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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 266 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, high refresh rate, and effective HDR capabilities of the M28U monitor, making it a strong choice for gaming. Many appreciate its price point and the helpful KVM functionality. However, some users experienced issues with dead pixels and found the brightness and built-in speakers to be suboptimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 266 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the ps5 and Xbox X i have it for 3 weeks and I you have too work with the color's but the HDR is very good have too work the color buy for the price 100% worth it

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for next gen consoles. Picture quality is great! Playing games at 4K 120 FPS is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the Top 5 best gaming monitor for next gen consoles! A no brainer when looking for an affordable monitor with all the specs you need.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Monitor died in 5 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today my monitor screen is not turning on it was ressly bad

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for next gen consoles!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up my monitor and immediately installed it to my Xbox SX and it is amazing!! It runs smooth as butter and definitely recommend it for the Xbox and the PS5!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with gigabyte

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first monitor. So far, it’s better then my 800$ tv. So yea I’d say it’s very very good. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Dead pixels

    Rated 1 out of 5 stars

    Dead pixels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead pixels and unacceptable backlight bleed. Everything else about this monitor was good but it seems gigabyte Quality Control is poor. I purchased 2 and returned them both unfortunately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 4k 120 fps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using on PS5, it's perfect! And cheaper than LG. 4k 120fps is here.

    I would recommend this to a friend
  • Cons mentioned:
    Dead pixels

    Rated 1 out of 5 stars

    Dead pixels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this less then a week ago and it has 6 dead pixels

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for 8 months. It has an internal crack on the screen that is visible when you turn it on. There was no punch or hard force toward it. I only grabbed it to put it to spot B from A. I called GIGABYTE and they say the 3 years warranty does not cover the damage. It is like a joke when they say 3 years warranty when you purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    black screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this monitor for 5 months now I do not get any signal, not even with my ps5 and my pc is black screen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Brightness, Speakers

    Rated 4 out of 5 stars

    Great budget monitor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on sale and use it with my iMac and ps5. The brightness is pretty dim and the speakers are terrible, so make sure you’re using headphones or your own speakers. I can’t complain for how cheap I got the monitor, but don’t expect much from it. I read that other people had dead pixels, but my monitor was perfect out the box. So if you want a cheap monitor that will get the job done, this one is for you. If you want something brighter, better speakers, a FULL 48 gpbs to utilize HDMI 2.1 on the ps5, then this isn’t the monitor for you. Other than that I don’t have any problems with it. Does what I need it to, all the other things are just preferences

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Fantastic Monitor with a Minor Drawback

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I'd give this monitor a 4.5 if I could. It looks great, has a built in KVM (extremely useful for work from home!), has decent colors and brightness, multiple input sources, great size, 4k resolution, high refresh rate, HDR (more on this later), and it was a great price in comparison to other options. The only drawback I can find with this device is the HDR. It's not the best and although it's one of the things that drew me to the monitor, it's almost non-existent. Regardless, it does still have HDR and it does make the image looks slightly better. Just keep in mind that if you are looking for a good HDR experience, this probably won't cut it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great, monitor for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great monitor for the price! I bought specifically for playing Xbox Series X and PS5 on and it is capable of using the highest settings, except DolbyVision. That really isn’t a big deal. Overall very happy with this monitor. The built in KVM is nice although it doesn’t always seem to work perfectly, so I usually don’t bother using it. That could be user error though.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    GIGABYTE M28U: Elevate Your Gaming Experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GIGABYTE M28U 28" LED 4K UHD FreeSync Premium Pro SS IPS Gaming Monitor with HDR in Black, and I couldn't be more pleased with my investment. This monitor delivers an outstanding visual experience with its crisp 4K UHD resolution and vibrant colors thanks to the IPS panel. Gaming on this monitor is a delight, thanks to the FreeSync Premium Pro technology that ensures smooth, tear-free gameplay. The HDR capability adds an extra layer of immersion, bringing games and multimedia content to life with stunning detail and contrast. The variety of connectivity options, including HDMI, DisplayPort, and USB, make it versatile and easy to integrate into my setup. The sleek black design adds a touch of sophistication to my gaming station, and the build quality is top-notch. Overall, the GIGABYTE M28U exceeds expectations and provides an exceptional viewing experience for both work and play. If you're in the market for a high-quality gaming monitor with 4K resolution, FreeSync technology, and HDR support, I highly recommend considering the M28U. It's a fantastic addition to any gaming or multimedia setup.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    4K144hz KVM goodness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great screen, wonderful refresh rate. The KVM switch was a lifesaver when switching from laptop to PC for work/gaming. I noticed the colors are vibrant, text easy to read, volume good via speakers (not great quality but audible). Recommend if you are an early adopter of 4K144 otherwise, wait if you can. It will get cheaper and better as tech improves.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 4 out of 5 stars

