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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 15 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a great job connecting all my devices to my TV and making sure that everything is working properly. They were fast, efficient, and really on top of their game. I would recommend this service for anyone who is interested in having all devices connected the proper way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for Best Buy's Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have relied on Best Buy's Geek Squad frequently during the past year when trying to remedy an ongoing situation with a product that has now been satisfactorily replaced. They are always professional, courteous, and dependable, and I appreciate their service so much so that this time I bought additional Geek Squad coverage along with my new Manufacturer's Warranty. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and hooked up printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time with advanced phone call and set up printer for wireless or computer connected. Answered additional questions extremely courteously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle pick up and return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not satisfied at all with an original tv that I had purchased. Went to Best Buy, picked out a different one, they delivered the new one and picked up the original one with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was complete and quickly done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed chatting with the young men doing the work. They were very knowledgeable and quick. I couldn't have done the work myself. I'm glad they were available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really great when he set up my TV. Explained everything very clearly and I was able to do everything he said when he was gone. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent picked up Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent picked up a Television that was delivered that was not ordered and replaced it with the one that was ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks geek squad for delivering and wall mounting my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was service in our camper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a good service for those of us not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polit, fast and great attitude, I will work with them again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery was sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items were picked up at the store and brought to my home for delivery and installation in great shape. No issues with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous. Knowledgeable; a bit too technical for us.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was on time for the pickup and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV arrived defective and needed to be replaced. The exchange was prompt and professional. The technician made sure that everything worked to my satisfaction and he took the time to explain things. He also tied the wiring so that is was very neat looking. Overall, great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed 2 analog TV's removed. Geek Squad showed up on time and removed the TV's in no time

    I would recommend this to a friend
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