Customers are delighted by the space-saving design, easy-to-use interface, and quiet operation of the UltraFast 4.8 Cu. Ft. High-Efficiency Smart Combo Electric Washer & Dryer. They appreciate the convenience of having an all-in-one unit that can wash and dry clothes without the need to transfer loads between separate machines. However, some customers have expressed concerns about a bad smell coming from the unit and a few have reported receiving defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,384 reviews
Pros mentioned:
Energy efficiency
Cons mentioned:
Drying time, Weight
Rated 5 out of 5 stars
Let me set some expectations... but NEAR PERFECT!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly, this thing is pretty stellar. I have some positives and some negatives, but the pros DEFINITELY outweigh the cons. Let me set some expectations...
Pros:
1) First and foremost, this machine is CONVENIENT. Put dirty clothes in and clean clothes come out DRY?! Wild. My 10 year old Samsung W&D both completely failed within the span of a few days... I needed an excuse to buy this as I've been eyeing it ever since it's release. And here was my excuse! I was hoping for my current set to last until there was a single unit that could also fold, but I suppose this will suffice. Maybe in the next 25 years...
2) Efficiency! It is super energy efficient. It is a closed-loop heat pump system only needing a 120v outlet. Maximum wattage usage is about 550-600w, which is REMARKABLY low, especially compared to a standard electric set. So expect typical cycle usage of about 1.5kWh-ish.
3) No vent! It's an underrated feature, but it gives you the ability to truly put this anywhere (that has access to a 120v plug, hot and cold water, and a drain). It also lets you close an opening to your home, increasing your home air-tightness. Also, something less that needs to be cleaned!
4) App and overall interface... it's very simple to use and the display/LED ring is pleasing to the eye (I love me some RGB). The notifications are a life saver. It will also tell you when the lint screen/filter needs to be cleaned, which is great because I'm notorious for forgetting. If you don't clean this, your clothes WILL NOT DRY!
5) Microban protection... It's a GE exclusive feature (as far as I know) and I'm very much looking forward to reduced mold growth and hopefully less cleaning, especially compared to my Samsung.
6) Build quality... This thing is a TANK. You can tell that it is well built and sturdy, with high quality parts. I hope that it lasts for many years to come!
Cons (not really "bad" per-se, just things to be aware of):
1) Weight... Piggybacking off of it being a TANK, this machine is HEAVY. Like, H.E.A.V.Y. You WILL hurt yourself if you try to move this by yourself. I consider myself pretty strong but I can barely scoot this thing by myself. Good luck moving it post-install if you need to...
2) Drum size... So it's technically bigger than my previous washer @ 4 cu ft. 4.8 isn't small! BUT considering this is a dryer as well, it is a bit small. Clothes fluff up as they dry and ideally, in order to prevent wrinkles, you need extra space. A typical dryer is now 6 to 9 cu ft. BIG difference. This is mostly a non-issue for me, as I prefer to do smaller loads anyways. I never fill the drum up more than halfway unless it's a large blanket or towels. If you do either of those, expect cycles of over 2.5 to 3 hours. It WILL do it, just will take more time. I also use and recommend using the "More Dry" function.
3) Time it takes to complete a load... again, non-issue for me, but don't expect 2 hours on the dot for every load. It is DEFINITELY longer than a typical W&D set. But you also have to remember that you're saving a wild amount of energy, and you don't have to switch machines. The convenience factor greatly outweighs this in my personal opinion. Ideally, and if I could afford it, I'd have two of these. But honestly, only having one is fine for the majority of scenarios.
4) Price... yes, this is expensive, even compared to a top of the line W&D separate set. Sometimes you can get a decent price during a sale. However, the premium is justified in my opinion, especially to be at the cutting edge of tech.
5) Lack of color options... (a nitpick, I know). But it would be nice to have more options. This "Carbon Graphite" color works well for me, but may not for someone else.
6) Dryness... items come out 99% dry (typically when using sensor dry). Another non-issue for me, because once you pull them out and give them a shake, they're dry. No reason to use more energy!
