioned:Cleaning performance
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would buy over and over again. Washes excellently. Great product
I would recommend this to a friend - Pros mentioned:Capacity
Happiest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now have only GE products, and have had great luck with all of them. My washer is large enough to handle comforters and blankets.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and any other GE appliances that you own. If you need anything else, please let us know. All the best! Dianna@GEA
- Pros mentioned:Cleaning performance
GE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine works great… I have no issue close get clean.
I would recommend this to a friend Large volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy for the price, large, washing volume, Ah, good to use easy to use a electronic panel
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
Thanks so much for sharing your review with us. We're pleased to hear that your washer is easy to use and you like the large size of the tub! If you have any questions, we're always happy to help. Best wishes! Mike@GEA
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love mt new washer! It does everything i need it to do. Very pleased!
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying this washer model. This model's adaptive Smart Wash technology enables optimization of cleaning power and fabric care within each cycle! We're confident this washer will continue to be an asset in your laundry routine. Thank you for choosing GE Appliances.
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer. My clothes are so fresh and clean. It has a lot of cycles to choose from.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're certainly happy to hear about how much you are enjoying your washer! This is definitely a great model to have in any home. With lots of features and WiFi, there's lots of ways to get clean clothes. We hope you enjoy this washer for a long time. Have a good one! Mike@GEA
Best Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with this washer, this is the first new washer I have ever bought
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to share you review. Congratulations on your first ever new washer! We are honored that you chose GE Appliances for this monumental purchase and we are so glad to hear that you are loving it. We’re confident that it will be a favorite in your laundry space for years to come. Please feel free to reach out anytime if there is anything we can assist with, as we’re happy to help. Have a great day! Lauren@GEA
Damage appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with my order.Washer arrived with a very big dent. So upset we been waiting over an month.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are sorry to hear that you have been waiting a while for your new unit and then arrived damaged. For the best help you will want to contact Lowe's Customer Care at 1-800-445-6937 or Text 84109. Let us know if there is anything else we can help with in the future. All the best! Dianna@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what l wanted color and heavy-duty and doesn’t take up much space.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so glad you're enjoying your new GE Profile washer! Thanks for sharing! - Don@GEA
- Pros mentioned:Capacity, Cleaning performanceCons mentioned:Noise level
Very pleased with the GE Profile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE profile is huge. I have 5 people living in my house and we tend to go through a lot towels. The GE profile is able to throughly clean a big load of towels. Not only that, it has so many features that allows me to customize each load the way I want it washed. The only thing that I don’t like about it is that it sometimes get loud when washing a load, that is why I rated it a 4 star.
I would recommend this to a friend - Cons mentioned:Balance, Noise level, Spin cycle
great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it quiet the only thing i haven't understood is why it doesnt add enough water i think on the other settings other than bulky the sense slowly spins clothes but im afraid they will get ruined especially with out water i don't know if its me or the washer it some times become unbalanced
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are glad to hear you are loving your new washer. This is an excellent model and we are happy to help! It is recommended to use the Deep Fill and the Deep Rinse to get the most water into your washer. Selecting Bulky may help! All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Cleaning performance, Ease of useCons mentioned:Noise level
Great machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great machine. Cleans great and easy to use. Very loud though, so only 4 stars. Would be great for a basement or isolated laundry room.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Noise level
Worth the purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Easy to use and I love the various wash cycles. I am able to wash a queen size comforter with ease and it gets it really clean. I wish it were a little quieter when in use.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance
Best purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how large of loads I can put in the washer. I love all the options I have. I am never disappointed with the wash
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear that you love the performance, and large capacity that your new washer offers! Make sure you download the SmartHQ app to take advantage of the smart benefits. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." Thanks for taking the time to share your feedback, and for being part of the GE Profile family!
- Cons mentioned:Noise level
Sleek, but missing quality of life design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious washer even with agitator. Washer has tons of wash settings which is great. If you use a setting that maximizes the water that is used some water leaks out the bottom. Fixed by not using a max water wash setting. It does get quite loud when its weighing the contents of the wash and can stay loud depending, but we also arent used to having the washer on the first floor, (had a different one in basement before)
I would recommend this to a friend
