Customers frequently mention the camera's high-quality picture and ease of use as significant advantages. Many also appreciate the night vision and motion detection capabilities, which provide added security and convenience. However, some users experienced challenges with internet connectivity and found the power cord to be too short. Overall, the positive feedback on image quality and ease of setup outweighs the reported issues with connectivity and cord length.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 73 reviews
Rated 1 out of 5 stars
Returned due to bugs by design
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The most puzzling thing about the Geeni camera and App (besides the fact it is getting worse over time) is that the company puts so much effort into appearing responsive to reviews with the 888-232-3143 number and yet will not actually fix the bugs they have. You’ve probably seen this where there are never updates to the App that you use over several years and Geeni is one of those that needs new improvements at least every few months. I love stable software that is rarely changed (when working), but here you have to buy a new camera device to get the software updates. They advertise you can bring your own 128GB SD card to locally store motion capture. (Then incorrectly tell you to format it as FAT32, then tell you it is your card causing the problem with camera unable to Playback and requiring reformat for the umpteenth time in 5 days, then tell you that you spent so much time trying out their useless troubleshooting that they will no longer honor their warranty.) But they make it IMPOSSIBLE to actually use the feature to find the relevant snippet of motion. Can you just simply click on the motion detection notification in the list to see the video? NO!! Did they REMOVE the timestamps of interest to you from the Playback feature? YES! Are there ANY useful Playback controls like fast forward? NO!! So did they make any updates to the software? Well, they added their ugly Geeni logo to your video feed. I’m sure EVERYBODY WAS BEGGING FOR THAT. But can you move the timestamp to a different corner so you can read it? NO!! I don’t have high hopes for this company.
No, I would not recommend this to a friend
Pros mentioned:
Motion detection
Rated 4 out of 5 stars
Very good, does exactly what is advertised!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Literally got this to keep an eye on my baby puppy who has a lot of anxiety when I leave home. It provides live volume and live video to your mobile app enabled device. All you need is WiFi where ever you connect the camera. Also it has a great feature that allows you to speak through the Mic and out the camera. It actually works great. For the price you’re getting an amazing value. My only let down and reason for four stars is that the device (camera) is very light. You should get two sided Velcro and you can stick it down firmly or just tape it down. If not, just make sure it’s at a place that the camera or connected usb cord won’t get touched. With the slightest touch your camera moves and angle is completely changed. At first I would just put a book to hold the base down because I had it on my dresser and I would grab clothes and when the dresser would slightly shake the camera would move with it. Besides the weight of it “which might be a plus for you” I all in all enjoy this camera. Very easy to set up (between unboxing, plugging it in and downloading the app) took me just minutes to set up and start receiving live video streaming straight to my phone. Also I’m able to speak to my puppy when I’m away. Also to keep an eye on how he was doing when I first brought him home so I could adjust my place into a pet safe environment. He was just 3 months old when I got him so it was so important to keep an eye on him when I had to leave for any reason! Great great value for a camera to keep an eye on your home. Also there’s a motion feature that when something or someone passes by the camera that you get a notification instantly to your app, even while the app is closed! Great for monitoring your place if you’ll be away!
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Camera quality, Night vision
Rated 4 out of 5 stars
Great product, even better for the price!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
setup is easy. If the camera wont connect you can use an alternate way to connect so its easy. Picture qaulity is pretty good and night vision works really good to. Motion sensor work instantly and sends notification to your phone and starts to record. I was even able to set up one camera at one of my apartments and i set up the other one at a completely different apartment and different wifi and i can still view both cameras on the app no problem.
This review is from Geeni - Indoor Wi-Fi Wireless Network Surveillance Cameras (2-Pack) - Black
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Cons mentioned:
Cord length
Rated 4 out of 5 stars
Good camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good camera. Had no problems getting the camera to work on my cell phone. The only issue is I wish the cord to plug in the wall was a little longer.
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hi! We would like to thank you for sharing this great review of our Geeni product! We are thrilled that you enjoyed your experience with it. Your comments are important to us because they help us to check on things that we need to improve our products. We hope you can try other Geeni devices. For other request or suggestion, please contact us via email at [email protected], phone +1 (888) 232-3143), support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Camera quality, Ease of use
Rated 4 out of 5 stars
Great item for price
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pic shows great, easy to set up. Wish cord was little longer. Audio two way feature does not work. I've tried it lots of times. I can only here person there but they can not hear me. App works well. Not bad just need better audio.
This review is from Geeni - Indoor Wi-Fi Wireless Network Surveillance Cameras (2-Pack) - Black
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hello Akyana, thank you for your feedback and we're sorry with regard to the audio of your device. We would like to discuss this with you so we can provide a resolution to this. Please contact us via email at [email protected], phone +1 (888) 232-3143), support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
LOVE THESE!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Geeni Indoor Wi-Fi Wireless Network Surveillance Camera are awesome. You can log in from your phone, You also get pushed notifications sent to your phone when it detects movement or sound. Great camera for your buck. only reason it gets 4 stars is due to the 2 way intercom is terrible. If you try and talk from your phone 2 camera it sounds like your under water. Other then that I love these for the price.