TL;DR: It's amazing and I'll never go back to a traditional system.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there! Thank you so much for leaving such a detailed review. We appreciate hearing about your experience with the UltraFast Combo. This is brand new technology, so we enjoy knowing what people think. We're thrilled to hear that you're enjoying the convenience and the new features. Thank you for choosing GE Appliances and welcome to the future of laundry! Take care. Julia@GEAppliances
Pros mentioned:
Energy efficiency, Noise level
Cons mentioned:
Drying time
Rated 4 out of 5 stars
Convenient. Space saving. Long dry times
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had this about two months now. Overall very happy with it. But if my five kids still lived with us, it wouldn’t be a good fit. The convenience of not having to switch laundry is awesome. But for someone like me, if you like to have a load washing while one is drying because of a large amount of laundry… not a good fit. The laundry does take several cycles to dry. But because it is heat pump it is still an energy saver. I like the notifications I get in my phone when it is done with the wash cycle so I can throw in a dryer sheet. It’s very quiet. Really cool looking. I like the automatic dispensers. Another con though is getting all the lint out of the inside where the lint trap is because I don’t have a skinny enough vacuum attachment. Other con is I can’t just throw a shirt in real quick to dewrinkle. The dewrinkle setting is a steam setting so the clothes get damp. Not good when in a hurry.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - Thanks for taking the time to share your insight. We're great to hear that you're happy overall with the Combo. If you find that your cycle is taking a long time to dry with larger loads, we recommend that you review the "Loading" section located on pg. 18 of the owner's manual for instructions on how to properly load your unit. Also, make sure the Combo has been updated to latest software. Thank you for the valuable feedback that we'll be sure to share with our product development team. Best wishes. -Don@GEA
Pros mentioned:
Energy efficiency
Cons mentioned:
Weight
Rated 5 out of 5 stars
Skeptical at first but it actually works
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m actually shocked how well it works. No need for a 220V plug or a dryer vent hose. No need to keep large bottles of detergent around. No need to worry if you forgot to switch the laundry over. The clothes have come out warm and dry every time. It is pretty quiet. It is fairly heavy at around 350lbs but install is very easy. You have to remove some bolts and a back plate and hook up the water and discharge pipe. Fair warning the top does gets a bit warm so I wouldn’t recommend putting anything above it.
The app is pretty nice as you can see if your detergents are low or not and you can download new settings but you cannot remotely start it. All in all is a great unit and we’ve been able to add a ton of storage to the side of the unit where our previous washer and dryer were.
I would recommend this to a friend
Pros mentioned:
Ease of use, Energy efficiency
Rated 5 out of 5 stars
No more musty clothes. Saves money and space
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is so convenient and easy to use. It’s fast and efficient at washing and drying. We love the fact you don’t need to swap clothes from washer to dryer. We would constantly forget to do that in our old setup. Takes about 2 hours to wash and dry for most loads. The detergent and softener auto dispenser works great too, our clothes come out smelling great and we are using much less detergent than we used to. We’ve used this for 111 loads of laundry and it hasn’t skipped a beat. Our electricity bill seems to have went down by about 25-30 a month as well. We were able to completely rearrange our laundry room since we don’t have a separate dryer and there is no need for a vent or 220v outlet. I also feel clothes will last longer due to the fact it uses much lower heat to dry the clothes with the heat pump. Have recommended this to multiple friends and family members
I would recommend this to a friend
Pros mentioned:
Noise level
Cons mentioned:
Weight
Rated 5 out of 5 stars
Wonderful machine worth the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our old dryer and washer machines broke about a month ago. Washer would leak and dryer has problems with power and venting to the outside. We were hesitant about looking for a new set of machines because of pricing. After all, you always get what you pay for. We found this machine while browsing and after researching and finding that it could use a standard outlet and didn't have to be vented outside, we loved it.
The pros:
-Quiet
-Only uses 1 standard 3 prong outlet
-Smart home compatible so I always know when it's done and I can tell Alexa to start it.
