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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

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81%
would recommend
to a friend

Customers are saying

Customers love the Geek Squad Certified Refurbished Joy-Con controllers for their affordability, great condition, and brand-new appearance. They appreciate the convenience of wireless connectivity and the ability to mix and match colorful controllers for multiplayer gaming. However, some customers have concerns about the durability of the controllers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Pros mentioned:
    Quality, Wireless

    Rated 5 out of 5 stars

    Great for party games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the switch only comes with the 2 joycons, getting this extra set lets me play party games like Mario Kart without having to rotate controllers as much. Although they are referb, but they look brand new. Hooray.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Works and looks pretty much new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy items refurbished because you never know what you're going to get. However for the significant price cut and the return policy, I decided to try it out. I was definitely not disappointed! The controllers looked practically new with the exception of VERY minor signs of usage cosmetically. I did a small amount of cleaning and I would not have been able to tell the difference between new controllers and the ones that I received. Of course, your mileage may vary, but I would be definitely willing to try refurbished again for this product in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Quality

    Rated 5 out of 5 stars

    Refurbished is Basically New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished to save a couple bucks, and it was completely worth it. Everything works great, no blemishes, and its great to have a second pair of joy cons!

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Joy-con

    Rated 5 out of 5 stars

    Perfect joycons!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were in perfect physical condition, and the joycon drift problem common in many of the models was not present. Hugely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guarantees are solid. This product is in great condition and works perfectly. Great savings matched with an outstanding product.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrist strap was broke on one but overall 100% the way to go to buy extra controllers for your switch

    I would recommend this to a friend
  • Pros mentioned:
    Color, Functionality

    Rated 5 out of 5 stars

    Excellent design and color!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controls I've ever had, with perfect color, excellent system and functionality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fine. The one knock is that the locking mechanism to keep the blue joy-con attached to the switch display is loose and comes out easily. It does not impact anything functionally, and for ~$20 off, I'll happily take it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    These are good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a second pair of joy cons, and bought an open box item. They worked well for a while but later I started feeling some issues with them. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    They work.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set was a dud, but 2nd has worked for a couple of years. I like the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Nitendo Switch Controllers in Fun Colors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This necessary addition allows for up to 4 players since the Switch already comes with 2 attached! So crucial for family fun & a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best price I’ve seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These joycons can be expensive, which why I chose to buy them refurbished from Best Buy. I can’t really tell that they’ve been used, they feel brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these extra controllers for the Nintendo switch and they are great. It lets us all play together as a family of 4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to see these refurbished controllers and the price to go along with them. Unfourtunalty after one use, the left controller wouldn't charge :( Not wanting to pay for the shipping to return a faulty product I'd bought online I waited till we were going to be close to Best Buy Store. The Return process went smoothly.No customer services issues,I did appreciate that, very much! I was a bit bummed they didn't have any refurbished at the store I ended up using the in-store gift cards the gave us ( for the return) towards new controllers. Don't think I'll go the refurbished route next time. for us, it wasn't worth the extra time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like new out from the box. No issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine Came right on time bdjdkkdvdbdjdjdjdkfkr

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love these colors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and fun to mix and match with our other sets. Small and easy to store!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly just like if they were brand new. I love that I have my own pair besides the original controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these because the original ones that came with the console were a little glitchy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Fun beyond

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best accessory to have. Colorful and fun. Expands the fun for more players.

    I would recommend this to a friend
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