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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4943 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Chromecast Ultra's ease of use, excellent picture quality, and impressive 4K streaming capabilities. Many appreciate its straightforward setup and generally positive performance. However, some users mention the relatively high price point and the lack of a dedicated remote control as drawbacks. A few also noted occasional lag or heat issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,943 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just purchased this instead of the 29+$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I have to say they delivered! Loads faster and my picture is sharper. That's all I wanted, (as the old one broke). Works great far as I'm concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make TVs smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought of buying one of these devices before until I got the Google Home and it cast to Chromecast ... I think it's a good product to get because It turns my Non-smart TV smart, so now I can watch Netflix and other apps...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromecast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made our movie viewing easy using the Chromecast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was excellent and I would always shot back at Best Buy and referred all of my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not a bad deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say go with the apple tv if you're thinking about getting this. less of a hassle with connecting to the tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Chromecast- for TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is prob a great product but I’ve been having all sorts of trouble with the installation and getting the sucker to work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died just after one year of use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I baby all of my possessions, electronic or not, so this is pretty disappointing. Has been on its last legs fritzing out for several weeks now, it just glitches and freezes while streaming Netflix, and goes into a random color screen of death. Pretty disappointing for a device that just about a year old that costs $70.00 to break down for no apparent reason, rhyme or reason. My cheaper, basic, first generation Chromecast is still going strong in the bathroom TV. As a longtime first adopter of Google products, with like five Google assistants all over the house, and other Chromecast devices, and better tester of software, this isn't the norm for their products, but, Google, you gonna stand behind your products and replace this thing for me?

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi PompousHero,

      Thanks for your valuable feedback on Chromecast Ultra. We’re sorry to hear you’re having this issue. A disappointing experience is definitely not what we want you to have with our products.

      If you’re encountering performance and quality issues when trying to cast content, please try the following:

      - Toggle Wi-Fi off/on your phone.
      - Exit any battery-draining applications that are running on the background.
      - Turn off power saving mode on your device.
      - Decrease the distance between the TV, your casting device (phone/tablet/computer), and the Wi-Fi router. The distance should be less than 15-20 feet (5-6 meters) apart, ideally within the same room.
      - Keep your phone’s operating system up to date.
      - Unplug both the Chromecast Ultra and the router from the power outlet and leave it unplugged for at least 2 minutes. After 2 minutes, plug it back in, and wait for it to completely reboot.

      If the steps above don't help out with the problem, please feel free to get in touch with our specialists here: https://support.google.com/chromecast/contactflow madebygoogle

  • Pros mentioned:
    4k, Ease of use, Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Chromecast 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the 1st and 2nd release chromecast but that near $70 was outrageous. The price went on sale and I got one. It works the same as the others, cell, tablet, pc will recognize it. Watch youtube, select tv input to the hdmi you plugged the chromecast into, stream it to the chromecast. If your tv is 4k capable and your video transmits to you in 4k, its outstanding. I have no jitter or pauses. If you dont have a 4k tv, this is overkill and the cheaper previous HD version is perfect. You cant send itunes to it. And Amazon requires firestick. So google and youtube, plus any .avi or .mp4 movies you have on your device will stream. On my pc I find that using VLC media player app I can select playback at the top of the app, then renderer and it will see my chromecast. I also have the previous version plugged into my amp, so I can get stereo. There are just too few 4k videos to get too excited over this- or the 4k tv either. But it works great, easy set up and usage.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Chromecast Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google products and this is definitely one of them. We utilize this product in our living room paired with our Google Home speaker for a better 4K streaming experience. My only complaint is that it is not a standalone product where you can simply control it right out of the box. It doesn't come with a HUB to browse on the television or a remote to control it. Your phone, tablet, PC, laptop OR Google Home speaker is your "remote". So if for some unearthly reason you do not have any of these things, you will not be able to control/use this. I planned on getting another one for our guest bedroom; however, I cannot justify requiring my guests to have Google's Home app, connecting to my wi-fi and using their phones in order to watch television in the comfort of their room while they stay with us. I also cannot justify having to spend additional money to put a tablet or Google Home speaker in there just to be able to control it either. If Google added a HUB to their product with an on-screen browser and a remote controller to use, this product would get a 5th star. For my guests, I had to get a FireTV stick to accommodate them as it is far simpler and less a hassle to get them up-and-running with their television viewing. I suppose I could have just taken the television out of that room and require them to interact with us instead of staying in the room. GOOGLE NEEDS TO WORK HARDER AT MAKING LIFE SIMPLER! :)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'd wait for better technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd wait for better technologyfor the cost of what I can do I don't quite agree was not that long away by its performance so therefore I returned it

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Ease of use, Picture quality
    Cons mentioned:
    Price, Remote control

    Rated 4 out of 5 stars

    A great purchase with cheaper 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Simple setup and easy to use Excellent video quality 4K streaming works great over WiFi and Ethernet Compatible with most popular streaming services Cons Twice as expensive as the regular Chromecast - You get Xiomi Mi TV Box in same price No remote No Amazon Instant Video support