-always leaves clothing and bedding dry and warm
-super easy to keep filters clean
Cons:
-heavy, this unit weighs a lot so if you move it you need 2 people mostly for safety
-drum size. This isn't really a con but I recommend always leaving room in the drum so the laundry can actually tumble. If you pack it full then you run the risk of some clothes still being a bit damp afterwards.
All in all, you can't really go wrong with this unit. It has everything in one super easy package and it has a decent warranty in case of a failure. The machine even tells you if you haven't cleaned your filters by warning you on the touchscreen that the dryer filter needs to be emptied. It's practically dummy proof. 10/10 I highly recommend this machine.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We're delighted you appreciate the convenience and functionality this unit offers and are confident it will serve you and your family well!
Rated 5 out of 5 stars
My wife calls it Magical!!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have to admit we were skeptical. Anytime you mention combo unit everyone rolls their eyes us included. But we needed something that didn't need a vent and would run on 110V. So I watched a few online video reviews, read as many reviews as I could and it seemed that if there was going to be a combo that would meet our needs this stood a chance. So bit the bullet and ordered one. Took about 20 minuets to install and the machine was up and running. Well, it's freaking amazing. Works as well as most regular washer and dryers. Takes a big load, and dries everything perfectly. Average time for a big load is just over 2 hours. Bit longer for towels. But it works! Could not be happier. Yay GE you did a great job on this one. Game changer.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Almost perfect
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is doing a great job so far. Was disappointed that when they came to deliver it, they said that I had to buy a $35 set of hoses because they weren't included. Kind of no choice if I wanted the unit. So hidden fee there... buyer beware. The unit is however attractive, quiet, and large... make sure to measure first, especially height. Washed and dried the first loads well. Freed up lots of extra space where the dryer used to be. Definitely changes laundry and hope that this catches on. Wonderful unit. The one missing star is for the no hoses. Have bought washers and dryers from Best Buy before. Looked at the past receipts and no additional fees.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi - We are thrilled to hear how pleased you are with your new Profile UlltraFast Combo and congratulate you on making the decision to change the way you do laundry. This fabulous unit will make the tedious task of doing laundry fun as you experiment with all the great cycles and features. We hope you have connected your Combo to your WiFi to take advantage of everything this wonderful unit will do to make your life just a little easier. Wishing you the very best! Vikki@GEAppliances
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Game Changer of the Century! Seriously.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve bought ALOT of stuff from Best Buy and not a big reviewer but felt compelled to write one because of how cool this is. Had it delivered yesterday its one of the coolest inventions Ive ever seen. I have done 8 loads now and let me tell you, it works! Flawlessly! I have no idea how, especially since it has no vent and 110v power corrd instaed of the huge 220v, but it works! We seriously want to buy 3, one for each level of the house. And we can as you only need water and a 110v. Amazing. Capacity is huge and holds gigantic loads, app hook up a breeze, looks and fit and finish is top notch. The only feedback I would give to GE is to include a drain extension. The reason is I could see a lot of people buying two of these and the current drain hose won’t stretch across to cover for this. The installers said they can’t add one and it’s not covered. So if you buy two, only one will be installed. This would be great if it came as a standard item so you wouldn’t have to track down a drainage pipe in addition, and a touch screen would be nice instead of the current one. Small small small suggestions as overall you completely aced this product and design.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello-Thank you so much for taking the time to leave us your feedback. We take all our customer's suggestions into consideration when working on ideas or changes for future builds. We are happy you are impressed with your new washer/dryer combo and the App has been easy to use. If there is anything we can help with in the future, please let us know. All the best! Dianna@GEA
Pros mentioned:
Energy efficiency
Rated 5 out of 5 stars
Laundry Day Will Become A Relic Of The Past
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never written a review for an appliance before, but I felt compelled to write one for this. First, buying this is not buying something that is a compromise in any way.
Having a heat pump dryer is HUGE! You'll no longer take your air conditioned house air that you just cooled, and then heat that air to boil the water out of your clothes, and then send that air outside. This is a closed loop. The heat pump will heat air, cycle the air into the drum, and then run it through a heat exchanger to lower the temperature and remove the moisture, and then repeat the cycle. It is much more energy efficient, and this is not new technology. Heat pumps have been around since the 1990's.
