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Customer Ratings & Reviews

Your price for this item is $699.00
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The comparable value price is $1,099.99

Customer reviews

Rating 4.1 out of 5 stars with 65 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition of the Geek Squad Certified Refurbished MacBook Air, with many noting that it looks and performs like new. The long battery life also receives praise. However, some customers reported issues with the keyboard, including sticky keys and malfunctioning trackpads. Overall, the positive feedback on condition and battery life outweighs the negative comments regarding keyboard functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 65 reviews
  • Rated 5 out of 5 stars

    Can't even tell it's a refurbished model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely tell it's refurbished. Only clue would be a smaller battery life than I expected, but it's still good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Green smudge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has a little green smudge on it but everything came well speakers work well and laptop runs fine so far and came with the original charger just the smudge is annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine in perfect cosmetic condition, charger and cable are pretty scuffed up, but no big deal. The only thing is that I got mine at 90% battery health which pretty low for only 24 Charging Cycles, but I also got it for $530, so can’t complain there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST LAPTOP EVER!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS LAPTOP! so far I have used my laptop for school and it works so good. I love the feature the Macbook has and the quality of this laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but sent me the wrong color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product runs well but they send me the rose gold color, when I specifically paid for space grey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021 m1 MacBook Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always the place for me to buy electronics, always such good deals on refurbished items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy any refurbished item from Best Buy online. I bought the laptop online. The charger came with laptop thatwas not compatible. It needs usb-c type. They sent MagSafe type charger. I am not sure how they can send a laptop with different charger. Online support and in store support is so bad that they don’t replace the charger. I need to buy a new charger. I don’t get it. Don’t but refurbished item online from Best Buy. Bad experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Speed

    Rated 5 out of 5 stars

    I highly recommend it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this because of the very few but mixed reviews. I ordered it and got it 3 days earlier than expected. First I looked for any cosmetic damages, all was good, there was an extremely small light scratch that was hardly even noticeable. I don't think I would've looked that closely if it wasn't for the review that mentioned the cosmetic issues. After I got it set up I ran some tests for speed and issues. I just searched on Google for what I should test on refurbished macs and did those. Everything has been great! If there was any issues with the system I would've used the 30 warranty and return it. Overall this computer seems brand new. **I have only had it for 3 weeks.*

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bougbt for my girlfriend and she loves it being a full time education major, long battery life and able to handle multitasking with 10+ tabs open at once with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good travel laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device, although for certain tasks it's definitely lacking in power. It does it's job and it's very portable, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the MacBook is refurbished, it looks new. No scratches, dings, or anything that indicates it has been used! I was able to set it up without any trouble and am very pleased with the product. I recommend it to anyone who needs a quality laptop for personal or professional use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    MBA laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop replaces my 5 year old MacBook. It's faster and battery life is great. Plus it's ligher.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    M1 Mac Book Air Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac Book Air is Superb, very fast, dead silent, with tremendous battery life. the Sale price from Best Buy was unbeatable , even lower than Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a MacBook for my niece who's a software college and she loves it. It was exceptionally cheap cheaper than a brand new one and still works just as good. I'm very happy with the quality of the product and geek squad refurbished items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this laptop was going to have scratches and dents as it’s refurbished. I was totally wrong It was as if this was brand spanking new like someone had just purchased it and returned it within 1hr. I use it everyday and I have not noticed any lagging

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished apple laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a mac laptop for a long time but they cost more than I could afford. I recently purchased a refurbished apple computer and it is like brand new. I am so pleased to be its proud owner. Price was right; laptop was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and it’s been fantastic! Runs great, with no lag. I was skeptical because it was an M1, but the speed is exceptional. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as a brand new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MacBook for my niece. She's a junior in college and loves it. It was exceptionally cheap cheaper than a brand new one and still works just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best trade that I ever had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I bought it for my wife. The battery is excellent, and I replaced it from a Samsung Laptop. She never complained about the Mac OS interface. She adapts very well and quickly. The UX for traveling with this MacBook is comfortable and easy to use for common work.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works like a brand new machine. I also own a brand new one. My new one has higher specs but this was a great deal.

    I would recommend this to a friend
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