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Customer Ratings & Reviews

Your price for this item is $4,399.00

Customer reviews

Rating 4 out of 5 stars with 11 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

55%would recommend to a friend

Customers are saying

Customers consistently note the short battery life of the AERO 17.3" 4K Ultra HD Laptop. Several users reported that the battery only lasts for a couple of hours unless power-saving settings are used. Further feedback on other features is needed to provide a more comprehensive summary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop, but should have done better for the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use sort of like a workstation desktop due to the specs. Solid laptop. Beautiful design, Gets the job done. Plays games, edits videos, and handles 3D graphic programs like Unreal Engine 5, Blender etc…No card reader, creator laptop, easy enough to get get extension. Clean setup with good key feedback. Little disappointed with 2 TB memory, it’s actually two 1 TB so to get to the max 4TB needed to buy two 2 TB memory stick, really? Battery is short but this thing draws lot of power when using to potential. Lot of money to short change such an amazing laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Looks better on paper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my AERO 17 YE5-94US748HP. the extension block is very goofy, when you stick it on the side it does not sit stable and eventually might, I hope not, damage the TB4 port. Battery life is short, less than 2hrs unless you turn down every thing and run echo mode. Fans could be too loud. They make you jump hoops while product registration, too much for the money but I got $1k off over holidays and coupons. Trying to download manuals, drivers online, not easy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing specs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good gaming laptop, the specs are amazing, the screen is 4k with 120hz, the only downside is that there are no usb a ports only usb c, other then that its great!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really solid laptop. But the battery life is really bad and it gets really REALLY hot if you plan on gaming on this thing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was really looking forward to this.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really was looking forward to this. software issues rgb keyboard didnt work. slow boot up. windows would lag the hdmi adapter didnt work at all, very unstable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice. Very nice. Good deal and easily upgradable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this computer. My only complaint is that I wish there was a USB 3 port. It currently includes 3 USB-C ports which are easy to work with, but I need an adapter to use some legacy USB hardware (external hard drives)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A True Disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly looking forward to this laptop - the specs alone drew me in and I anticipated a powerhouse in performance for gaming, work and productivity. When I saw a price drop of nearly $900, I bit the bullet and made the purchase. Sadly, this did not meet my expectations. The laptop booted with issues from the get-go…a static flickering screen and loose bolts internally that can be heard jostling around the laptop. Still looking to give the laptop a shot, I installed a AAA gaming title (RDR2) and was surprised to find the laptop couldn’t handle the demand. This will be an unfortunate return. Will be sticking to my superior Alienware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse laptop with 32 gigs of RAM!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding laptop! Powerhouse machine!! Handles all my needs with no lag. The price may be intimidating but its worth it. With 32 gigs of RAM, this laptop should last for years. Does get warm but I've always used a laptop fans, so no big deal. Got a great deal on mine too with a sale of $800 off the list price. Get 1 now!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missed the first impression mark but a good PC.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day 1- I got a windows error after unboxing and powering on for first time. I had to do a factory reset. I need this for college. After the factory restart, it worked great! I Would of gave it 5 stars if it powered up correctly. Besides that waiting to see what it does. I hope it gets through my College program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn’t disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of work with CAD systems, 3D design and photo realistic renderings as a professional residential building designer. This PC has not let me down and handles the very high demands the rendering software requires with ease. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ULTIMATE powerhouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is $4,000 BUT if you got that time of money to spend.. this is one of the best builds I’ve ever seen in a laptop! Great build quality with an i9, 32gb ram and 2tb ssd!!

    I would recommend this to a friend
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