Imagine a world where you can start a load in the washer, and go to the park, or on a bike ride, or a hike, or to the grocery store, or go to the mall, or to a movie and when you get home your clothes are done drying.
Imagine a world where you start a load in the washer when you go to bed, and when you wake up the laundry is dry.
Imagine a world where you put laundry in before you go to work, and either through a timer on the machine, or through the app on your phone your laundry starts so that it is just finishing drying when you get home.
But most of all imagine a world where you don't have to devote an entire day to laundry.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Washer Dryer Combo
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent machine. I bought it the beginning of January, and it’s been a great machine. The smart features are well thought out and the app is intuitive. One of the best features is the pet hair function. Before washing the machine will pull out a lot of the dog or cat hair off the items before going into its wash cycle, super great. The laundered items come out looking and feeling, and smelling very clean. Much better than my old top load Samsung set I had for 6 years. Since this is my first rodeo with a washer/dryer combo machine I’ve been very diligent with the upkeep. I clean the lint filter and trap area after each cycle to avoid build up on the coils. I also wipe down the gasket after each cycle. It’s a little overkill, but I just want to make sure I’m doing what is needed to keep this thing operating at optimal performance. It is nice to have more space in my laundry room because of it’s all in one and closed system design. I also think that machine looks great, very nice appearance.
Now, all that said, a couple criticisms. It is very important to load this machine as instructed in its documentation. It will not do well with being packed to the gills, nor will work great if it’s under loaded with a couple items that can cause an imbalance during the spin cycle. I have had the machine be unable to fully do the spin a couple of times since January due to improper loading. The other thing is the heat pump can get loud. If it’s cranking up the heat to dry heavy damp items it does start to get noisy.
Overall, a great machine. It’s well worth the money. It washes and drys very well and everything comes out nice and fresh. It’s an attractive design and space saving. I would recommend this appliance for anyone looking to get a streamlined washer dryer system. Easy to use, great features, and space saving. Very well built and looks great.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thanks so much for the thoughtful and detailed feedback! We’re thrilled to hear that your Combo is delivering a great experience so far—especially that you're enjoying the smart features, the pet hair function, and the fresh, clean results. It’s clear you’ve taken great care to maintain it, and that really goes a long way toward keeping things running smoothly. You're absolutely right that proper loading is key to performance, and we appreciate you calling that out. Thanks again for the recommendation—we’re proud to be part of your laundry room! -Kacie@GEAppliances
Cons mentioned:
Drying time
Rated 5 out of 5 stars
Great for low volume laundry!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great machine for my wife and I as we get closer to retirement and the kids are gone. It's nice to put a load in and its all done at the end, no flipping. Things will be more humid with drying as a result of it being ventless - this is normal, open the door and let some humidity out before folding. We have such a small space for our laundry that this unit actually gave us more storage space.
This machine would not be appropriate for a large household doing tons of laundry.
I would recommend this to a friend
Pros mentioned:
Energy efficiency, Noise level
Rated 5 out of 5 stars
Everything you expected to be!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer/dryer combo and ventless? There has to be issues with that right? My family includes 2 adults and 3 kids so there is plenty of laundry to do and so far it has worked excellent. Makes very little noise, clothes come out clean and dry, and also has a timer display to let you know how long the cycle will be done. With only one unit it frees up laundry space and a bonus is you dont have to wait around the house to switch load to dryer. Great quailty product and would highly recommend for any household size.
I would recommend this to a friend
Rated 5 out of 5 stars
Very happy with "Alice"
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to replace an LG washer/dryer that was around 15 years old. I specifically wanted something that used less overall less space and I was hoping to reduce my energy use since my old dryer was electric and did not always get things dry the first time
Used in a 2 person household that has too many pets and gets clothing dirty doing farm chores. The machine has been great. I like that I can set it to run while I take care of other errands and come home to totally clean and dry clothing that does not need me to baby sit the machine.
It washes and dries King Sized Sheets and it can also handle my King sized comforters if I fold them in quarters and then like an S before placing it in the machine by itself.
