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Customer reviews

Rating 4 out of 5 stars with 3 reviews

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33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    It could have been incredible !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this review will help somebody that is looking to purchase this top of the computer. This computer is $3700. This may actually be one of the most expensive gaming laptops You will ever own the price is just insanely expensive and most people excluding yourself cannot afford this type of machine. But before you dive Headfirst into an empty pool you need to understand some issues with this machine and it has some serious flaws so I will start with the pros and cons of owning Machine. I purchased this computer to stream on twitch as well Help me run my business. The design is absolutely beautiful. The computer is Super slim maybe as slim as an Alienware X17 It features an aluminum chassis with an aluminum lid and a glass trackpad, which was nice. The cooling system on this computer is the best I’ve ever seen. It’s vapor chamber and four fans and ridiculous heat sinks which are visible keeps the keyboard super chilled and cold to the touch. I was super impressed by that !! The WebCam on this computer is also really good. It’s smooth and clean and produces a really nice picture. unfortunately, that’s where the good stop !! The cons of this computer are long. Let’s start with the screen for a $3700 laptop. You would expect an insane screen such as an OLED with the latest and greatest color and technology built into the screen and unfortunately you’ll be highly disappointed while the refresh rate is 260 MHz, the screen only produces 300 nits of brightness, which is completely unacceptable. There’s nothing impressive about this screen its grainy and dim and almost feels like a downgrade when you compare it to other gaming laptops in a cheaper price point. The other big flaw with the screen is that gigabyte advertises that it’s an HDR screen unfortunately there is no HDR in this computer and that is a huge letdown. What’s the sense of having a high refresh rate screen When it’s dim cannot produce HDR colors It’s just pathetic Clearly gigabyte did not think about an OLED. Remember this is a $3700 gaming laptop. It should have the best of the best !! The next big nightmare is gigabyte control center. I will say it’s one of the better laid out control centers but where gigabyte failed is that they listed different modes such as performance or economy or meeting or AI boost or gaming but did not clearly tell you what these particular settings did did it increase the clock speed of the CPU did it Volta CPU did it increase the GPU what is it doing? They did not put the time in to put little bubbles that told you what these different settings do it feels like the program was half written and at the time of production they just thought well good luck you’re on your own , the most pathetic part of this review is icon contacted gigabyte in California. I contacted technical support which was a complete joke. It’s so bad that when I talk to tech, he had no idea what I was talking about. Matter-of-fact corporate headquarters in Korea denied his request to have a demo machine. technical support is completely clueless. My contact asked me to send him screenshots and explain what my problem was. You’ve got to be kidding me and then he would send those screenshots back to Korea to corporate headquarters for the engineers to give an explanation the most pathetic technical support I have ever dealt with !!! another big problem with this computer is powered delivery. It has 175 W power brick but for some odd reason, the computer is limited to 35 W going to the GPU and while this computer has an RTX 4090 in it 35 W is not even enough power to push the card . There seems to be a problem with Nvidia Optimus, switching technology and the computer AI driven power management system. It doesn’t matter if you switch it From dedicated graphics to the powerhouse RTX 4090 it’s still gets 35 W of power. I played cyberpunk 2077 on ultra settings. It only gave me 35 W of power. I played world of warships on ultra settings. It only gave me 35 W of power I played red dead redemption two it only gave me 35 W of power for whatever reason, the GPU will never see 100 W let alone 170 W on top of that. There is no high-performance power setting. It literally is locked in balance. I have tried everything to get around it. There is just no way around the AI beast Nvidia Optimus system and as I said, even switching to just using the dedicated RTX 4090 does not increase power it sits at 35 W for everything and unfortunately 35 W is nothing. When it comes to gaming RTX 4090 Under performed when I benched marked it with 3D Mark The results were good nothing amazing nothing that echoed that this is a $3700 gaming monster what it did indicate was that this is a $3700 castrated gaming computer that cannot deliver the graphics that it was designed to deliver and let’s not forget while it was only drawing 35 W of power. The fans were so loud, it sounded like a jet engine used Bose quiet comfort, two noise canceling headphones to drowned out the ridiculously loud fans and while the keypads were nice and cool it was extremely loud and annoying. It’s almost like the cooling system is stifled because there is not enough ventilation to bring in fresh cool air. overall, I would not recommend anybody by this machine from the lackluster plastic feeling deck that’s surrounds the keys to the poor dim lit no HDR screen to the poor battery life the horrible power management system that has castrated this machine to 35 W the incredibly loud exhaust fans and while it does stay icy, cool for $3700 you would expect the best and this doesn’t even come close. My recommendations still stand by an alien where 16 or an M 18 and maybe one day gigabyte will get their head out of the sand then fix this $3700 paper.weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely beast!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beast can handle any games you throw at it with max settings! And 1 big factor why this laptop should be the best laptop of 2024 is the cooling!! Cpu always stay under 80C the highest I’ve seen is 85C. Decent battery! Can last 4-5 hours just to do simple tasks. 2 things i dont like about this laptop is: you cant undervolt, and the display of the screen is 16:9 instead of 16:10, overall 9.9/10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful Very powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because I saw someone’s feedback which had very negative response i’m gonna try to bring the rating up about this laptop. This is not a 13 generation intel it’s the 14th generation 14900hx. This laptop is super fast. I had a razor blade 16 I replace it for this laptop great price for 4090 laptop and screen size the laptop stay cool, and better battery life for a gaming laptop is great, and the screen is great as well don’t be afraid to get this computer. It’s amazing and a sound quality is great as well 10 out of 10 rated  

    I would recommend this to a friend
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