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hello! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Our goal is the total satisfaction of our customers, and to provide a positive experience. Regarding on your issue for the smart camera you can reinstall the app then it should work. For help, please contact us via email at [email protected], phone (+1 (888) 232-3143), support.mygeeni.com for online chat support.
Pros mentioned:
Camera quality, Night vision
Cons mentioned:
Cord length
Rated 5 out of 5 stars
Great little camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture these cameras show are clear and the night vision is great also. Only wish the cord was longer.
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hi, Joey! We are incredibly grateful that you took the time to leave us a nice review. Our company values to put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. For assistance, you may contact our support channels at [email protected] Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Cheap and reliable!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this so that I can record my Amazon deliveries in my garage. I wanted to avoid paying Amazon more money to buy their Amazon Key compatible camera. I also have other Geeni products so it allows me to have one less app on my phone. It works great for what it is. I get alerts right away and I've never had a single issue with it. In fact, it paid for it self when I caught my Amazon delivery guy toss my package. I reported it and receive $10 credit from Amazon.
I would recommend this to a friend
Brand response from Geeni official response
Posted .
We would like to thank you for sharing this great review of our Geeni product! We are thrilled that you enjoyed your experience with the Geeni smart camera. Our ultimate goal is to sell less expensive but highly competitive products. If you have any issues moving forward, please let us know via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Cons mentioned:
Cord length
Rated 4 out of 5 stars
Good price
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over heats easily within minutes. Small electric cord.
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Great camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a great camera, easy to set up and get running. Great quality picture with the app and easy to change the settings. Great value for the price. After setting up the first one I went back and got two more.
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Congratulations on your new product! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and works really well. Will buy a few more. Definitely recommend if you are looking for something easy to use and affordable.
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Thank you so much for taking the time to leave this excellent review, Jennifer. We really appreciate your feedback. We try our best to develop products that can be useful and affordable for customers like you. Please let us know what we can do for you in the future. If you have any suggestions or concern please contact us at +1 (888) 2323143 or support.mygeeni.com for live chat, available from Mon-Sun 9:00 AM to 9:00 PM EST.
Pros mentioned:
Camera quality
Cons mentioned:
Internet connectivity
Rated 5 out of 5 stars
I see you
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great video. Clear picture. Make sure you have 2.5 & not 5. I change internet carriers & can’t use it, now.
This review is from Geeni - Indoor Wi-Fi Wireless Network Surveillance Cameras (2-Pack) - Black
I would recommend this to a friend
Cons mentioned:
Internet connectivity
Rated 4 out of 5 stars
Great camera
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good camera the only thing I dislike is that you must have a slower internet to use
No, I would not recommend this to a friend
Cons mentioned:
Internet connectivity
Rated 1 out of 5 stars
Waste of money
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They got disconnected from my internet and never reconnected. Only worked for one month. There is nothing I can do get them working again.
This review is from Geeni - Indoor Wi-Fi Wireless Network Surveillance Cameras (2-Pack) - Black
No, I would not recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Great camera!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
East to set up and to use. Does a better job than out per cube for watching the dogs. Nice clear picture!
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hello Ralph! Thank you so much for sharing your experience with your Geeni camera. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size so can’t be seen. Super easy to set up and use
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Hi! Thank you for the great feedback. We are happy to help make our customers life easy, we are dedicated on making the most advanced, affordable and reliable smart home products. Your comments are important to us because they help us provide the best service in the industry. If you have additional suggestion please contact us at +1 (888) 232-3143 or support.mygeeni.com for live chat, available from Mon - Sun 7:00 AM to 12:00 AM EST.
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Camera
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good surveillance camera for indoor use. Very clear.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Good video bad sound
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great video but the audio sucks sounds very muffled and can barely understand a word but like I said great video
This review is from Geeni - Indoor Wi-Fi Wireless Network Surveillance Cameras (2-Pack) - Black
No, I would not recommend this to a friend
Brand response from Geeni official response
Posted .
Thank you for remaining positive, Trini! We're sorry to know that you have issues regarding the audio of your camera. Here at Geeni, we want to make sure that we would be able to assist our customer and give a satisfactory experience. We would love to assist you regarding your concern. Please contact us via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very good camera I put it in my living room and it has very good vision and sound, the images on my cell phone are very clear
I would recommend this to a friend
Pros mentioned:
Motion detection
Rated 4 out of 5 stars
Love it! Easy to set up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product. So easy to set up. Even has a motion detection and get notified!
I would recommend this to a friend
Brand response from Geeni official response
Posted .
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to doing good business with you. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.