I generally use the Eco Cool setting for all of my clothing and use the Towels for towels and jeans, and the bulky setting for bedding.
My average load time is about 2 hours - 1 hour for wash, 1 hour for Dry. This might seem long, but when I had separate washer and dryer unit, the items could have to wait hours for me to come switch them over. So my overall time to have clean clothing is much reduced.
I like the auto dispense for detergent. I have used persil at first, and just recently swapped to Method by adding 50 % water to the dispenser to water down the Method since it is ultra concentrated. I don't use fabric softener but I do use Lysol laundry sanitizer in the fabric softener dispenser set it the lowest amount and it works great.
I clean the lint filter each wash, and the sponge filter probably ever 5-10 washes. The machine will remind you, but I find I clean it more often than the machine requests.
I also use an attachment on my vacuum to clean out the lint cavity after removing the lint tray. I will say that has been my own annoyance with the machine, I feel that the lint filter still allows some lit to get through and onto the heatpump fins as well as lint seems to just hang out inside the cavity. I am thinking because of the moist air - it causes the lint to stick to the walls inside the cavity.
I have a long tube for my vacuum I can use as well as an attachment that was made for cleaning under appliances and it works really well for getting into the lint cavity. My attached images show the attachment on the floor that I use, as well as a King Sized Microfiber Fleece Blanket for drum size example.
I follow the instructions on the machine for when to run a drum clean.
I have noted no smells or issues with the machine as far as "front load funk".
I recommend the machine. I have not done a true test with a kil-o-watt type testing device, but I have noted that my electric bill has been reduced since owning this machine compared to my old washer and dryer. I also like that a dryer vent is not needed. I covered up the old hole to my dryer vent.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thank you for your kind detailed review and choosing GE Profile to replace your older unit! We are happy to hear that you are pleased with your new Ultrafast Combo Unit in your laundry space and appreciate you breaking down and highlighting some of the features that you enjoy using. We think your new unit will soon become a favorite and will make your laundry days much easier with it great convenient features.Dianna@GE Profile
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Amazing Machine!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My GE Washing machine combo was delivered this morning. This combo unit is AMAZING! I have been using it all day with no problems. The WiFi connection to the machine was flawless and quick to connect. I first started by washing 2 pairs of jeans. 1 hour and 12 minutes later I removed them from the machine. They looked better than they have ever looked before-they almost looked brand new. Not one wrinkle in either pair. My second load (and last for the day) consisted of bath towels, bath mats, and a small fleece blanket. Even though I forgot to add fabric softener, less than 2 hours later I had clean, dry, soft, fluffy towels and blanket!
My machine is installed in a new linen closet on the second floor. It is also installed on top of the matching riser. have not yet installed closet doors on my closet. I’ve been worried about noise level and vibration. I worried for nothing. This thing is powerful but QUIET. My bedroom is 8 feet away from the open laundry closet. With my bedroom door closed I cannot hear anything. It is so quiet I kept going to look at it to make sure it was still running. I realize 1 day-2 loads of laundry is not a great test but if it continues to wash and dry as well as it did today I will be thrilled. My Best Buy installers, Donnie and Greg, were also outstanding!
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello - we're delighted to hear about your positive experience with your new Ultrafast Combo! It's fantastic that the machine exceeded your expectations with its performance, including the flawless Wi-Fi connection and impressive results on your laundry. We're confident that the quiet operation and powerful functionality will continue to meet your needs for years to come. If you ever have further questions or need assistance in the future, feel free to reach out anytime. All the best! Lauren@GEAppliances
Cons mentioned:
Drying time
Rated 5 out of 5 stars
I do laundry in my sleep
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this thing, I can’t say enough how MUCH I love it. No it will not be as fast as a separate washer and you can do one load at a time. You know what I don’t have to do anymore….have time to wait to switch the load or remember. Nope just throwing it in go to bed and boom I have clean fresh clothes to go in the morning, just like a dishwasher. It’s one less thing, for me that’s a game changer that gave back my time now I literally can do laundry in my sleep.
