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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 34 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 5 out of 5 stars

    confusion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review because I like the Geek Squad work. But what is confusing to me is how I got an instore order on my account. As I bought these services online. I do not like that aspect. for this reason I give the not recommend until I am informed about this. Other wise I would recommend wholly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    WORTH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service is friendly and always helpful. Been a great go to for problems with laptop and printer for me. Only complaint generally takes a long time to get resolution for most experiences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kasperski Anti Virus Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my GeekSquad computer service and Kasperski Anti Virus Software, problem free at a reduced cost. Both have proven invaluable and cost efficient. Happy with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased Geeksquad support for the last 5 years and it is well worth the cost. I used it every year, and the Geeksquad agents are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Better than the “Help Desk”!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad- Well worth the price. Their helpful at the desk and if you have to leave something they are quick at getting your problem resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Convenient to Renew Yearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, they just made my life easier by providing my Webroot renewal online so I didn't have to go to the store and buy again...Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad. We use it every year. Frequently have issue on at least one pc and like be able to take to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Geek Squad Protection on my computers. It gives me peace of mind knowing there's professional help out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewed geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my Geek Squad Service. I would have paid full price but they gave me a deal at less than half price it was a no brained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brought my lap top in for service with Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lap top was running slow, so I brought it into Geek Squad. Took them a few days, but they fixed it. Running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio/CD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is neutral and fits well with the rest of the furniture. Sound is smooth and clear. Would recommend to friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have my computer protected and for the price I also got virus protector and geek squad assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my brother, that is, Brother Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Printing speed is so much faster that my previous ink jet printer. Scanner easy to use as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gr8 item for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better time to buy, no better place to get it than here thank you for having it. All smile from the family...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot/Geek Squad renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to renew my coverage. I think it is worthwhile, but hate spending this amount of money every year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed product. This product has protected my devices from all types of computer viruses and attacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at what they do. If you have a problem with your product that you take to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for when you need help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never know when problems occur; however, when they do, you need Best Buy there to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with the geeks. They do an excellent job repairing my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service from the geek squad. would not go online without protection.

    I would recommend this to a friend
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