Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, high refresh rate, and effective HDR capabilities of the M28U monitor, making it a strong choice for gaming. Many appreciate its price point and the helpful KVM functionality. However, some users experienced issues with dead pixels and found the brightness and built-in speakers to be suboptimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 266 reviews
  • Rated 4 out of 5 stars

    Good Monitor

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mid range gaming monitor. Very responsive with minimal input lag. The two 2.1 hdmi ports are perfect to get the most out PS5.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    2k to 4k upgrade is noticeable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think that the jump from a 27" 2k (QHD) to a 28" 4k (UHD) monitor would be noticeable, but I was wrong. This M28U is outstanding in both picture quality and responsiveness. Even after scaling my desktop to 150%, the text is very crisp and clear. Games look very detailed as well. I was stunned when I opened my first game with this monitor just to admire the level of detail. This monitor really does put you inside the game world believe it or not. I really can't praise this monitor enough over my previous one. And the price really brings 4k affordable to the masses. The only thing I regret is not having enough money to buy two.

    I would recommend this to a friend
  • Cons mentioned:
    Dead pixels

    Rated 3 out of 5 stars

    Dead pixels

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few dead pixels on my unit it’s straight luck which is why I’m reviewing it as a 3 star

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So monitor. couldve been better.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out of the box the monitor is very yellow greenish compared to my other monitor. The back was also unlatchd so I had to press tightly to close the back panel. Not sure if i got a defective unit or what. But I didnt want to deal with the hassle of returning and plugged into my pc and PS5. On PS5 it seems work well and look great, but on the PC a lot of tinkering had to be done. Overall i guess you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Refresh rate

    Rated 5 out of 5 stars

    Great monitor for the price!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is crisp, and gaming in 120hz on a Xbox series x feels great. Monitor definitely needs to be calibrated, but other other than that I had no problems!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Refresh rate

    Rated 5 out of 5 stars

    Perfect compliment to my PlayStation 5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this monitor so far. The High definition 4K combined with HDMI 2.1 with 120hz refresh is fast and gorgeous. Using it with my PlayStation 5 has been truly fantastic!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an overall good monitor, im having some issues with it shutting off and coming back on randomly, still troubleshooting the issue, but I'm starting to think it may be a power draw issue on my circuts end and not an issue with the monitor, will update my review once confirmed..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Monitor for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good monitor but did not see much difference in picture quality from a 60hertz monitor. Was a little disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large monitor. Son purchased to replace a 19" monitor and raves over it for his gaming. Good price too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Close to perfect. better contrast would be nice

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the KVM feature. Getting to switch between work an play through switching the inputs had been awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC only for this one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PC gaming above 100 fps. A very bad time for 60hz console gaming. Response times and inverse ghosting are a severe issue at 60hz unfortunately and it renders this monitor nearly useless for consoles. For the price, I’d expect a bit more. Apparently the 32” version has great response times at 60hz with almost no ghosting, so grab that one instead if you’re eyeballing this one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad monitor. Had it for a while and treated me well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great monitor for the PS5

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for the PS5 and PC. HDR and frame rate are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best for it's buck +

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model. Everything is more clearer and the premium pro being included is awesome. I find myself playing for hours when I get home from work (5am)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet spot for value/performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k Monitor of the year according to the latest Hardware Unboxed video, it's the best 4k 144hz monitor in terms of value/performance. You'd have to expect to pay 2-3X for similar ones with proper HDR (would advice just get an OLED for HDR at that point). KVM makes it pretty useful for work/gaming as well, easy switching once you hook up the USB uplink cable to the PC and a USB-C for your mac/cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super crisp monitor, great punchy colors and very sharp. 144hz g sync works flawlessly and smooth. Definitely recommend this monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck. This monitor was everything I was looking for for the price range I set for myself.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    120 FPS 9th Generation console goodness

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X and PS5 look wondrous pumping out 120hz content. Series X has breathed new life into older games like the Battlefield series by boosting the framerate to 120 FPS. VRR make screen tearing a thing of the past, even small stutters in Series X games look good due to the VRR support in HDMI 2 here. Ps5 looking pretty good too, less 120FPS content than Series X overall, but what is has looks just as great too. Buttery 120fps smoothness in major releases like Rainbow Six and Call of Duty. If you play competitively with a controller on console a screen with excellent 120fps like this is the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitor

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor !! Nice colors and good built in speakers!! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for everything

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months whit this monitor using it daily for hours. Never had any issue at all, I love it!

    I would recommend this to a friend
Sponsored