One thing, it takes time to adjust to the drying, try a few methods, work the different options. We use the wrinkle care for example for doing it over night that way it’s dry but stays wrinkle free. Also leave little room, you can’t over pack these. It will work but drying will vary.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi there - Thank you so much for taking the time to share your enthusiastic review of you Combo with us! We're delighted to hear about your positive experience with the product and how it has made your laundry routine more convenient. Your comparison to a dishwasher is quite apt, and we're thrilled that you've found it to be a time-saving game changer. The ability to set it and forget it, allowing you to wake up to clean, fresh clothes, is indeed one of the key advantages of this machine. Your advice about adjusting to the drying process and trying different methods is valuable and will surely benefit other customers who may be new to this appliance. The use of the wrinkle care feature for overnight drying is a great tip that can help keep your clothes looking their best. Additionally, the insight on not over-packing the machine is important to ensure optimal drying performance, and we appreciate you sharing this practical advice with our community. Your feedback and support are greatly appreciated, and we're sure this unit will continue to make your laundry chores a breeze. If you ever have any questions or need assistance with anything related to our product, please do not hesitate to reach out to us. We are here to help. Thank you again for choosing GE Appliances. We value your business and look forward to serving you in the future. -Kacie@GEAppliances
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
You May Ask Yourself, "How Do I Work this?"
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't quite understand why this purchase seemed so "foreign" to me, but maybe it's because I've been a side-by-side washer/dryer person since I was old enough to reach my parent's top loader in their basement. Therefore, deciding to go all-in on a front-loading all-in-one made me nervous, as I'd read and seen various negative reviews, and buying this one gave me heart palpitations I didn't need.
Thus far, my fear of use has been assuaged by watching videos about the Profile and simply using it as it should be (there are instructional videos on YouTube, and GE has someone watching and responding to comments and questions on selected reviews). Having an app on my smartphone that keeps me posted on the Profile's status is mind-blowing, but overall, I'm getting used to this new appliance in my house.
I'm growing to like the machine, and I hope we'll have much time to get to know each other. I wonder if GE makes a dishwasher similar to the W/D combo...
(HINT: They do.)
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there! Thank you for your purchase and for taking the time to give us your thoughts. We're glad to hear you're getting lots of use out of your appliance and that you're getting more comfortable with all the features. The app we use with our smart appliances not only notifies you on the status of your unit, but generates software updates straight from our engineers to make sure your UltraFast Combo continues to perform at a high level. If you ever have any questions about your unit, please reach out. We are here to help! Thank you for joining us in the future of laundry. Julia@GEAppliances
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
I love love love this washer/dryer combo!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just replaced my washer and dryer with this all in one. All I can say is I love it!!! It is super easy to use with the app and on the machine itself. It is the most quiet washer/dryer I have ever heard ( or not heard ). I would highly recommend especially if you have a laundry room that is smaller like mine.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Thank you for your review and choosing the Ultrafast Combo for your home! We are happy to hear that you are loving your new unit and it’s been convenient and easy for you to use. We are confident this unit will continue to impress you for many years with its great features!