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    About as simple as streaming devices can be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To summarize...its little more than a conduit that passes streaming video from the cloud to your TV using your mobile device as the remote control. I recommend for the below - Simple and affordable 4K streaming Widest HDR support available Simple interface and setup Supports YouTube and YouTubeHDR Dual-band Wi-Fi and Ethernet for strong connection.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    very impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So a little background of why I chose to get chromecast ultra. I decided to go with the ultra over the standard edition for the ability to stream 4k Plus, an Ethernet port. Hard-line is always superior to wifi. Even though we had a smart tv the content on it was garbage and using my remote to type was inconvenient and it seems to take forever. My internet speed is comcast and I have 1gb download speeds. I had a firestick but honestly, it was limited to what it can do. I wanted to mirror my pc screen or tab on my tv so we can watch movies and play video games in a matter of seconds. Key note, In my Opinion! I would only get ultra unless you plan to hook it up directly to your router. so before you buy see where your router is and which tv/monitor you plan to use. If you're buying it, use it to its full potential. Otherwise, just get the basic. Day 1 use feedback: Video stream is solid. If you have an ultrawide monitor and you are trying to mirror the desktop on your tv you will need to scale the resolution down otherwise you will have the black bars. If you are mirror a tab, it's fine you wont need to make adjustments. Video streaming is solid no lag. Casting to the chromecast is super easy and it takes just a few clicks. Those of you that have kids will love this. I wont let my son use a tablet or phone because I don't want him hooked. So I used to play some of his kids shows on the pc. Now I can reclaim my pc by streaming it straight to the tv without him pushing keys when I am working on it. The one downside/con. When you are mirroring your game from your pc. THERE IS A LAG, and for that reason I wouldn't recommend it for that use. It's minor but enough to make you rage. It's not a full sec but its enough to notice. To wrap things up. I got the ultra on sale for $59. basic is $35 I would recommend the ultra only if you plan to stream 4k content AND have a router close by to tap into. I am very happy with the chromecast and I will be breaking up with the amazon firestick.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Chromecast Ultra is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several original Chromecast units, and thought they were great, until I purchased the Ultra. This unit loads much quicker, supports 4k, and provided the option to use wired Ethernet. While a bit more expensive than the standard unit, in my opinion well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    4K Chromecast Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had gen 1 chromecast's throughout my house for several years but finally upgrade to 4K TV's and wanted to try the new chromecast Ultra. Super simple to set up and much faster than original.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    An Ultra Chromecast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Chromecast was a great device, allowing playback of multitudes of streaming content to whichever TV you hooked it up to. The Ultra is more of the same with a noticeable improvement in performance. I upgraded from an original Chromecast to an Ultra so I could stream 4k content on a new 4k TV and so far it's been great, even if the selection of 4k content is still somewhat sparse. It picks up connected devices quickly, loads content faster and streams more smoothly, probably thanks to the higher speed AC Wi-Fi support. If you don't have an AC capable router, the Ultra conveniently has a wired ethernet connection in the AC adapter. The only semi-downside when compared to the original is that the Ultra has a dedicated AC power adapter instead of connecting to a USB port on the TV. Since the original model was powered by the TVs USB port, it would power down whenever the connected TV was shut off. Because the Ultra has its own dedicated AC adapter, it's always on and always shows up as an available device to cast to, even if the connected TV is off. It can get somewhat annoying since I have multiple Chromecasts in my house and will accidentally connect to the Ultra instead of another Chromecast because it always shows up as an available device. The Ultra is a great option for anyone looking to stream 4k content;; if 4k isn't necessary, it's cheaper and just as convenient to pick up a standard model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Essential for Home Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular Chomecast and I decided to upgrade to a 4K TV. No matter what TV you buy, Smart TV apps are few and limited. They are rarely updated and can be sluggish and limited. With the Chromecast Ultra your apps are always up to date and the streaming quality is better than any built in streaming service on any TV I have ever used. It really is fantastic and easy. I can use any app that hast the cast feature enabled, which is true for almost every major network app including HBO, STARS, SHOWTIME, Netflix, Hulu, Amaozn, YouTube, various other TV network apps, and Spotify. It's everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Only a hair less quality than my Apple 4k

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly loved my Apple 4k and I watched all my TV through it. I had cut the cord and switched to YouTube TV long ago but now, ever since I bought my first Google Home Hub, I hardly ever use my Apple TV 4k. If you have a Google Home, you know that the only way you can get it to interact with your TV is to buy a Chromecast device and if you have a 4K TV, then this is the one you want to buy. The picture quality of upscaled 1080p or native 4k is just superb. The Apple TV 4k is slightly better in one respect. I really liked its simulated HDR mode. I had the settings on my TV adjusted such that the picture using this mode was simply stunning. With the Chromecast, the only thing that's missing is this simulated HDR mode (native HDR works fine). Casting to it from other devices works great, except from the quirky YouTube TV iOS app which can be pretty touchy but that's not the Chromecast's fault. It does as it's told. The little hockey puck gets hot when in use so keep that in mind. In short, if you have Google Home devices and a 4K TV, this Chromecast is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Speed

    Rated 5 out of 5 stars

    Fantastic quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to accompany my new 4k TV and it's just as smooth as the regular Chromecast to use; faster even. Plus, as one would hope, the quality is fantastic. It's also great that they included an Ethernet port in case you're wifi isn't good enough.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up, the picture quality is amazing and at 4k just like advertisement

    I would recommend this to a friend
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