    Great monitor, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: Great monitor, problems with multi-monitor setup and nVidia graphics card/drivers (probably not the monitor's fault) This is truly one of the best 4K monitors on the market right now, while also being one of the most affordable. The picture quality and color accuracy are outstanding and my panel had almost no backlight bleed (that I could notice anyway). The KVM is helpful for anyone trying to add more than one device. The high refresh paired with a powerful graphics card allows you to experience high refresh rate gaming in 4K, but it comes with a huge caveat that ended up leading me to return the monitor. To get that high refresh rate, both the DisplayPort and HDMI ports require Display Stream Compression (DSC) and there is a known issue with nVidia's drivers where there are issues having multiple displays if any of them use DSC. This has led to me getting random black screens that last a few seconds every time I'm on the computer. I'm not sure if AMD cards suffer the same sort of issues and from what I saw online single-monitor setups don't have as many issues (if any). Some people have reported that you can also turn down color settings and/or lower your refresh rate to keep the display bandwidth under the point where DSC gets enabled. However, that didn't work for me. If Gigabyte had gone with a full-bandwidth HDMI 2.1 port instead of relying on DSC, it would be a non-issue because I could still use that port without DSC kicking in. Hopefully they implement it in the next generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Immersive Gaming Experience: GIGABYTE M28U Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my gaming setup with the GIGABYTE M28U 28" LED 4K UHD FreeSync Premium Pro SS IPS Gaming Monitor with HDR, and I must say, it's been quite the game-changer. The first thing that struck me was the stunning visual quality. The 4K UHD resolution brings games to life with crisp detail and vibrant colors. Whether I'm exploring vast open worlds or engaging in intense firefights, every moment feels incredibly immersive thanks to the monitor's impressive clarity and color accuracy. The inclusion of FreeSync Premium Pro technology ensures buttery-smooth gameplay, eliminating any stuttering or tearing for a seamless experience. Combined with the fast response time, I've noticed a significant improvement in my gaming performance, with actions feeling more responsive and precise than ever before. HDR support further enhances the visuals, delivering deeper blacks and brighter highlights for an even more dynamic picture. Whether I'm traversing dark dungeons or basking in the glow of a sun-soaked landscape, the HDR implementation adds an extra layer of realism to every scene. Connectivity options are plentiful, with HDMI, DisplayPort, and USB ports providing ample flexibility for connecting various devices. The inclusion of USB ports also comes in handy for charging peripherals or connecting other accessories without the need for additional hubs. The design of the monitor is sleek and modern, with slim bezels maximizing the screen real estate for a truly immersive viewing experience. The adjustable stand allows for customization of viewing angles, ensuring optimal comfort during extended gaming sessions. Overall, the GIGABYTE M28U exceeds expectations in every aspect. From its stunning visual quality and smooth performance to its versatile connectivity options and ergonomic design, it's undoubtedly one of the best gaming monitors I've had the pleasure of using. If you're in the market for a high-performance gaming monitor that doesn't compromise on quality, look no further than the GIGABYTE M28U. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GIGABYTE M28U is a 28” 4K UHD gaming monitor with a 144Hz refresh rate, 1ms response time, and HDMI 2.1 support. Ideal for next-gen consoles and PC gaming, it offers sharp visuals and smooth performance. Built-in KVM switch adds multitasking ease. Great value for competitive and casual gamers.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Incredible value with no compromises!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K@144Hz is such a beautifully crisp experience! I was a bit worried about the colors on this monitor, given the price, but I was pleasantly surprised - they are awesome! Image is clear and colors are vibrant. This monitor is rated for HDR400, which isn't the brightest out there, so I just keep it off. Having a built-in KVM switch is a super intuitive addition and makes this monitor even better. For those wondering, there are speakers on this monitor, but they aren't great (most monitor speakers aren't, so this isn't a bad thing to me). Overall, I couldn't be happier with this monitor. Definitely recommend! Side-note regarding HDMI 2.1 and next-gen consoles: I see a lot of people complaining about HDMI 2.1 monitors not outputting 4K@120Hz on their next-gen consoles and lowering their ratings on monitors like this because of it. Next-gen consoles cannot even output most games at 4K@120Hz due to hardware limitations. Users of these consoles will likely see 1080p@120Hz and 1440p@120Hz, defeating the entire need for HDMI 2.1 to begin with.

    I would recommend this to a friend
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