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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 174 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the excellent condition, impressive battery life, and smooth performance of the Geek Squad Certified Refurbished MacBook Air. Many appreciate its reasonable price and ease of use, along with its lightweight design and ideal screen size. The positive feedback highlights the overall value and functionality of this refurbished laptop. A small number of customers noted some minor issues with the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 174 reviews
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Refined Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished MacBook Air (Midnight) is a stunning and practical choice that combines sleek design, powerful performance, and excellent value. Its Midnight finish exudes sophistication, though it is prone to fingerprints. Powered by the M2 chip, this lightweight laptop effortlessly handles multitasking, creative projects, and everyday tasks, all while running silently thanks to its fanless design. The 13.6-inch Liquid Retina display delivers vibrant colors and sharp detail, perfect for work or entertainment, while the impressive battery life ensures all-day productivity. Being refurbished, it’s an eco-friendly option that doesn’t compromise on quality, making it an outstanding investment for professionals, students, or anyone seeking a premium experience at a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad Certified Refurbished MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the Geek Squad Certified Refurbished MacBook Air 13.6 Laptop is very much a need. A lot of people think that just because they used it's not as efficient, but that's just the opposite. It has been refreshed for all new users. I love the screen, and it's not so heavy to carry around. Any career, even bakers, can use it. Most importantly, the fan audio cancelation is so amazing! Oh and do not get me started on the long-lasting battery because it is no joke!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to do video and sound edits for a podcast and it seems to handle it flawlessly. The video quality of the screen is amazing and the ease of use makes this laptop a no brainer. It has a all metal body and is very premium and well built. I multitask a lot on my MacBook and I haven't noticed any lag or problems at all. I do recommend getting a USB hub and an external HDD because that is really all the base model is lacking. The battery life lasts me two or three days with daily use of about four or five hours a day. I highly recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love my MacBook Air!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new (refurbished) MacBook Air! It's lightweight, sleek, and very fast. I'm really happy I decided to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was awesome and secured.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and nice laptop. It’s easy to carry everywhere, not heavy at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mackbook but I don’t like the charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about buying a refurbished MacBook Air, but man, this thing is BEAUTIFUL! The Midnight color is absolutely stunning, and the redesign is so sleek and thin compared to the M1. It looks and feels brand new—no scratches on the screen, and just a tiny, barely noticeable surface mark that my case will cover completely. Performance-wise, it’s perfect for my daily tasks—QuickBooks, Excel, content creation, and even light gaming. I love how lightweight it is! The only downside was the charger I received, which smelled like smoke, but I’m ordering a fresh new one straight from Apple. Other than that, this MacBook is a 9.5/10 for me! If you’re on the fence about getting a refurbished model, don’t hesitate—you can’t beat the price for what you get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it, and I think you would too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never going back to Windows. In terms of Mac books I am not sure if this top tier, this is the only one I ever had, but for me id say it's far up there. It is extremely easy to use and comfortable. I can easily with between all my apps (which is super smooth on here) and comfortably take with me on the go. If you're looking at laptops, give this one a chance, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in LOVE with this purchase. I do not at all have the best luck when it comes to buying refurbished/ used products, but this is the best one yet. I even waited a month before doing this review to make sure it was a good laptop. The battery life is perfect, and the computer works great. Honestly, if the computer did not come in the box it came in with, I would’ve thought it was brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook, charging block and cord were all delivered unscathed. Easy set up. The storage space is great. I was leery about getting it because it is refurbished but I’m glad I did. I love my MacBook Air!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple MacBook 14 inches

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and beautiful device. Good storage and runs very smoothly. When using it you can tell it was made with very hard work and planning.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Laptop for school!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came like new, with only 20 charging cycles, no dents or scratches on the case, only a few small details on the screen but it does not affect the operation at all, the charger that it included was dirty and used but it is the 85W one which I think it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in excellent condition. Works flawlessly. Bought it for work and it's been worth it.Battery lasts a regular few days of work with a single charge. Been liking a lot of the features and speed of the system, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this computer is perfect, get it and you won't be disappointed; this review was written from the computer I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bang for your buck!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came faster then I expected, I was expecting it to come in a week it came in 2 days the battery lasts for 10 hours while charging only takes 30-40 mins this is my first MacBook so I’m pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was gonna get an okay model but it was basically in perfect condition, such a great buy and fair price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, it was just that when it came,it had some scratching and dents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products with Care

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved this computer and Best Buy did such an amazing job and making sure my product came all in one peace, thank you Best Buy for caring about our product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop works great but I’ve had screen issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent computer, the functioning is great, but it’s been a couple months and I left for dinner shut the laptop, I came back and the laptop was crack and I had not closed it on anything. It will cost me roughly $700 to fix which is almost the same amount I paid for it which is frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Was very gross

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received mine today and I don’t know about the actual work load of the computer but I’m giving it one star for the way it was shipped. First of all, they said it would come in manufacturers packaging and it did not. And the laptop was very gross with sticky stuff on the outside and near the camera and what looked like crumbs all over the keyboard. I know it’s refurbished but that is disgusting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, Best for having something that I needed it and a lower price

    I would recommend this to a friend
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