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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 59 reviews

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90%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Apple Watch Series 1's "Find my phone" feature, calling it "awesome" for tracking workouts and finding their phones. Many customers also find the watch useful and cool, calling it the "coolest gadget" they own. However, some customers have concerns about the battery life, wishing it lasted longer, and the size of the watch, finding it a bit too large for smaller wrists.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 59 reviews
  • Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this watch was refurbished I'm glad I purchased it! I bought it as a gift for my husband's birthday! He loves it! He won't leave the house without it. It is so easy to work and makes answering calls on the go a breeze. My Husband has rather large wrists and the extra watch band in the larger size fit him perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simplifies life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life a lot easier with voice to text and the ability to answer and place phone calls from my wrist watch.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Love a good deal!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve always wanted an Apple Watch but can’t spring for a new full priced one, this is your key to happiness! Came in the original packaging with original accessories! No dents / scratches! Looked and worked as if it was brand new! I will always recommend GeekSquad Refurbished items!

    I would recommend this to a friend
  • Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Excellent price for Apple Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished option saved me roughly $70 on a new one. Watch has great range for notifications and control of my phone. Watch is a little buggy at times with Messages, MLB At Bat, and a few other apps. That might be watch, or issue with my phone. Geek Squad forgot to include charger in the box so I had to work with customer support to resolve the issue. In the end I got a credit on my card to cover the purchase of a charger, travel time, and inconvenience. Overall I would recommend making this purchase. Just remember this version is not waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Works perfectly
    Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    A great companion to have with your Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished item looks great! Only issue, is that it shipped without a charger. Had to stop by at my local BB and was provided with one. Too bad the one provided wasn’t an oem charger, otherwise it worked fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUY NEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it didn't come with a box for starters. Then boot up and touch screen is unresponsive. Best Buy won't return because it's a refurshied item. Really really aggravated. Do your self A favor and spend the extra $20.....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Watch 1st Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm slowly learning to use the features-I was painting and discovered how to talk on the phone with the watch instead of my iPhone 6s. The only problem I'm having is figuring out how to change my activity goal.

    I would recommend this to a friend
  • Cons mentioned:
    Distance

    Rated 4 out of 5 stars

    Great smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very smoothly and it helps.to quickly check your messages. It counts higher distances than the phone so it needs some better alignment but tha would be all. Not to mention it also looks very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable to wear during workouts, Price

    Rated 5 out of 5 stars

    Great sports watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted to get an activity tracking watch for my husband and after looking at reviews went with an Apple Watch. Refurbished series 1 was a great buy! Easy set up and comfortable to wear during workouts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money if you don't pay full price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as easy to read, and doesn't show the time automatically, like my old Pebble but it does a better job in general and am glad I got this and not a a Fit Bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was a great purschase for me. I use it all day at work and throughout my workouts. The battery life is ok but you definitely need to charge it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    It’s not refurbished.. it’s brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not refurbished.. it’s brand new. Undoubtedly best one with less price. Timely delivery and no scratches everything is genuine.

    I would recommend this to a friend
  • Cons mentioned:
    Water proof

    Rated 5 out of 5 stars

    Amazing watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. My main focus is exercise and it allow me to track my time, heart rate and level of activity. It can even identify the type of exercise you’re doing. The only downside i see is since it’s not waterproof i cannot track my activity when swimming. On the usage, it’s very well built, easy to operate and establish a strong connection. You can answer your call from the watch and have a conversation through it if you’re busy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Great buy. It looks good and it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product received in excellent condition practically new. It work as described. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy at the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son to pair with his IPhone 6s, so he do not have to pull his phone out to see his calls or messages while in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished watched were just like new. Glad we saved the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...it's awesome to track workouts and finding your phone

    I would recommend this to a friend
  • Pros mentioned:
    Works perfectly

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm kinda hesitant at first to purchase a refurbished item 'coz I wouldn't be sure about the quality, physical condition and completeness of the product. I'm very happy when I received my order, it looks new and works perfectly. I would recommend this product to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wearable technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this apple watch for everything, a lot of times I don't even use my phone

    I would recommend this to a friend
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