Rated 5 out of 5 stars
Great for people who have ADHD
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this thing. It’s not really in our budget but my pros outweighed the cons. I have adhd and often forget my laundry in the washing machine. Having to wash them 2–3x. Then, my old dryer was lacking. It would take over 4 hours for me to clean our clothes and if we wanna be technical days because I’d forget and have to rewash. Not anymore. I put our clothes in, it washes and dries them. When I go to the dryer, they’re clean. I do stuff it as full as I’m able to. I also use the extra spin on it. I’ve only had a balancing problem, one time, due to putting 4 pairs of 2xl sized jeans in there with our other clothes on top. I love that I just put them in and my phone will remind me about the clothes in the dryer, too! We use the “more water” and “more dry”. I can still do about 3-4 loads a day, if I need to. This has caught me up to a small load, put in at night, and take them out in the morning. We have a family of 5. (3 adults and 2 stinky boys,9&7) I read other reviews about them coming out “wet”. They do feel “damp” when you take them out. But if you were to shake it in the air, it would be dry. I remember reading in the instructions that it’s like a steam heat. So, we haven’t had any issues drying things besides the 4 pairs of jeans (with regular clothes too) I’ve washed all our linen in it. I can wash 2 twin size sheet set/blankets. I could even wash our king sheets and blanket if I wanted to but I would separate them. I use the more water because we use gain and it was leaving a yellow stain on them. But the more water fixed that. It’ll alert me when I need to add more detergent, I can even connect it to Amazon and it will order it, itself. I honestly can’t say enough nice things about this. Like I said. ADHD. It’s been such a game changer. Our clothes always smell nice. I didn’t realize we smelled bad until I had the new ones and my old ones in front of me. My husband and his brother live here and they make dog food. You’d never even know. I also like that there’s hardly ever lint but you do get a message to change it, every cycle and there’s no way to turn it off because it’s ventless. I’ve now used every setting and every cycle. Now, if there’s anything that I don’t fully like, it’s the app. It is kinda confusing. You can’t turn it on from it and you can’t really mess with the settings on it. But you can select the detergent amounts, it alerts about the filter, it tells you how many cycles you’ve done and how many you’ve done per day. It’ll tell you how much detergent is left and when you need to fill it. You can turn on more drying time from it. See how much time is left. My favorite function is it telling me there are 5 minutes left. When it’s finished. How long the load has been in there. Now, if only it would fold them. It’d be even more perfect. We also got the pedestal. I hate doing laundry but this has seriously helped tremendously. No more “I forgot to dry them”. I’d get another if I could afford it.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi - Thank you for sharing your enthusiastic feedback about your UltraFast Combo! We're thrilled to hear how this appliance has positively impacted your laundry routine, especially with ADHD in mind. It's fantastic to know that it has helped you stay on top of laundry, and the convenience of washing and drying in a single unit along with smartphone alerts has proven invaluable. We appreciate your detailed insights into the product's performance, including water usage and stain removal, which can be very helpful for others. Your feedback regarding the app is duly noted, and we will consider it for future improvements. Thank you for choosing GE, and we hope your new Combo continues to simplify your laundry process. If you ever have questions or need further assistance, please don't hesitate to reach out. Your satisfaction is important to us. -Kacie@GEAppliances
Cons mentioned:
Smell
Rated 5 out of 5 stars
Love my new washer dryer combo
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Oh my goodness, I’m loving this thing! I put my dirty clothes in, and they come out clean, dry, and humid, but the humidity goes away. It’s a weird feeling but it works. My clothes actually finish around the 2 hour mark and my clothes smell way better that my traditional washer/dryer. I DO NOT smell a funny new machine smell like some other reviews that I watched before buying. My clothes only smell like the Tide detergent & fabric softener that I use. Nothing else.
Anyways, I actually get excited when it comes time to do laundry, believe or not, because this machine brings me satisfaction by doing everything that they advertise. By that, I mean solving all the frustrating parts of all other washers and dryers. I wish that GE would post videos to explain the other features. If you select dewrinkle, it doesn’t dry your clothes. I find it best to just leave it on the default settings, so be aware. The first I washed was my King size comforter and it came out clean, dry and it smelled really good.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi - We appreciate you taking the time to share your wonderful experience with your new Combo! We're thrilled to hear that it has exceeded your expectations and made laundry an enjoyable task for you. Your feedback about the absence of any unusual new machine smell and the effectiveness of the machine's cleaning and drying capabilities is greatly appreciated. We understand your desire for more information about the various features, and we will certainly take your suggestion into consideration. Providing clear and informative videos is an excellent idea to help our customers make the most of their appliances. If you have any further questions or need assistance, please reach out to us again. Thank you for choosing GE Appliances for your home. -Kacie@GEAppliances
Pros mentioned:
Ease of use, Noise level
Rated 5 out of 5 stars
Dinner and laundry!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer dryer combo is quiet, easy to use and able to wash & dry a normal load in under 2 hours. You can cook a gourmet meal and don’t have to worry about doing the laundry. The GE Profile is doing it for you!! Go ahead!!! Make the investment!!! It is worth every penny!!!